• Foster relationships with existing channel partners and clients. • Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success. • Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue. • Recruitment of additional users within client offices. • Address client challenges and provide company solutions. • Collaborate with marketing to share customer feedback or insight. • Support conference logistics and other field engagement. • Manage inbound customer requests. • Deliver exceptional client service on a day-to-day basis. • Strive to maintain and increase overall customer satisfaction based on their business needs.

• Manage relationship with PE clients • Identify and pursue additional business opportunities • Lead delivery of operations consulting • Mentor junior colleagues

• Lead payer contracting strategy for cardiology-focused ASCs, including interventional cardiology, electrophysiology, and cath lab services • Negotiate commercial, Medicare Advantage, and managed care payer agreements to achieve competitive reimbursement and favorable contract terms • Manage the full contract lifecycle, including negotiations, execution, amendments, renewals, and terminations • Collaborate with finance and analytics teams to model reimbursement scenarios and assess financial impact of contract changes • Ensure accurate interpretation and implementation of contract terms across revenue cycle, billing, and operational teams • Monitor contract performance, utilization trends, expected reimbursement and payer compliance • Serve as primary point of contact for payer representatives and internal stakeholders • Support ASC expansion initiatives, including new service lines, payer participation, and market entry strategies • Maintain contract documentation and data within contract lifecycle management systems • Stay current on regulatory, reimbursement, and industry trends impacting cardiology ASCs

• Serve as the evaluation expert on the team, establishing best practices to maximize program impact and external storytelling • Define, oversee, and implement the organization’s evaluation strategy from planning, coordination, and design through reporting • Collect, manage, and analyze evaluation data to report on program performance and outcomes • Develop and maintain an evaluation metrics dashboard and other resources to track program performance, outcomes, and key indicators across programs • Work closely with the Campaigns team to follow best practices, ensuring evaluation measures are embedded into program design and implementation • Collaborate with team members to align their evaluation work with the organization’s evaluation strategy, frameworks, and standards • Regularly share impactful, accessible reports across the organization • Support the leadership team’s external communication of findings among partners, donors, and key stakeholders • Provide strategic recommendations on program adjustments based on evaluation insights • Maintain organized records of evaluation methods, findings, and reporting to support audits, funder requests, and institutional knowledge