• Collaborate cross-functionally • Partner closely with Product, Design, Customer Success, and Finance to align priorities and deliver measurable customer and business outcomes. • Build trust through clear communication, strong execution, and follow-through on commitments. • Hold cross-functional partners accountable to shared goals, enabling your team to focus on high-leverage work • Lead delivery and execution • Translate platform and business needs into clear roadmaps, milestones, and success metrics. • Own outcomes end-to-end: planning, prioritization, delivery, and operational excellence. • Establish and continuously improve team mechanisms across discovery, planning, delivery, and retrospectives. • Champion an experimentation-driven mindset by defining hypotheses, success metrics, guardrails, and rollout strategies. • Ensure results are visible and actionable through clear written communication (readouts, decision docs, postmortems). • Inspire, coach, and develop engineers • Connect day-to-day work to purpose by clearly articulating the “why” behind initiatives. • Build an inclusive, high-performing team culture grounded in trust, ownership, and continuous improvement. • Coach engineers through regular 1:1s, feedback, career development planning, and performance conversations. • Identify and develop future technical leaders in partnership with Staff and Principal engineers. • Raise the engineering bar • Establish strong engineering fundamentals across code review, testing strategies, system design, and documentation • Ensure systems are designed and operated for reliability, scalability, and resilience; lead incident readiness and post-incident learning. • Partner with senior technical leaders on architecture and technical strategy, ensuring alignment with business goals and long-term maintainability. • Enable responsible use of GenAI developer tools (coding assistance, debugging, design reviews) while upholding standards for security, privacy, and correctness.

• Lead one of our engineering tribes, comprising multiple squads. • Provide technical and people leadership across the full development lifecycle. • Ensure the consistent delivery of high-quality products and services. • Act as a trusted advisor to the Director of Engineering. • Contribute to and help drive the ongoing transformation of the org. • Manage and optimize our data and billing pipelines.

• Join Us as an Engineering Manager! In this role, you will lead and grow a remote engineering team through hands-on technical leadership, coaching, and continuous feedback. • You’ll stay close to the codebase by reviewing pull requests, designing solutions, and occasionally implementing critical pieces yourself. • You will drive architectural decisions and technical direction across backend and frontend systems. • By acting as a multiplier for the team, you will unblock complex technical problems and raise the overall engineering bar, ensuring high-quality, scalable, and maintainable solutions. • You will continuously improve engineering processes to balance speed, quality, and long-term maintainability, helping the team work efficiently while maintaining technical excellence. • You will work closely with Product to define priorities, scope initiatives, and deliver meaningful product impact. • Clear and structured communication across engineering, product, and operations will be essential to align teams and achieve shared goals. • You will help build a culture of transparency, ownership, and trust, avoiding micromanagement while maintaining strong technical standards.

• Own team structure, processes, and ways of working, tailoring them to support speed and quality • Mentor and coach engineers in their technical and professional development • Drive cross-functional alignment across engineering, product, and design • You are responsible for your team’s ability to ship, holding them accountable while providing continuous feedback • Champion strong async communication practices and help your team operate autonomously in a remote-first setup • Actively contribute to improving DEI in hiring, team dynamics, and leadership practices • You’ll support your team by removing blockers, reviewing PRs, and occasionally contributing features or prototypes yourself.