This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an IS&T Retail Field Leader to join our IS&T Retail Engineering Operations & Support team. The Field Leaders are technology experts at the intersection of store engagement, proactive solutions, and business partnerships. We are uniquely positioned in Apple as the only IS&T team with an in-store presence. We provide support, education, and long-term enhancements. We pursue continuous improvement helping IS&T and Retail Engineering develop the right tools for our store teams. - Engage and provide leadership to stores through in-person and virtual efforts - Responsible for the technological health of all Retail Stores - Support store teams, expansion efforts, store escalations, and mentors - Part of the IS&T Retail Field Team This position is Remote/Home Office based in NYC or the surrounding area with travel to our Retail locations and offices being a requirement. Travel up to 75% as required. In addition, we are looking for someone who has the ability to work variable hours including weekends and holidays at times. Qualifications - Bachelor's degree or equivalent relevant work experience - Demonstrated experience with Retail Store environment and the supporting retail IT systems - Experience using Apple products and operating systems such as Macs (MacOS), iOS devices, Apple Watch, and Apple TV - Strong troubleshooting and problem-solving skills Requirements - Apple Retail leadership experience - Motivation and ability to work as part of a distributed team that spans the globe - Excellent written/verbal communication and presentation skills - Experience working independently and collaboratively with global teams - Proven time management and prioritization abilities - Flexibility to engage with technical leaders, business executives, store teams, and third-party vendors - General knowledge of wireless technology and network infrastructure - Comfort with technologies, hardware, software, and systems critical to supporting retail stores

• Ensure responsiveness and first-time resolution to customers’ requests for technical support, primarily through incoming calls, community requests, and email conversations. • Troubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail. • When needed, collaborate with a team to resolve, or escalate product issues. • Actively create and update knowledge base articles for internal and external uses. • Actively listen to customers and use Salesforce to quickly capture accurate detailed notes about troubleshooting, plans of action, and site-specific information for all customer interactions. • Regularly participate in technical training on new and different products and systems to advance your technical knowledge for supporting Daktronics customers. • Onsite support of customers within a 1–2-hour radius of State College, PA. • Providing service, installation, or support during an event at a customer site. • Providing on-site technical and maintenance services for Control Systems and Display Systems. • Leveraging your knowledge by training our Service Partners.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads. - Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products - Collaborating with sales partners on preference, driving strategy, and developing strategic account plans - Identifying and sharing leads and opportunities with sales partners and/or Product Specialists - Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing - Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement - Collecting feature and function requirements from customers and communicate to appropriate product team members - Utilizing all required processes, tools and systems Qualifications - Have a Juris Doctorate - Display excellent verbal and written communication skills - Have the ability to build solid relationships internally and externally - Have proven training and/or sales experience - Experience performing simple and complex research assignments - Display impressive organizational skills - Be able to travel up to 50% of the time Benefits - Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits - Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan - Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs - Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity - Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits - Health Savings, Health Care, Dependent Care and Commuter Spending Accounts - Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager __ In this role, you will have the opportunity to provide guidance and assistance to the work group to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment. The work model for this role is: Remote. Key Responsibilities - Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective areas; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls. - Lead outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis. - Plan, prepare, and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization. - Perform administrative functions in a timely manner that are associated with your work, such as writing technical reports, ordering necessary materials, securing quotations, and preparing job status reports, Qualifications - High School Diploma and 8 years of related engineering / field experience.  Additional formal education may substitute for required experience on a year‑for‑year basis.  - Ability and willingness to travel up to an estimated 75% of the time - Experience in the repair and refurbishment of LV and MV circuit breakers is preferred - Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines are preferred - Candidates must already have work authorization that would permit them to work for ABB in the US. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI- Remote While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.  - Choice between two dental plan options: Core and Core Plus. - Vision benefit. - Company paid life insurance (2X base pay). - Company paid AD&D (1X base pay). - Voluntary life and AD&D – 100% employee paid up to maximums. - Short Term Disability – up to 26 weeks – Company paid. - Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance. - Parental Leave – up to 6 weeks. - Employee Assistance Program. - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. - Employee discount program. Retirement - 401k Savings Plan with Company Contributions. - Employee Stock Acquisition Plan (ESAP). Time off ABB provides 11 paid holidays.  Vacation is provided based on years of service for hourly and non-exempt positions.  More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #ABBCareers #RunwithABB #Runwhatrunstheworld Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.