CAI

Role Description We are looking for an Accountant to manage end-to-end client billing processes, ensuring accuracy, timeliness, and compliance with contractual agreements. This position will be a contract and remote. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You’ll Do - Manage end-to-end client billing processes, ensuring accuracy, timeliness, and compliance with contractual agreements - Perform billing reconciliation and funding settlements, resolving discrepancies and collaborating with internal and external stakeholders - Monitor and support accounts receivable activities, including invoicing, cash application, and collections follow-up - Partner with clients and internal teams to resolve billing issues and disputes in a professional and timely manner - Assist in developing and implementing new processes and workflows, particularly in support of a growing or evolving function - Maintain accurate financial records and ensure all transactions are recorded in accordance with GAAP and company policies - Prepare and analyze account reconciliations, identifying variances and recommending corrective actions - Contribute to process improvement initiatives to enhance efficiency, accuracy, and scalability of accounting operations - Collaborate cross-functionally with finance, operations, and client-facing teams to ensure alignment and data integrity - Assist with audit support, providing documentation and explanations as needed Qualifications - Bachelor’s degree in Accounting, Finance, or a related field - 3–5+ years of relevant accounting experience, with exposure to billing, accounts receivable, or financial operations - Strong understanding of accounting principles (GAAP) and financial reporting practices - Experience in insurance, billing operations, or accounting environments - Proven ability to analyze financial data, identify discrepancies, and resolve issues efficiently - Experience working in process development or continuous improvement initiatives, particularly in new or evolving roles - Proficiency in accounting systems and ERP platforms (e.g., SAP, Oracle, NetSuite) and advanced skills in Microsoft Excel Requirements - Strong attention to detail with a high degree of accuracy and organization - Experience performing healthcare TPA and client-level reconciliations, settlements, and financial reporting activities - Excellent communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Demonstrated problem-solving skills and a proactive, solutions-oriented mindset - Familiarity with banking, treasury functions, or cash management is a plus Benefits - $36-$40 per hour - Medical, dental, and vision insurance - 401k retirement account access - Paid sick leave and/or other paid time off as provided by applicable law

Role Description We are looking for a motivated AWS Agentcore Engineer ready to take us to the next level! If you have experience in configuring AgentCore Gateway as the MCP gateway for the AI platform, and are looking for your next career move, apply now. The AWS Agentcore Engineer will own server registration, OPA policy configuration, identity propagation, and OBO setup so that the gateway can securely route agent requests to approved MCP servers. The role is policy-heavy, security-heavy, and focused on enterprise governance. This position will be contract and remote. What You'll Do - Configure AgentCore Gateway as the MCP gateway - Register MCP servers with the gateway, including manifests, tool schemas, and routing - Configure OPA policies for tool access control and policy enforcement - Set up OAuth2/OIDC-based identity flow and OBO behavior through the gateway - Ensure backend systems receive user-scoped identity or credentials where required - Work with AWS IAM, Lambda Function URLs, and private/on-prem connectivity - Support auditability, logging, and access governance for production deployments Qualifications - 3-8 Yrs of senior-level cloud or platform engineering experience - Strong understanding of OAuth2, OIDC, JWTs, and OBO patterns - Strong hands-on experience with gateway configuration and policy-as-code - Experience with AWS infrastructure and security controls - Ability to configure and troubleshoot MCP server registration and routing - Familiarity with access-control design for enterprise systems Requirements - Deep experience with OPA and Rego - Experience with AWS AgentCore - Experience with AWS Lambda, IAM, Secrets Manager, and CloudWatch - Exposure to AI/agent platforms and MCP-based integrations Physical Demands - Ability to safely and successfully perform the essential job functions - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description We are looking for a Python MCP Developer to build, configure, and deploy Model Context Protocol (MCP) servers that connect AI agents to enterprise systems. This position will be Contract and remote. What You'll Do - Build and maintain MCP servers in Python using FastMCP and the MCP Streamable HTTP transport - Review, checkout, and adapt community MCP servers for internal use - Deploy MCP servers on AWS Lambda or on VM/EC2 infrastructure - Wrap enterprise APIs and databases into MCP tools with business-friendly descriptions - Orchestrate backend APIs and expose them as tools on MCP servers - Implement authentication and credential handling using OAuth2, API keys, and service principals - Register MCP servers in AgentCore Gateway and support end-to-end testing - Write tests, troubleshoot failures, and document tool behavior clearly Qualifications - Senior-level Python development experience - Strong understanding of MCP concepts and server architecture - Hands-on experience with FastMCP - Experience deploying Python services on AWS Lambda and/or VM-based infrastructure - Strong understanding of OAuth2 and OIDC - Ability to work with REST APIs and enterprise data sources - Familiarity with AWS services such as IAM, Secrets Manager, CloudWatch, and S3 Requirements - AWS cloud experience (preferred) - Experience with API integrations (preferred) - Experience with EC2, PM2, Mangum, and Function URLs (preferred) - Experience integrating with enterprise platforms such as Salesforce, Oracle, Windchill, Planisware, or Databricks (preferred) Physical