Job Closed
This listing is no longer active.
SharkNInja is a global leader in the housewares and small appliances industry, providing innovative vacuum cleaners via the company’s Shark brand and serving
DTC Fulfillment Analyst
Location
United States
Posted
97 days ago
Salary
$66.3K - $81.1K / year
Seniority
Mid Level
Job Description
DTC Fulfillment Analyst
SharkNinja
• Monitor daily DTC shipment activity and tracking status to ensure on-time delivery performance. • Identify at-risk, delayed, or stalled shipments and take proactive action to resolve issues. • Track and report Order-to-Porch lead time performance against service level targets. • Present ideas for Order-to-Porch lead time improvements for alignment and implementation. • Act as a primary point of contact for parcel carriers regarding delivery delays, exceptions, and service failures. • Drive carrier accountability through root-cause analysis, follow-ups, and corrective action requests. • Escalate recurring issues and support carrier performance reviews with data and insights. • Investigate delivery exceptions including pickup and in-transit delays, misroutes, failed delivery attempts, and lost or damaged shipments. • Coordinate resolutions with carriers, fulfillment centers, and customer service teams. • Ensure timely and accurate updates are communicated to internal stakeholders. • Partner with Customer Experience teams to minimize consumer impact from delivery delays. • Support post-purchase experience by ensuring shipment issues are resolved quickly and accurately. • Identify trends that negatively impact consumer satisfaction and recommend process improvements. • Maintain dashboards and reports related to shipment status, delivery performance, and carrier KPIs. • Analyze trends to identify opportunities to improve speed, reliability, and cost. • Support continuous improvement initiatives focused on reducing delivery delays and exceptions.
Job Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience)
- 1–3 years of experience in logistics, transportation, fulfillment, or e-commerce operations
- Experience working with parcel carriers and shipment tracking systems
- Strong analytical skills and comfort working with large data sets
- High attention to detail and strong follow-through.
Benefits
- medical insurance
- dental insurance
- vision insurance
- flexible spending accounts
- health savings accounts (HSA) with company contribution
- 401(k) retirement plan with matching
- employee stock purchase program
- life insurance
- AD&D
- short-term disability insurance
- long-term disability insurance
- generous paid time off
- company holidays
- parental leave
- identity theft protection
- pet insurance
- pre-paid legal insurance
- back-up child and eldercare days
- product discounts
- referral bonus program
- and more.
Related Guides
Related Categories
Related Job Pages
More Analyst Jobs
• Validate requirements in collaboration with product owners. • Analyze source code and data structures. • Translate business needs into domain models. • Support engineering teams during implementation.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Thanks to our rapid growth, we're excited to offer a fantastic career opportunity within our Loan Administration Department! This dynamic team is at the heart of managing our loan portfolio, taking care of everything from customer service and payment processing to calculating loan amortization schedules, amending current loans, determining early payoffs, and overseeing post-closing collateral and insurance management, among many other critical tasks. This specialized role is an incredible chance to expand your knowledge and hone valuable skills, as you'll receive comprehensive cross-training across all three functions: Loan Administration, Portfolio, and FP&A. - Gain a comprehensive understanding of the entire loan onboarding, origination, and processing lifecycle as it relates to our Loan Administration software. - Perform daily audits on all loan records to ensure accuracy and compliance. - Contribute to the creation of innovative auditing techniques that enhance the integrity of data management flowing through our Portfolio. - Assist with and execute all tasks related to Loan Administration. - Prepare Delinquency Reports, Overall Loan Status reports, and Terminal IRR reports with attention to detail. - Collaborate closely with the Asset Resolution Department to provide all necessary data efficiently. - Prioritize and support the transition to our Loan Administration Software. - Conduct regular reviews and analyses of underwriting expectations post-funding: categorize exception distributions, provide rationale, and issue monthly executive-level exception reports to ensure adherence to underwriting policies and procedures. - Engage in additional projects and responsibilities as assigned. Qualifications - A Bachelor’s degree or its equivalent in fields such as Accounting, Finance, Mathematics, Business Administration, Economics, Data Modeling Sciences, or similar disciplines. - At least 3 years of growing experience in financial analysis and modeling, particularly leveraging data analysis in the financial lending or mortgage sector. - Strong understanding of general business principles, along with a solid grasp of accounting, quantitative analysis, and finance. - Experience in banking is highly desirable. - Ownership of a laptop or desktop is necessary, as the company does not provide equipment. Requirements - Proficiency in advanced Excel functions, including VLOOKUP, XLOOKUP, IF/AND/OR, and other data analysis formulas. - Hands-on experience using Power BI. - Skilled in creating dynamic dashboards in Excel. Benefits - This is a full-time opportunity. - Enjoy paid time off! - USD salary ranging from $1,000 to $1,300. - Work from the comfort of your home, 100% remote.
