Marketing Made Better
Decision Support Analyst (Remote)
Location
United States
Posted
102 days ago
Salary
0
Seniority
Mid Level
Job Description
Decision Support Analyst (Remote)
Acxiom
*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: - Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. - Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. - Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. - Researches, trouble shoots, administers application administration, conducts application user training, and code changes. - Sees the whole picture and adjusts work accordingly. - Point-of-contact for clients with business solution definition through campaign management and business intelligence tools and/or processes. - Audits post-production changes to ensure service level agreement compliance. - Executes complex campaigns which may include, but is not limited to, the review of campaign specifications, working with clients to validate and obtain sign-off of client deliverables and dynamic campaign execution. - Various processes associated with Acxiom Executed Campaign, Custom Client Reports and Datamart Build services such as the Data Mart build process, reporting and analytics and the campaign execution process. - Executes complex Custom Client Report Services - utilizing necessary tools; executes standard/automated Datamart Build processes; audits, monitors and ensures SLA compliance. - Develops, maintains and improves client relationship through increased client communications. May have campaign and/or reporting specialty and may be point of contact for some client campaigns. - Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction, and cost effectiveness. - Ensures compliance with established procedures, project requirements and service level agreements through audits. - Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to ensure client requirements and service levels are achieved. - Provides ownership to the research process of multiple technical operations / services. Provides data, analysis, and recommendations to support multiple technical operations, assuring client satisfaction. - Provides consultation, support, communication and training to teams and clients on campaign management tools and / or processes. - Liaisons with multi-channel partners, providing question support and new set up for transfer and encryption. - Provides assistance to requested ad hoc projects. - Participates in change management process for existing solutions which may include, but is not limited to, solution, tool and process changes. - Provides issue resolution which may include, but is not limited to, tool errors that require escalation and data integrity issues. - Responsible for application administration (extraction). Identifies, recommends and documents code changes or makes appropriate code changes. Constructs and/or enhances data documentation as needed. Changes processes for clients through established change management procedures. - Investigates and advises clients on potential processing efficiencies, redundancies and/or optimum use of data. Drives and shares best practices, adoption of standards and lessons learned with internal Acxiom teams. - Documents and conducts performance monitoring and tuning for user applications and environments: - Maintains subject matter expertise in designated accounts and processes - Documents and conducts performance monitoring and tuning for user applications and environments What You Will Have: - Bachelor's degree or equivalent work experience - 2+ years of solution management work experience. What Will Set You Apart: - Strong understanding of relational database design and application - Understanding of best practices, framework, and design principles in at least 2 of the following areas: SQL / PL –SQL, Perl, Shell Scripting, Campaign Management Tools, Business Intelligence Tools, ETL Tools, UNIX / LINUX - Knowledge of Information Technology practices. - Specific Industry knowledge. - Demonstrated ability to own / drive communicate with clients and internal stakeholders – answering complex questions, resolving issues, conducting research for client marketing team including marketing management. - Attention to detail, important to monitor and audit. - SAS, Python experience. #GD17 Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.
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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role plays a vital part in a patient’s first experience with our organization. The Therapeutic Intake Coordinator conducts comprehensive psychiatric diagnostic evaluations (CPT 90791) for new patients entering care, ensuring thorough assessments that support accurate diagnosis, appropriate treatment planning, and a smooth transition to ongoing care with our prescribing providers. - Conduct comprehensive psychiatric diagnostic evaluations (CPT 90791) for new patients, including clinical history, presenting concerns, psychosocial background, and mental status examination. - Complete timely and accurate clinical documentation in the EMR in accordance with Ally Psychiatry standards and regulatory requirements. - Identify provisional diagnoses and initial treatment recommendations based on assessment findings. - Collaborate closely with psychiatrists and psychiatric nurse practitioners to ensure seamless transition into ongoing psychiatric care. - Screen for safety concerns including suicidal ideation, homicidal ideation, abuse, or neglect, and follow appropriate clinical protocols when risk is identified. - Provide psychoeducation to patients and families regarding diagnoses, treatment options, and available resources. - Maintain a consistent evaluation schedule to support patient access and clinic capacity goals. - Participate in clinical team meetings, case consultation, and quality improvement initiatives. Qualifications - Master’s degree in Social Work, Counseling, or a related behavioral health field from an accredited program. - Active, unrestricted clinical license in the applicable state (LCSW, LICSW, LPC, or equivalent). - Experience conducting psychiatric diagnostic evaluations or clinical assessments in a behavioral health setting preferred. - Strong knowledge of DSM-5-TR diagnostic criteria and familiarity with evidence-based screening and assessment tools. - Experience working with Electronic Medical Record (EMR) systems. - Excellent clinical assessment, documentation, and communication skills. - Ability to quickly build rapport with patients during intake evaluations. - Strong organizational and time-management skills with the ability to maintain productivity expectations. - Ability to collaborate effectively within a multidisciplinary clinical team. - Experience working with diverse patient populations across the lifespan preferred. - Bilingual abilities are a plus. Requirements - Master’s degree in Social Work, Counseling, or a related behavioral health field from an accredited program. - Active, unrestricted clinical license in the applicable state (LCSW, LICSW, LPC, or equivalent). - Experience conducting psychiatric diagnostic evaluations or clinical assessments in a behavioral health setting preferred. - Strong knowledge of DSM-5-TR diagnostic criteria and familiarity with evidence-based screening and assessment tools. - Experience working with Electronic Medical Record (EMR) systems. - Excellent clinical assessment, documentation, and communication skills. - Ability to quickly build rapport with patients during intake evaluations. - Strong organizational and time-management skills with the ability to maintain productivity expectations. - Ability to collaborate effectively within a multidisciplinary clinical team. - Experience working with diverse patient populations across the lifespan preferred. - Bilingual abilities are a plus. Benefits - Competitive compensation - Fully remote work environment with reliable patient volume - Predictable schedule / no call - Collaborative, physician-led clinical team focused on high-quality patient care - Strong administrative and operational support so clinicians can focus on clinical work rather than logistics - Opportunity to be part of a growing behavioral health organization expanding access to psychiatric care across multiple states - A professional, supportive culture that values collaboration, clinical excellence, and patient-centered care