Demands - Ability to safely and successfully perform the essential job functions - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description We are looking for a Business Transformation Consultant II to lead enterprise transformation initiatives, drive process improvements, support organizational change and partner with stakeholders to deliver strategic business outcomes. This position will be full-time and remote. What You’ll Do - Lead the planning, coordination, and execution of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Track project progress against milestones, manage project documentation, and provide regular updates to senior leadership. - Create and deliver reports, presentations, and documentation to support strategic decision-making. - Manage and communicate RAID items, including risks, actions, issues, and decisions, ensuring accountability and timely project delivery. - Bring structure and clarity to complex and ambiguous business challenges to identify opportunities for meaningful change. - Gather and document business requirements through stakeholder interviews, workshops, and research activities. - Conduct current-state assessments and gap analyses to identify process improvement opportunities. - Provide strategic thought leadership for future-state process design and transformation planning. - Develop transformation strategies, frameworks, and recommendations that align with organizational objectives. - Evaluate, recommend, and support implementation of technology solutions, workflow tools, and automation initiatives. - Collaborate with stakeholders across business and technical teams to build alignment and support successful outcomes. - Build strong relationships with leadership, business owners, and project teams through effective communication and partnership. - Plan, develop, and execute change management activities, including communications, stakeholder engagement, and training coordination. - Support adoption and sustainability of new processes, tools, and capabilities throughout the organization. - Mentor and guide team members while fostering collaboration, professional growth, and problem-solving. - Lead discussions, facilitate decision-making, and perform additional transformation-related assignments as needed. Qualifications - Bachelor's degree in Business Administration, Finance, Economics, or a related field. - Mid-level experience in strategy, business analysis, consulting, finance, or a related discipline. - Experience leading complex projects and delivering high-quality business outcomes. - Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop recommendations. - Excellent communication, organizational, and multitasking skills. - Experience mentoring, coaching, or guiding junior team members. - Strong written and verbal communication skills, with the ability to create executive-level presentations and documentation. - Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously. - Experience utilizing AI tools and emerging technologies to improve efficiency, analysis, and overall deliverable quality. - Proficiency with Microsoft Excel, PowerPoint, Word, and Visio. - Experience with project and work management tools such as Jira, Azure DevOps, or Microsoft Project. - Demonstrated ability to hold yourself and others accountable for timelines, deliverables, and business outcomes. - Ability to influence stakeholders and provide strategic recommendations at multiple levels of the organization. Requirements - Experience working within a Transformation Management Office or Project Management Office environment. - Experience supporting enterprise-wide transformation or operational excellence initiatives. - Knowledge of business process improvement methodologies and change management best practices. - Experience evaluating, implementing, or optimizing workflow automation solutions. - Consulting experience within a professional services environment. - Relevant certifications related to project management, business analysis, or change management. Benefits - Medical, dental, and vision insurance. - 401k retirement account access. - Paid time off. - Paid sick leave and/or other paid time off as provided by applicable law.

Role Description We are looking for an Accountability Contractor to provide specialized support for accountability projects, including cohort management, audit processes, and federal/state reporting. This position will be part-time and remote for a 6–12 month contract. Only work authorizations that will not require sponsorship now or in the future will be considered. What You’ll Do - Provide technical support on accountability projects, including cohort management, audit processes, and federal/state reporting - Support timelines, deliverables, and resource allocation to ensure successful project execution - Compile, verify, and analyze student- and school-level data for federal and state accountability calculations - Identify and resolve discrepancies, document findings, and support audit windows - Review mandatory and graduation rate audit submissions, ensure documentation aligns with IDOE requirements, reconcile discrepancies, and maintain accurate records - Serve as a liaison between the Office of Accountability and schools, vendors, and internal teams - Address complex inquiries, provide guidance on documentation and accountability rules, and draft communications for stakeholders - Provide expert guidance on K–12 accountability model design and implementation, ESSA amendments, and audit methodologies - Conduct technical reviews and assist in preparing implementation tools and resources - Participate in vendor evaluation and scoring committees, contributing specialist insights to procurement and selection processes - Compile comprehensive technical reports and data analyses - Audit result files and compliance documentation - Maintain stakeholder communication logs and resolution summaries - Document technical review notes and recommendations for state/federal models - Prepare vendor evaluation rubrics and committee participation records - Draft advisory memoranda for ESSA amendments Qualifications - Bachelor’s degree in Education, Public Administration, or related field (Master’s preferred) - Demonstrated experience in project management, process improvement, and stakeholder coordination - Excellent attention to detail and organizational skills - Proficiency in Excel; familiarity with SQL a plus Requirements - Background in Indiana State and Federal Accountability measures (preferred) Benefits - $80 per hour - 401k retirement account access - Paid sick leave and/or other paid time off as provided by applicable law

