Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours Job Description - Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. - Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. - Perform patch management, system updates, and vulnerability remediation. - Monitor system and application health, ensuring performance and uptime SLAs. - Maintain system documentation and operational procedures for OutSystems and Windows platforms. - Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. - Automate operational tasks using PowerShell or other scripting tools. - Participate in an on-call support rotation for production support activities. * Remote available Qualifications - 3+ years of experience administering OutSystems. - Strong knowledge of Windows Server administration. - Experience with patching, event log analysis, and system health monitoring. - Familiarity with CI/CD pipelines for low-code platforms. - Basic knowledge of cloud infrastructure (Azure/AWS). - Bilingual (English/Korean) Nice to Have: - OutSystems certifications - Microsoft Certified: Windows Server or Azure Administrator - Experience with IIS, SQL Server, or load balancing for web apps Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Graham Technologies is seeking a versatile Helpdesk Analyst / Systems Administrator to support users of an external-facing application within a small, agile team. This role blends hands-on technical support, system administration, and light development support. The ideal candidate is comfortable diagnosing and resolving technical issues independently, including: - Database updates - Permission management - Application configuration changes While the development team manages major code changes, this role will create well-documented, development-ready tickets and may contribute to minor development tasks or enhancements when operational workload permits. This position requires strong troubleshooting ability, clear technical documentation, and the ability to collaborate across support, development, and security teams. Location: Remote Key Responsibilities - Serve as the primary point of contact for incoming application support and helpdesk requests. - Troubleshoot and resolve technical issues related to permissions, database updates, application functionality, and system configuration. - Perform system administration tasks across application environments and user management platforms. - Manage user access, account provisioning, and certificate-related issues. - Document solutions, update knowledge bases, and maintain consistent support processes. - Create and submit detailed, development-ready tickets for issues requiring code changes. - Perform log analysis and system monitoring to diagnose issues and identify potential improvements. - Assist with small development tasks or enhancements when helpdesk workload allows. - Collaborate with development, security, and product teams to ensure stable application operations. Qualifications - Active Secret Clearance - CompTIA Security+ Certification - 2-4 years of experience in a helpdesk, IT support, or system administration role - Demonstrated experience performing routine helpdesk tasks including: - Database updates - Permission and access management - Account creation and user provisioning - Certificate troubleshooting - Strong technical troubleshooting and problem-solving skills - Experience working with ticketing systems and documenting technical resolutions - Experience with application log analysis and monitoring tools Desired Skills - Experience with Python, PowerShell, or other scripting languages - Familiarity with software development workflows (Git, branching strategies, code reviews) - Basic understanding of APIs and application integration concepts - Exposure to cloud environments (Azure, AWS, or similar) - Prior experience supporting product teams or application support environments Benefits - Four Weeks of Accrued PTO in the First Year - Eleven Paid Federal Holidays - Comprehensive Health, Dental, Vision, and Life Insurance - 401(k) Plan with Annual Employer Contributions - Flexible Schedules - Reimbursements for Continued Education and Training Company Description Founded in 2007, GTech is a consulting services firm passionate about delivering tailored solutions that meet our clients' needs and maximize the value of their investments. Our team embodies integrity, commitment, and reliability, which are at the heart of everything we do. We are also dedicated to fostering a culture of support for our employees—the lifeblood of our business. At Graham Technologies, we've built a family-oriented environment where team members are encouraged to maintain a healthy work-life balance, pursue their passions, and grow professionally through flexible schedules, continued education, and a strong sense of community.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Northrop Grumman Mission Systems is creating a next‑generation PLM platform that will enable digital transformation across engineering, manufacturing, model‑based engineering, and additive manufacturing. The Mission PLM Infrastructure Team is seeking a Teamcenter Systems Administrator to design, deploy, and sustain production, test, and development Teamcenter environments. This role will report to the Mission PLM Infrastructure Lead and will partner with Enterprise Services/IT, application support, and engineering program teams. This is a full-time remote position. Please note that the selected candidate will be required to work one Sunday/month to support critical production incidents. - Architecture & Deployment - Install, upgrade, and configure key Teamcenter components (web tier/pool manager, enterprise tier, FMS/FSC, security services, dispatcher, Rich Client, Active Workspace, and integrations with ECAD/MCAD/MBSE tools). - Patch & Release Management - Apply application patches and manage version upgrades across all environments. - After‑Hours Support - Participate in on‑call rotation for urgent production issues