• Align with company’s strategic objectives, handle and grow revenue and market share at designated Enterprise accounts to improve customer success at all levels in the customer organization. • Develop and deliver business plans to address customer and prospect priorities and critical needs. • Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends. • Introduce domain product and service experts/specialists while maintaining account oversight. • Own account relationships and drive overall customer success for these assigned accounts. • Build consensus and develop relationships at multiple levels – executive sponsors, influencers and decision makers. • Lead large scale transactions to close large scale deals. • Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence. • Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role provides a strategic opportunity to influence and shape institutional partnerships across oncology clinical development programs. The Portfolio Engagement Lead will act as a thought partner to senior leadership, driving initiatives that enhance operational efficiency, patient enrollment, and site engagement. You will gather and synthesize insights from clinical trial sites to develop strategies that align with both organizational and institutional priorities. This role requires a deep understanding of clinical trial operations, the oncology research landscape, and investigator engagement. You will work cross-functionally, influencing multiple stakeholders and facilitating partnerships that directly impact the success of clinical programs. The position allows for remote work flexibility across the U.S., while providing exposure to high-impact, mission-driven work in oncology. - Foster strategic and business partnerships with key institutions, identifying new potential partners for clinical development programs. - Synthesize site-level intelligence to inform site-aligned strategies, including operational efficiencies, patient flow, and trial start-up processes. - Develop and implement annual strategic account plans, including objectives, strategies, and tactical activities. - Collaborate with internal stakeholders across Clinical, R&D, Medical Affairs, and Quality teams to align strategies and operational execution. - Champion institutional-level agreements, alliances, and initiatives to optimize site experiences and enrollment potential. - Facilitate cross-portfolio discussions, roundtables, and knowledge-sharing sessions to address systemic challenges and promote best practices. - Ensure compliance with healthcare regulations, internal standards, and organizational policies in all engagement activities. Qualifications - Bachelor’s degree in a scientific or health-related discipline. - Minimum of 8 years of relevant experience, with significant exposure to oncology drug development preferred. - Demonstrated expertise in investigator and key opinion leader engagement and partnership management. - Strong written and oral communication skills; ability to communicate complex clinical data effectively to diverse audiences. - Proven experience influencing internal stakeholders and managing external institutional partnerships. - Ability to analyze clinical trial market trends, site dynamics, and operational processes to inform strategic decisions. - Innovative thinker with experience developing scalable engagement strategies and facilitating effective meetings. - Willingness to travel domestically up to 50% as required. - Preferred: Healthcare qualifications (e.g., Nursing, Pharmacist, Physician’s Assistant) and deep understanding of oncology clinical development and U.S. healthcare systems. Benefits - Competitive base salary: $137,000 – $235,750 USD. - Eligibility for annual performance-based cash bonuses. - Comprehensive healthcare coverage including medical, dental, and vision plans. - Retirement benefits: 401(k) plan and pension contributions where applicable. - Paid time off: Vacation, sick leave, holidays, parental leave, caregiver leave, volunteer leave, and additional personal/family time. - Remote work flexibility across the U.S. - Professional development opportunities and access to learning programs. - Inclusive and mission-driven work environment.

We’re looking for a Commercial Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore’s products and processes to maximize renewals and expansion. You’ll collaborate with Customer Success, other Sales members, and Product Solution Specialists to maintain and expand our customer revenue base. This position can be based remotely from a US location or in our Carpinteria, CA or Austin, TX or Tampa, FL offices. We are looking for folks who are interested in learning more about sales opportunities at Procore or in the future if/when a position becomes available. What you’ll do: - Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore - Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell) - Research accounts, identify key champions, generate interest, and obtain business requirements - Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested - Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers - Manage and maintain accurate leads, opportunities, and account information within Salesforce.com - Achieve or exceed monthly and quarterly targets - Coordinate internal resources to solve client’s issues and execution of service agreements - Periodic travel to client onsite visits What we’re looking for: - 5+ years of demonstrated successful software sales, preferably B2B - Experience using a consultative, solution-based sales methodology desired - Proven record of success in an inside sales based selling model - Ability and resilience to work in a fast-paced sales environment - Ability to develop trusted relationships - Post-sale revenue expansion experience preferred - Proficiency with Microsoft Office products and online collaboration tools - Experience with CRM and opportunity management systems, preferably Salesforce.com - Proven ability to develop and manage pipeline and forecasting Base Pay Range $47 – $59/ hour plus commission for an estimated on-target earnings of $164,000 - $225,000. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. Additional Information Base Pay Range: 0.00 - 0.00 This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Account Management Specialist Department: Sales Full Time Remote Salary: $62,500.00 Company Description: DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA. Job Summary: The Account Specialist is a key member of our customer success team, responsible for supporting the seamless management of accounts, delivering exceptional service, and coordinating internal and external activities. This role acts as a vital link between customers, Account Managers, and internal teams, ensuring clear communication, timely deliverables, and ongoing customer satisfaction. The Account Specialist supports administrative processes, nurtures customer relationships, resolves issues, and drives high standards across service delivery Key Responsibilities - Contract Creation & Management: Oversee and execute the creation, review, and maintenance of customer contracts within CRM/ERP systems to ensure compliance and accuracy. - Administrative Support: Provide assistance with document preparation, data entry, scheduling, and follow-ups. - Customer Inquiry Response: Serve as the first point of contact for customer inquiries, delivering prompt and professional responses. - Internal Coordination: Liaise with operations, sales, and technical teams to fulfill customer requests and meet deadlines. - Performance Monitoring: Track and monitor performance against customer contracts, escalating gaps and recommending improvements. - Portal Demonstrations: Plan and facilitate customer portal demos, guiding customers through system functionalities. - Quote Generation: Prepare and deliver accurate quotes for new services or contract modifications. - Third Party Imports: Oversee timely and accurate import of third-party data and documentation. - RFP Management: Support proposal processes by managing RFPs, gathering information, and coordinating submissions. - Cross-Functional Collaboration: Work closely with Account Managers and other teams to ensure successful delivery of solutions and support strategic initiatives. - Continuous Improvement: Contribute to process improvements and foster innovation to enhance customer experience and operational efficiency. - Key Performance Indicators (KPIs): Achieve targets for contract accuracy, customer satisfaction, quote turnaround, data integrity, and internal coordination. Education and Experience: - Minimum of 2 years’ experience in customer service, account coordination, or administrative support. - CRM, ERP, and Microsoft Office competence required. - Experience with customer portals and online collaboration tools preferred. - Post-secondary education in Business Administration, Communications, or related field preferred. - Experience, education, or interest in Sustainability, Environmental Science, or Recycling is a plus. Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at a time. - Reasonable accommodations will be made for individuals with disabilities. Employment Details: This full-time position reports to the Manager of Account Management. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. Pre-employment drug screens and background checks are conducted