• Adheres to Integer’s Values and all safety, environmental, security and quality requirements • Responsible for end-to-end management and execution of multiple, concurrent, complex projects spanning multiple functions, sites, businesses, and/or technologies • Accountable for delivering a portfolio of projects within budget and on time, establishing and meeting Key Performance Indicators • Partner closely with executives and cross functional strategic leaders to plan, develop, and ensure delivery of product development and/or engineering projects from inception through successful implementation and hand-off to designated receivers • Establish rigorous governance for an entire portfolio of projects; provide organization, leadership, and guidance to project/program managers and serve on business teams • Coach and mentor project and program managers in resolving escalations on respective projects

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Program Manager will provide overall leadership and direction for a government contract, ensuring delivery of program objectives, compliance with federal requirements, and alignment with agency mission goals. This role is responsible for managing: - Scope - Schedule - Budget - Staffing - Risk - Performance While serving as the primary point of contact between the government client and the contractor’s leadership team. Job Location: Remote, however, strong preference for candidates who live in the Washington DC Metro Area. There will be occasional onsite meetings on the client site in Washington, DC. *If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. What You Will Do - Lead program planning, execution, and delivery in accordance with government contract requirements, milestones, and performance standards. - Oversee program operations including staffing, task management, resource allocation, and subcontractor coordination. - Develop and maintain project roadmaps, plans, schedules, and performance tracking tools; ensure timely delivery of contract deliverables. - Manage program budgets, cost controls, and financial reporting in alignment with contract guidelines. - Identify and mitigate risks, issues, and dependencies that may impact program success. - Ensure compliance with all federal regulations, security requirements, and quality standards. - Provide leadership, coaching, and mentorship to project managers, technical leaders, and contract staff. - Prepare and deliver program status briefings, reports, and metrics to government stakeholders and internal leadership. Qualifications - Must have an active Top Secret clearance or higher - Bachelor’s degree in Business Administration, Management, or related field. - 10+ years managing complex IT software development programs within a federal space - 5+ years managing concurrent Agile initiatives - Active Certified PMP or PMI-ACP - Familiarity with Department of State programs is highly preferred What We Would Like You To Bring With You - Master’s degree in Business Administration, Management, or related field. - Proficiency in project management tools and MS Office Suite. - Experience with federal budgeting and procurement processes. Professional Skills - Highly effective analytical, problem-solving, and decision-making capabilities. - Excellent communication and interpersonal skills to interface effectively at all levels of the business. - Organized, detail-oriented, and able to prioritize and multi-task. Pay Range The pay range for this position based on full-time employment is: $130,687.00 - $222,169.00

• Oversee delivery management for multiple active programs within the account portfolio. • Monitor team performance, support project start-up activities, and guide staffing and onboarding processes. • Manage prime and/or subcontractor relationships to ensure delivery excellence. • Ensure contract requirements, deliverables, and compliance obligations are met. • Monitor and manage account financial performance against corporate metrics. • Develop, manage, and adjust program and account budgets as needed. • Lead execution of complex, inter-connected projects aligned with the U.S. Digital Service Playbook and modern digital service standards. • Coordinate cross-functional teams including technical leads, scrum masters, delivery teams, and stakeholders. • Manage timelines, dependencies, risks, and resources across multiple workstreams. • Identify and resolve high-impact challenges affecting scope, delivery, and program success. • Build and mature trusted, high-integrity customer relationships across the portfolio. • Proactively engage customers to understand evolving needs and position the organization as a strategic partner. • Partner with leadership to define and execute account strategy based on market dynamics, customer needs, technology landscape, competitive analysis, budget realities, and opportunity forecasting. • Support business development through customer engagement, capture management, and proposal solutioning.

• Own and optimize the ND Team’s technical ecosystem and customer-facing services — including scheduling and consultation platforms, customer service tools, data and reporting systems, and emerging AI-enabled tools — ensuring systems are reliable, integrated, and scalable. • Lead initiatives to bring new customer-facing projects to life and optimize existing customer-facing services. • Research, evaluate, and implement new tools, automations, and workflow improvements that increase operational efficiency and support new initiatives, in alignment with company policies and regulatory standards. • Oversee day-to-day technical and operational workflows, actively supporting issue resolution and facilitating handoff to appropriate teams as needed. • Analyze end-to-end workflows to identify inefficiencies, risks, and opportunities, and design scalable solutions supported by clear operational standards and procedures. • Lead ND-specific technical and operational projects end to end, including planning, timelines, and execution, under the guidance of the Director. • Coordinate and contribute to cross-functional initiatives — such as integration and expanded delivery of ND-developed, customer-facing content — partnering with teams that own execution and ensuring ND Team operational needs are represented. • Oversee accurate tracking and reporting of ND Team performance metrics, maintaining data integrity and expanding reporting capabilities in collaboration with the Data & Analytics team. • Collaborate with the Director of Naturopathic Doctors and Clinical Education to translate operational data into insights and recommendations that guide prioritization and strategic decision-making. • Support operational enablement for a large contractor-based workforce by overseeing appropriate tool usage, supporting training efforts, and assisting with contractor oversight.