Job Closed

This listing is no longer active.

LMI logo
LMI

Innovation at the Pace of Need™

Project Manager – Genesys CX Training & Adoption

Project ManagerProject ManagerOtherRemoteLeadTeam 1,001-5,000Since 1961H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

95 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Project Manager – Genesys CX Training & Adoption

LMI

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description LMI is seeking a Project Manager to lead enterprise supplemental training and adoption support for the VA deployment of Genesys Cloud CX across 65+ contact centers. This position is remote. - Lead governance, migration alignment, enterprise reporting, and synchronized curriculum development. - Oversee training delivery and adoption reinforcement. - Remote work is acceptable with flexibility to go into the office based on client’s request. Qualifications - 6+ years leading federal IT or contact center modernization programs. - 3+ years managing multi-disciplinary teams. - Bachelor’s degree required. - Experience supporting VA strongly preferred. - PMP certification preferred. - Experience with enterprise contact center platforms. Requirements - Security clearance: Public Trust (VA) - Target Salary Range: $130,000 - 170,000 Benefits - The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. - Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Job Requirements

  • 6+ years leading federal IT or contact center modernization programs.
  • 3+ years managing multi-disciplinary teams.
  • Bachelor’s degree required.
  • Experience supporting VA strongly preferred.
  • PMP certification preferred.
  • Experience with enterprise contact center platforms.
  • Security clearance: Public Trust (VA)
  • Target Salary Range: $130,000 - 170,000

Benefits

  • The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation.
  • Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Related Categories

Related Job Pages

More Project Manager Jobs

Optro logo

Implementation Project Lead

Optro

Optro helps enterprises transform risk into opportunity, redefining GRC for the agentic future of risk management.

Project Manager95 days ago
OtherRemoteTeam 501-1,000Since 2014H1B No Sponsor

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a positive, self-motivated professional with experience in project management to implement AuditBoard’s software. The Implementation Project Lead will be responsible for effectively managing all aspects of AuditBoard’s implementations from sales handoff to system go-live. Key Responsibilities - Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design, and user acceptance testing - Able to gather and interpret customer requirements and configure the AuditBoard solution to meet their needs - Serve as a project manager for small, medium, and large AuditBoard implementation projects - Maintain project status and manage client and internal resources to complete project deliverables Attributes for a Successful Candidate - 3+ years delivering customer-facing software implementations in a B2B SaaS or enterprise software environment, owning projects from kickoff through go-live OR - 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with direct involvement in implementing, configuring, or rolling out audit, risk, or compliance systems - Intermediate to expert Excel skills - Outgoing personality and the ability to build strong and fast relationships with clients - Comfortable and thrives in a fast-paced environment, and can prioritize work, which requires constant learning and adaptability - Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications - Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills - Excellent time management skills and ability to manage multiple projects simultaneously - Strong problem-solving, analytical, and organizational skills - Ability to manage own workload with limited oversight - Prior experience with AuditBoard is a plus - Bachelor’s Degree in Accounting, Business, Computer Science, or a related field is a plus Our Company Values - Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. - Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. - Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. - Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks* - Launch a career at one of the fastest-growing SaaS companies in North America! - Live your best life (LYBL)! $200/mo for anything that enhances your life - Comprehensive employee health coverage (all locations) - 401K with match (US) or pension with match (UK) - Competitive compensation & bonus program - Flexible Vacation (US exempt & CA) or 25 days (UK) - Time off for your birthday & volunteering - Employee resource groups - Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

United States
$88K - $132K / year
Job Closed
Connect for Health Colorado logo

Project Manager

Connect for Health Colorado

We are the only place Coloradans can apply for financial help to reduce their monthly health insurance premium.

Project Manager95 days ago
OtherRemoteTeam 51-200Since 2011H1B No Sponsor

• Manage and facilitate operational and technical projects across the Connect for Health organization • Develop and maintain project plans, coordinate resources, and track budget and risks • Work with cross-functional teams to ensure projects are delivered on time • Analyze project data, monitor, and report on the health of the project

Colorado
$87.6K - $110.7K / year
Job Closed

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Project Manager, you're vital in delivering enterprise software projects efficiently, on schedule, and within budget. Success in this position involves being proactive, adaptable, and collaborative, capable of handling project challenges, exceeding stakeholder expectations, and delivering outstanding project outcomes. Your contributions will drive our company's growth by optimizing resources, mitigating risks, and boosting profitability. Effective communication, creative problem-solving, and a commitment to enhancing our PMO's operations are key to thriving in our dynamic, growth-oriented environment. Key Responsibilities - Maintain high billable utilization and achieve significant profitability across all projects, demonstrating efficient project management and financial acumen. - Ensure over 90% of projects are completed on-time and within budget through strong project control and effective risk management strategies. - Oversee and coordinate multiple enterprise software projects, managing each project's unique complexities to ensure successful outcomes. - Drive project success through meticulous planning and status reporting, adhering to PMO playbook standards. - Utilize project management tools according to PMO playbook standards to enhance project efficiency. Key Qualities - Capability to guide and influence stakeholders and team members to achieve company goals. - Proficiency in utilizing data and analytics to make informed decisions and drive business strategies. - Detail-oriented and organized, this individual prioritizes effectively, excels at time management, and anticipates well in decision making. Skills - Experience in project management. - Experience in budget management. - Experience in resource allocation.

United States
Job Closed
Epicor logo

Consulting Services Project Manager

Epicor

We’re the essential partner to the world’s most essential businesses.

Project Manager95 days ago
OtherRemoteTeam 1,001-5,000Since 1972H1B Sponsor

• Support project and client engagement activities from inception to installation, preparing and executing deliverables such as Project Plans, Change Requests, and Project Lists • Provide assistance in managing project schedules, resources, budgets, and scope, ensuring alignment with approved requirements • Track the status of deliverables, outstanding issues, and decisions related to Project Change Requests • Participate in weekly customer status calls and respond to client requests and questions in a timely manner • Interact with and assist members of cross-functional teams to support project execution • Contribute to ad hoc projects and short-term assignments as needed

United States
$94K - $151K / year
Job Closed