SENIOR SPATIAL ANALYST - REMOTE
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Position Title: SENIOR SPATIAL ANALYST - REMOTE Salary: $125,000 - $140,000 SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary The Sr. Spatial Data Analyst is part of a team of technical resources supporting complex integrated workplace management systems (IWMS) for clients of SSC. The Sr. Spatial Data Analyst supports our field operations teams, technicians, clients, and third-party vendor partners across all SSC clients. This role is primarily responsible for data capture, data configuration and tracking, data analysis, operational optimization related to technology deployment, general platform support and training, troubleshooting and escalating issues within the SSC Technology team as needed with secondary responsibility for maintaining asset inventories, preventative maintenance program configuration and accuracy, configuration updates to scheduled activities, custom survey or inspection configuration. Platforms this role will operate in: GIS, REVIT, CAD, ESRI, ServiceNow, Nuvolo, Poly, SmartInspect, and Otuvy. Responsibilities: Lead a High-Performing Team - Lead and coach a team of Spatial Analysts by providing clear direction and expectations - Foster a culture of accountability, collaboration, and inclusion - Support individual career progression, identify skill gaps, and enable learning opportunities to strengthen team capacity - Drive engagement and retention through growth-focused leadership - Promote recognition, wellbeing, and open communication Drive Continuous Technology Enhancements - Identify technology and process gaps and propose practical, scalable solutions - Research and compare emerging tools to assess fit, value, security, and long-term viability - Run pilots to validate impact, capture learnings, and recommend go/no-go decisions based on results - Build business cases that quantify ROI, risks, and resourcing to support adoption decisions - Standardize proven improvements, document best practices, and enable teams through training and change support - Demonstrate the ability to influence and align senior leaders across SSC and Compass Technology to secure buy-in, remove barriers, and drive adoption of key enhancements Space Data Activities - Oversee the validation and migration of relevant client data (e.g., GIS, Revit, and CAD) to ensure master data requirements are met for new platform implementations - Provide prompt and positive client and operator experience - Communicate proactively with users and SSC Technology team - Provide clients and operators with data insights to utilize in driving informed business decisions - Act as liaison between client and SSC Technology and Operations teams to ensure support and escalations are handled in an effective and timely manner - Support Spatial Data Analysts in troubleshooting various technical issues that arise with IWMS (Integrated Workplace Management System) and other tools - Oversee project plan updates as tasks are completed, ensure handoff & communication to keep implementations moving forward - Manage digital technology inventory Qualifications - Bachelor’s Degree or equivalent work experience - Proven ability to lead and develop a team - High sense of ownership, responsibility, and commitment to quality - Effective organization, collaboration, planning, problem solving, and analytical skills - Experience with data creation, management and processing in CAD, GIS, Revit - Excellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiences - Minimum 6 years of experience in Space Data Management/ GIS Management - Experience working with above listed systems or other CMMS systems - Experience in the Facilities Management industry a plus - This is a remote role with up to 30% travel. Time on site will involve meeting with client contacts and working with operations teams on optimization. Apply to SSC today! SSC is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at SSC are offered many fantastic benefits. - Medical - Dental - Vision - Life Insurance/ AD - Disability Insurance - Retirement Plan - Paid Time Off - Holiday Time Off (varies by site/state) - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) - Applications are accepted on an ongoing basis - Paid Parental Leave - Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. 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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Supports the Hospital and Enterprise Analytics' vision, mission, and strategic initiatives by using technical expertise to design, create and develop analytic solutions. - Facilitates gathering business requirements - Provides knowledge in business/clinical processes and analytical expertise - Works with key stakeholders, end users, and project team members - Identifies and resolves issues throughout the development of analytical solutions - Participates in identifying opportunities for continuous improvement in workflow processes - Designs, creates, and deploys analytical solutions for key stakeholders within the SCH organization - Participates on project teams and implements analytic solutions, including reports, dashboards, and views from a wide range of existing data sources - Participates in evaluating and optimizing these solutions - Ensures data integrity for current and future use in strategic initiatives, continuous quality improvement efforts, and hospital goals - Directly supports Epic Cogito reporting suite, including Reporting Workbench, Radar Dashboard, and SlicerDicer - Supports general analytic requests from hospital Epic users Epic Cogito certification/proficiency is highly preferred. Note: This is a remote position for the following states: WA, AK, MT, GA, & FL. The pay range shown is for Washington and Alaska only. Qualifications - Bachelor’s degree in Health Science, Computer Science, Math, Business or related field, or equivalent combination of education and experience/technical training that demonstrates technical competency - Minimum two (2) years experience in progressively more responsible work as a data analyst, developer or equivalent, preferably in a healthcare setting - Experience in use of data visualization for non-technical audiences - Minimum of 2 years in relevant experience in data analysis Requirements - Experience with healthcare analytics - Experience with data visualization tools (e.g. Tableau, Power BI) - Experience with SQL, R/Python Compensation Range $97,665.00 - $146,497.00 per year This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants: This compensation range is specific to Seattle; positions located outside of Seattle may be compensated differently depending on various factors. Benefits - Generous benefit package, including medical, dental, and vision plans - 403(b) - Life insurance - Paid time off - Tuition reimbursement - More details on benefits can be found on our website www.seattlechildrens.org/careers/benefits