Role Description The Business Intelligence Developer will play a pivotal role in CAI’s internal technology team. Partnering across the enterprise, this role will be instrumental in designing, developing, and maintaining reports, dashboards, and analytical views that enable data-driven decision making across CAI’s business units. We are seeking a highly skilled and experienced BI Developer (Databricks) to join our IT team. This position will be full-time, remote, and is a salaried position. This is a remote position with the requirement to work East Coast hours. What You'll Do - Design, develop, and maintain interactive reports, dashboards, and analytical views in Power BI that support business decision making across CAI’s functional areas. - Build and optimize SQL queries and data views within the Databricks Lakehouse platform to support downstream reporting and analytics use cases. - Collaborate with Data Engineers to understand data models, medallion architecture patterns (bronze/silver/gold layers), and available data assets for reporting purposes. - Partner with business stakeholders to gather reporting requirements, define key metrics, and translate business needs into clear, actionable visualizations. - Perform data validation and quality checks to ensure accuracy and reliability of reports and dashboards prior to stakeholder delivery. - Maintain and enhance existing reports and dashboards based on evolving business requirements, user feedback, and platform updates. - Contribute to the development of standardized reporting templates, naming conventions, and best practices across the BI environment. - Troubleshoot and resolve reporting issues, data discrepancies, and performance bottlenecks in a timely manner. - Participate in code reviews, sprint ceremonies, and team knowledge-sharing sessions to support continuous improvement within the Data & Analytics team. - Document report definitions, data sources, business logic, and technical decisions to maintain institutional knowledge and support team collaboration. - Support end-user adoption by providing training guidance and responding to ad hoc reporting requests as needed. Qualifications - 1–3 years of experience in business intelligence development, data analytics, or a related reporting-focused role. - Hands-on experience designing and developing reports and dashboards in Power BI, including data modeling, DAX measures, and interactive visualizations. - Proficiency in SQL for querying, transforming, and validating data from relational and cloud-based data platforms. - Familiarity with data warehousing concepts including dimensional modeling, star schemas, and ETL/ELT data flow patterns. - Strong attention to detail with the ability to validate data accuracy and troubleshoot reporting issues. - Excellent communication skills with the ability to collaborate across technical and business teams to define and deliver reporting solutions. - Ability to work independently in a remote setting while managing multiple priorities and deadlines. Requirements - Experience working with Databricks, including notebooks, Delta Lake, and SQL analytics endpoints. - Familiarity with medallion architecture patterns (bronze/silver/gold) and Lakehouse design principles. - Experience with Power BI service administration, workspace management, and scheduled refresh configuration. - Exposure to Python for data analysis or automation tasks. - Background in staffing, professional services, or SLED-focused organizations. - Microsoft Certified: Power BI Data Analyst Associate or relevant Databricks certification. - Bachelor’s degree in Business Analytics, Information Technology, Computer Science, or a related field. Benefits - Medical, dental, and vision insurance. - 401k retirement account access. - Paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. Physical Demands - Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards. - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Role Description As a Full Stack Developer, you’ll participate in developing and implementing a proprietary in-house product for streaming media, sports, and TV. Your work will help power world-class guest experiences and generate revenue. You’ll collaborate with Product, Engineering, Business, and Innovation teams to help design and develop scalable, cloud-native applications. You’ll work with cutting-edge technologies and have the opportunity to see the results of your work in action for a global hospitality brand. Qualifications - 7+ years of software engineering experience - React, Next.js, TypeScript - Modern CSS frameworks (Tailwind CSS, styled-components) - State management (Redux Toolkit, Zustand, React Query) - Testing (Jest, React Testing Library, Cypress) - Build tools (Webpack, Vite) - Expertise in Next.js, React, Java, and enterprise-scale full-stack development - Experience building custom, proprietary products from scratch - Highly desirable: experience with streaming platforms, TV solutions/applications - Proven success designing and delivering scalable, maintainable solutions using microservices and cloud-native architectures (AWS or Azure) - Experience with automated testing, unit testing, and CI/CD pipelines - Experience working with and optimizing AI tools that support the development process, code reviews, and testing workflows - A mindset of ownership, accountability, and innovation — with the business acumen to understand product impact - A collaborative spirit and strong interpersonal skills to mentor, influence, and lead across disciplines Requirements - Preferred: Java 8+ and Spring Boot ecosystem - RESTful API design and implementation - Database technologies (SQL and NoSQL) - Version control systems (Git) - CI/CD tools (Jenkins, GitHub Actions) - Container