• Work directly with our Product Marketing Director to support initiatives aimed at expanding our market leadership within our customer base. • Gain hands-on experience in a fast-paced, dynamic environment while learning about SaaS marketing, product positioning, sales enablement, and customer engagement. • Contribute to the development of compelling marketing messages, assist in product launches, and help refine our sales enablement content. • Analyze data to help us understand customer needs, competitive landscape, and emerging industry trends within the DAM space. • Assist in the creation of plans for product launches and handle content related to new products. • Help craft messaging for new features, and develop tools to train internal teams. • Assist in the development of tools and resources for our sales team in engaging prospects. • Collaborate with sales, product, and customer success teams to ensure alignment on messaging and goals. • Help the team experiment with AI tools to automate workflows and analyze data.

• Drive revenue growth by coordinating marketing, product, and sales teams • Develop and maintain strategic relationships with industry associations and key partners • Lead the end-to-end execution of GTM initiatives and marketing programs • Oversee the development and execution of launch content and customer-facing programs • Partner with Client Success to develop training initiatives and enhance product adoption • Lead, mentor, and develop team members to ensure high-performance execution across GTM initiatives

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are building a new, centralized Product Marketing function, and this is the role that brings the voice of the customer program to life. As Senior Customer Marketing Manager, you will own the full customer advocacy and voice-of-customer program across our global enterprise base, spanning EHS, Product, Chemical, and Corporate Sustainability. This is a high-impact, high-autonomy role for a strategic builder. Regulatory compliance buyers rely heavily on peer validation before shortlisting vendors. Without visible customer proof and structured engagement, revenue is left on the table on both sides: new logo acquisition and existing account retention and expansion. You will change that. You will report to the Product Marketing Director, sit on the Voice of the Customer Committee, and partner closely with Customer Success, Sales, and Product to close the loop between what customers say and what the business does. What You'll Do - Build and run a tiered customer advocacy program from the ground up, spanning G2 reviews, case studies, advisory board management, and executive engagement—to generate the peer proof that drives new business and expansion. - Own the Voice of Customer engine: consolidate insight from win/loss analysis, NPS, Gong, and account data into a single view, and ensure findings are acted on across product, sales, and marketing. - Produce compelling customer evidence—case studies, testimonials, video content, and benchmarking data—that resonates with compliance, sustainability, EHS, and product stewardship buyers. - Design and execute customer communications that sustain engagement beyond onboarding: monthly newsletter, regulatory alerts, milestone moments, and renewal and expansion nurtures. - Lead the Enhesa Compliance Benchmarking Program—a flagship initiative that positions Enhesa as the authority on regulatory maturity and generates original data for PR, analyst relations, and sales enablement. - Drive retention and expansion: equip CS and account management teams with proof packs, reference support, and customer insight that protect GRR and accelerate NRR. - Operate with a growth mindset: treat every program as a hypothesis, measure what matters, and iterate quickly. Qualifications - 5+ years in B2B customer marketing, customer advocacy, or closely related roles within enterprise SaaS, data, or technology companies. - Proven track record building enterprise advocacy programs from scratch, with demonstrated results in advisory board management, case study production, and reference program development. - Exceptional storytelling skills. Able to identify compelling customer narratives and bring them to life across written, video, and event formats that feel authentic, not corporate. - Strong program management. Able to run multiple workstreams simultaneously and drive them to completion with minimal guidance in a remote, distributed environment. - Data-driven. Comfortable setting baselines, defining targets, and tracking results. Uses data to prioritize effort and demonstrate commercial impact. - Confident working with C-level and senior stakeholders across sales, product, and the executive team. - Growth mindset: sees ambiguity as an opportunity and treats every deliverable as a hypothesis to learn from. - Collaborative and low-ego. Builds strong cross-functional relationships and knows when to lead and when to support. Nice to Have - Experience in regulatory compliance, EHS, or chemical and product intelligence domains. - Experience with HubSpot for nurture sequencing and engagement tracking. - Background in executive programming, including roundtables, advisory boards, or C-suite engagement. Benefits - A competitive salary package & benefits with a flexible home-working policy. - Work/life balance and a fast-paced and driven environment. - Accountability and pride for your projects. Salary Range $120,000 — $150,000 USD Equal Opportunity Employer Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

• Define and champion operational excellence across Sales, Marketing, and Customer Success to support scalable revenue growth • Lead cross-functional initiatives that improve and streamline the end-to-end revenue process from lead management through renewal and expansion • Partner with GTM leadership on revenue planning, forecasting, and strategic initiatives • Play a key role in sales planning activities including territory design, quota setting, pipeline reviews, and headcount modeling • Own and optimize the GTM technology stack, with a focus on Salesforce and the broader revenue ecosystem • Identify opportunities to automate and improve workflows, data quality, and reporting accuracy across revenue systems • Evaluate and govern new tools and technologies that support GTM performance and operational efficiency • Lead the development and implementation of AI-driven improvements across the GTM tech stack and revenue workflows • Maintain oversight of key revenue operations processes including deal desk support, pricing approvals, and sales compensation administration • Develop and manage reporting frameworks that provide visibility into pipeline health, conversion, retention, and revenue performance • Provide data-driven insights that help leadership evaluate performance and identify growth opportunities • Lead, mentor, and develop members of the Revenue Operations team while fostering a culture of accountability and continuous improvement