This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers an opportunity to provide high-impact HR support across a diverse portfolio of clients in mission-driven organizations. The Senior HR Generalist will manage complex employee and manager inquiries, administer recurring HR cycles, and ensure compliance with multi-state employment regulations. The position emphasizes precision, adaptability, and thoughtful application of HR policies, while contributing to process improvements and the codification of best practices. The role requires proficiency in HRIS systems, especially Dayforce, and the ability to balance employee experience with policy adherence. You will collaborate with a distributed team to deliver high-quality, compliant HR solutions and drive operational excellence. This position is fully remote, offering the flexibility to work from anywhere in the U.S. while supporting Eastern Time Zone clients. - Serve as a key operational resource for HR inquiries, interpreting policies, troubleshooting HRIS issues, and guiding managers and employees through complex HR scenarios. - Manage leave of absence processes, ensuring accurate documentation, compliance, and communication with stakeholders. - Support recurring HR cycles, including performance reviews and compensation planning, ensuring timely and accurate execution. - Analyze HR data and generate reports from Dayforce to identify trends, system inconsistencies, and opportunities for process improvement. - Contribute to the development of standardized communications, templates, and knowledge resources to improve efficiency and consistency of HR support. - Partner with internal teams to ensure compliance with multi-state employment laws and organizational policies, escalating risks as appropriate. - Provide thoughtful guidance that balances equity, policy compliance, and employee experience across multiple client contexts. Qualifications - Minimum of 5 years of progressive HR generalist experience covering employee relations, leave management, compliance, performance management, and HR systems. - Experience supporting organizations with 800+ employees or multiple clients in multi-state environments. - Strong knowledge of HR best practices, employment law, and multi-state compliance. - Expertise in HRIS systems, with Dayforce experience strongly preferred. - Excellent written and verbal communication skills, able to translate complex HR policies clearly and empathetically. - Strong organizational skills, attention to detail, and ability to manage high-volume, multi-stakeholder workflows. - Demonstrated ability to navigate multiple client handbooks, policies, and procedures simultaneously. - Experience in nonprofit, social impact, or matrixed organizations is a plus. - Comfortable working independently in a fully remote environment while maintaining close collaboration with a distributed team. Benefits - Competitive salary range of $78,000 to $88,000, with potential discretionary bonus of up to 10%. - Comprehensive healthcare benefits, including medical, dental, and vision coverage. - Paid time off and flexible work arrangements to support work-life balance. - Opportunity for professional development and ongoing training in HR best practices. - Collaborative and mission-driven work environment with a focus on employee growth and inclusion.

• Apoyar en la búsqueda de talento IT a través de diferentes canales (LinkedIn, bolsas de trabajo, referencias, bases de datos internas y redes de contactos) • Asistir en la revisión de CVs y en la realización de llamadas de preselección iniciales • Coordinar entrevistas con candidatos y gerentes de contratación • Ayudar a mantener y actualizar la cartera de candidatos y los rastreadores de reclutamiento • Apoyar en la documentación del proceso de reclutamiento y seguimiento para asegurar una experiencia fluida para el candidato • Colaborar con el equipo para entender los requisitos del rol y las necesidades del proyecto • Apoyar la elaboración de informes de reclutamiento e investigaciones de mercado básicas relacionadas con tendencias de contratación y disponibilidad de talento • Contribuir a iniciativas de marca del empleador y comunicaciones con los candidatos • Participar en reuniones de equipo e iniciativas de mejora continua dentro del proceso de adquisición de talento • Tomar un rol activo en la promoción y el fortalecimiento de nuestra cultura organizacional

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Conduct scheduled video-based document reviews via Microsoft Teams with new hires within required legal timeframes. - Examine original identity and work authorization documents presented by employees, confirming they appear genuine and relate to the individual. - Accurately record document details and complete Section 2 in GM systems (e.g., Workday and/or designated I‑9 platforms), following standard operating procedures. - Ensure all Section 2 verifications align with USCIS, DHS, and E‑Verify requirements, including use of acceptable documents and photo requirements where applicable. - Follow standard work, checklists, and quality controls to minimize errors, late completions, and rework. - Flag discrepancies, incomplete information, or potential issues and escalate according to defined workflows. - Provide a welcoming, professional, and empathetic first impression of GM, explaining the I‑9 process in clear, plain language. - Guide new hires through what to expect in the session, the types of documents required, and next steps if follow‑up is needed. - Manage appointment schedules, reminders, and follow‑ups to help new hires complete their verification on time. - Partner closely with Talent Acquisition, People Services, and Onboarding teams when questions or complex scenarios arise. - Work from a remote/virtual environment, managing a steady queue of Teams appointments and related system work. - Adhere to defined SLAs, productivity, and quality targets (e.g., handle time, error rates, on‑time completion). - Protect confidential and sensitive personal information, strictly following GM’s data privacy and information security standards. Qualifications - High school diploma or GED required. - Demonstrated attention to detail, with a track record of following structured processes and checklists. - Strong verbal and written communication skills, with the ability to explain policies simply and respectfully. - Comfortable using Microsoft Teams and other collaboration tools in a virtual setting. - Proven ability to work independently in a remote environment, managing time and priorities effectively. Requirements - Experience with Form I‑9, E‑Verify, or employment eligibility verification in the U.S. - Familiarity with HR systems (e.g., Workday or similar HRIS) and/or case management tools. - Background in high‑volume, service-oriented environments (shared services, call centers, or onboarding teams). Skills & Competencies - Process oriented: Follows standard work precisely; comfortable with checklists and documentation. - Strong attention to detail: Catches discrepancies and errors; double-checks work before completion. - Personable and empathetic: Creates a welcoming, supportive environment for new hires; handles sensitive situations with care. - Customer-focused: Balances compliance with a positive new hire experience. - Confidentiality & integrity: Handles personal data and identity documents with discretion and professionalism. EOE Including Disability/Veterans

• Align HR strategies with business objectives to drive organizational performance. • Act as a liaison and trusted advisor to business leaders on HR-related matters. • Develop and implement HR policies and procedures tailored to the insurance sector. • Manage employee relations and proactively address workforce issues. • Facilitate performance management and employee development programs. • Ensure compliance with labor laws and industry regulations. • Analyze HR metrics to inform strategic decision-making. • Promote an inclusive, engaging, and positive work culture.