technologies (Docker, Kubernetes) - Version control (Git) and CI/CD platforms - API integration (REST, GraphQL) Company Description CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Role Description We are looking for a motivated QA Analyst- TOSCA (eCommerce Web applications) ready to take us to the next level! If you have experience in test automation using Tricentis TOSCA to ensure the quality and reliability of our SDFC front-end web application and are looking for your next career move, apply now. This position will be full-time and remote. What You’ll Do - Interact with the business and understand the requirements - Determine time estimates, timeline for work, and provide status updates as requested - Experience with Agile methodologies - Scrum, Continuous integration - Attention to detail, desire, and ability to work in a multi-distributed team environment - Participate in design and implementation of a test management system - Strong communication skills; both written and spoken Qualifications - 3-5 years of test automation experience with Tricentis TOSCA - Build Test Automation scripts using TOSCA to support SDFC Front end web application - Required experience in testing analytics and/or marketing analytics functions to support B2C and eCommerce portal - Experience in Observe Point to automate analytics functionality supporting eCommerce portal with ability to analyze test results and provide interpretation - Experience in JMeter for performance testing - Test planning and identification of Test Data - Test Scripts executed following the completion of development and code available to test - Defects are logged in JIRA and are linked to the stories to allow a holistic view of development progress - A Test report will be published at the end of each Sprint; Defect Management Analysis and reporting Triage of defects identified - Required to have QTest Test Management System experience, used to manage, and track test cases - Must have ability to implement AI capabilities to optimize testing effort Requirements - TOSCA Certifications (Preferred) Physical Demands - Ability to safely and successfully perform the essential job functions - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description We are looking for a motivated QA Analyst ready to take us to the next level! If you have experience in test automation using Tricentis TOSCA to ensure the quality and reliability of our SDFC front-end web application and are looking for your next career move, apply now. We are looking for a QA Analyst-TOSCA who has experience in test automation with Tricentis TOSCA to support SDFC Front end web application. This position will be full-time and remote. What You’ll Do - Interact with the business and understand the requirements - Determines time estimates, timeline for work, and provides status updates as requested - Experience with Agile methodologies - Scrum, Continuous integration - Attention to detail, desire, and ability to work in a multi-distributed team environment - Participate in design and implementation of a test management system - Strong communication skills; both written and spoken Qualifications - 3-5 years of test automation experience with Tricentis TOSCA - Build Test Automation scripts using TOSCA to support SDFC Front end web application - Required experience in SOQL writing - Experience in SFDC Sales cloud and Service cloud - Test planning and identification of Test Data - Test Scripts executed following the completion of development and code available to test - Defects are logged in JIRA and are linked to the stories to allow a holistic view of development progress - A Test report will be published at the end of each Sprint; Defect Management Analysis and reporting Triage of defects identified - Required to have QTest Test Management System experience, used to manage, and track test cases - Must have ability to implement AI capabilities to optimize testing efforts Requirements - TOSCA Certifications (Preferred) Physical Demands - Ability to safely and successfully perform the essential job functions - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description We are looking for an AI Solutions Engineer to design, develop, and optimize Generative AI and LLM-based solutions that drive business value. This position will be full-time and remote. What You’ll Do - Design and refine prompts and context frameworks to improve the accuracy and effectiveness of AI-generated outputs - Develop and deploy Generative AI and LLM-based solutions aligned with business use cases - Prepare, manage, and optimize structured and unstructured data for AI solution testing and validation - Integrate AI models with enterprise applications, systems, and workflows using APIs - Evaluate model performance, test output quality, and implement continuous improvements - Measure and communicate the business impact of AI solutions - Ensure responsible AI practices with a focus on privacy, security, compliance, and ethical usage Qualifications - 3–8 years of experience in AI/ML, software development, or a related technical field - Hands-on experience building Generative AI or LLM-based solutions - Strong understanding of large language models and generative AI technologies - Experience with prompt engineering and context design - Knowledge of data preparation and management for AI applications - Experience integrating APIs and connecting AI solutions with enterprise systems - Ability to evaluate AI outputs and optimize solution performance - Understanding of responsible AI principles, data privacy, security, and compliance requirements Requirements - Experience delivering AI solutions in enterprise environments (preferred) - Experience measuring and improving business outcomes through AI initiatives (preferred) - Knowledge of AI governance and ethical AI best practices (preferred) Physical Demands - Ability to remain in a stationary position for extended periods - Ability to operate a computer and other standard office equipment - Ability to communicate effectively in a virtual work environment - Ability to perform the essential functions of the position with or without reasonable accommodation Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.