and schedule system changes outside of regular business hours when needed. - Capacity Planning - Provide recommendations on sizing and scaling of Teamcenter servers, cache, translation, and database tiers. - Performance Testing - Execute integrity and performance tests; tune FMS/FSC, pool managers, web, and translation servers for optimal scalability. - Incident Resolution - Act as Teamcenter subject‑matter expert to troubleshoot systemic production problems; lead root‑cause analysis and corrective‑action implementation. - Monitoring & Automation - Create scripts (PowerShell, Python, Bash) and configure monitoring tools to ensure services and scheduled jobs run correctly. - Administrative Tasks - Manage user access, remove process & data locks, and perform routine systems administrator duties. - Documentation & DR - Develop runbooks, SOPs, and configuration documentation; support disaster‑recovery exercises. - Communication - Clearly articulate technical solutions in written and verbal formats and present to both technical and non‑technical audiences. - Continuous Improvement - Identify and implement enhancements to improve reliability, performance, and scalability of the MPLM environment. Qualifications - Basic Qualifications for a Level 2: - B.S. degree in Engineering, Computer Science, Information Technology, or a related field and 2+ years of relevant experience, or an Associate's degree in Engineering, Computer Science, Information Technology, or a related field and 4+ years of relevant experience. - Basic Qualifications for a Level 3: - B.S. degree in Engineering, Computer Science, Information Technology, or a related field and 5+ years of relevant experience, or an Associate's degree in Engineering, Computer Science, Information Technology, or a related field and 7+ years of relevant experience. - Basic Qualifications for Levels 2 and 3: - 1-2 years of hands‑on experience with Teamcenter system architecture, installation, and administration (production, test, dev). - Windows Server administration experience. - Experience with Apache, JBoss (or equivalent), and SOLR indexing engine (or similar). - Strong problem‑solving skills and the ability to perform root‑cause analysis and implement corrective actions. - Excellent written and verbal communication skills and the ability to work with diverse technical teams. Requirements - Preferred Qualifications: - Siemens Teamcenter Administration, ITIL Foundation, or CompTIA Security+ certification. - Expert‑level experience in IT operations and maintenance for large‑scale infrastructure. - Knowledge of the Teamcenter data model, customizations, workflow development, and bulk data import. - Experience installing and configuring Teamcenter add‑ons such as Active Workspace, Teamcenter Manufacturing, Shop Floor Connect, Single Sign‑On, Performance Monitoring, and Automated Multi‑User Testing. - Familiarity with CI/CD pipelines for Teamcenter (TFS, Azure DevOps, Jira, etc.). - Working knowledge of Oracle or comparable RDBMS. - RHEL Linux /CentOS server administration. - Prior exposure to Siemens products, customers, and processes. - Experience with Windows IIS for web‑tier services. - Background in complex PLM implementations for engineering and manufacturing environments. - Experience with Agile and SAFe methodologies. Benefits - Flexible work arrangements. - Phenomenal learning opportunities. - Exposure to a wide variety of projects and customers. - Very friendly team environment. - Exceptional benefits/healthcare. - 9/80 work schedule. - Great 401k matching program.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The EOC Service Manager provides operational oversight for all discipline administrators, UNIX, Wintel and NOC I, II and III in the Enterprise Operations Center. The EOC Service Manager is responsible for the availability of all production systems and applications. The EOC SM acts as a single point of contact for all critical, high and moderate priority production outages. This team provides 24x7x365 support to the BAE organization. Shifts are a 12-hour workday and on-call flexibility is required. The ideal candidate for this position is an expert managing and supporting a highly complex, diverse and geographically diverse organization. Qualifications - Bachelor's Degree and 6 years work experience or equivalent experience - Proficiency in Windows, Unix, and Networking based production environments - Experience with root cause investigation and incident resolution - Advanced knowledge of network and server technologies (Routers, Switches, VOIP, Packet Captures, Windows, Unix, and Linux) - Familiarity with storage data replication technologies and network and systems monitoring tools (SolarWinds, Cisco ISE) - Experience with RDP, CMD commands, and disaster recovery practices - Knowledge of information systems auditing and security - Ability to document and maintain compliant change management process and control over the IT environment - Technical documentation skills, with ability to create and maintain current knowledge and runbook documentation library - Experience with automation and streamlining systems/solutions - Familiarity with vendor management for escalation and critical problem management Requirements - Windows Server (Active Directory, DNS, IIS, FTP, Exchange) - Network and System Monitoring - Cisco ISE - SolarWinds monitoring - Disaster Recovery - MS SQL Server - M365 products - Unix - Red Hat Linux - Cisco networking topologies, protocols, VOIP, transport management - Service Now - Communication tools such as OnSolve and Nexthink Benefits - Health, dental, and vision insurance - Health savings accounts - 401(k) savings plan - Disability coverage - Life and accident insurance - Employee assistance program - Legal plan - Discounts on home, auto, and pet insurance - Paid time off - Paid holidays - Paid parental, military, bereavement, and applicable federal and state sick leave - Company recognition program for monetary or non-monetary recognition awards