Senior Analyst, Private Research
OctusOctus delivers proprietary data and actionable insights, unlocking truths to accelerate your critical decisions.
Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/ Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. Role We are seeking an experienced Credit Analyst to cover U.S. leveraged loan situations across the credit lifecycle. This role sits within a team of sixteen analysts covering both performing and distressed credits and will contribute directly to the team’s research coverage. We are particularly interested in candidates with experience covering primary and performing credits or distressed debt and restructuring situations. The analyst will be responsible for publishing high-quality credit research reports with actionable investment ideas, focusing on fundamental credit analysis, relative value analysis, liability management, and valuation. The role offers the opportunity to collaborate closely with our legal and cross-functional research teams to produce differentiated, cross-disciplinary analysis for our subscribers, which include leading institutional asset managers, hedge funds, investment banks, trading desks, and financial and legal advisors. This position also involves regular client interaction, including discussing research insights and market developments with subscribers. What we offer: - Senior role with a team of experienced, passionate analysts who you will work alongside, to develop best-in-class, in depth credit analysis that will be published to the leveraged finance market, including institutional investors, law firms and investment banks - Generous benefits packages - Flexible remote work opportunity - Fast growth environment with progression opportunities Responsibilities - Ensure coverage of a portfolio of US performing leveraged loan borrowers across different stages of lifecycle and lead primary analysis work - Conduct fundamental credit analysis, relative value analysis and build forward looking valuation models with an aim of producing actionable credit ideas for our subscribers - As a senior member of the team, you will also be expected to generate coverage ideas and to maintain an active dialogue with industry contacts. You will get direct exposure to the buy side, sell side and various advisors on a daily basis - Get involved in training and mentoring other junior analysts in the team - Follow industry trends in the broader market to help guide coverage - Support and collaborate with our top-tier legal analysts highlight Octus’s value add in topical credit situations Requirements - Minimum of 5+ years of credit research experience from buy side, sell side, or rating agency, with significant time spent in either a client-facing or decision-making role - Experience should include leading coverage and monitoring of credits and sectors and experience with primary market/new issues and legal documentation and/or identifying distressed debt opportunities, building cash flow projections, recovery estimates, and experience with restructuring proceedings and legal documentation - Experience in building and maintaining financial and valuation models - Possess very strong technical and analytical skills as well as excellent written and oral communication abilities At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth. The salary range estimate for this position is $150,000 - $170,000 The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors. This position is eligible for an annual year-end performance bonus. Equal Employment Opportunity Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
IT Service Desk Analyst
Peak SupportExceptional customer service and business process outsourcing for high-growth companies
• Manage tasks within the Microsoft 365 Admin Center and Azure AD, including user account creation, modification, and deactivation; group management; security configurations; and access control. • Provide technical support and troubleshooting for end-user hardware and software issues, including laptops and peripheral devices. • Respond promptly to user inquiries, diagnose and resolve technical issues efficiently, and escalate complex problems to the appropriate teams when necessary. • Process user onboarding and offboarding, ensuring proper account provisioning, access management, and equipment support. • Provide end-to-end support during high-priority incidents or outages to ensure timely resolution and minimal business disruption. • Deliver immediate technical assistance for VIPs or executive users when required. • Assist users with software installations, updates, and configuration settings, ensuring compatibility and compliance with organizational policies. • Collaborate with cross-functional teams to implement and maintain IT infrastructure, including network connectivity, email systems, and security measures. • Perform routine system maintenance, including monitoring system performance, applying security patches, and coordinating software updates. • Assist in responding to security incidents and vulnerability management tasks to ensure risks are promptly mitigated and reported to the appropriate teams. • Create and maintain accurate documentation of IT procedures, user guides, and knowledge base articles to support self-service resources. • Liaise with external vendors and service providers to coordinate support and troubleshoot issues when necessary. • Handle ad hoc tasks, projects, and assignments as directed by IT Operations management.




