This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is integral to the success of our marketing initiatives as it focuses on the optimization of operational processes that drive efficiency and support growth. The Marketing Operations Program Manager will oversee cross-functional projects ensuring they are executed seamlessly. By managing stakeholder partnerships across marketing and sales, this position will help enhance the overall effectiveness of campaigns and data management. You will be instrumental in implementing innovative solutions, including AI, which will reshape how the marketing team operates. This is a fantastic opportunity to contribute to the evolving landscape of marketing at a critical time. - Create and lead programs that leverage AI in marketing and sales development. - Own end-to-end program delivery for marketing operations initiatives. - Serve as the process owner for campaign execution workflows. - Scope campaign requirements and assess complexity for timely execution. - Consult on best practices in marketing automation platforms. - Manage prospect data programs to ensure a healthy marketing database. - Drive sales contact data completeness and accuracy for target accounts. - Lead initiatives to overcome operational challenges through scalable processes. - Coordinate with engineering teams to translate operational needs into functional requirements. - Summarize feedback and identify issues during program execution. - Enhance marketing operations through process innovation and automation. Qualifications - 6+ years in B2B marketing operations or campaign management. - Experience with marketing automation platforms and CRM systems. - 3+ years in program management of marketing and sales initiatives. - Proven experience building AI agents for operational efficiency. - Analytical skills using queries and dashboards for reporting. - Excellent communication skills across diverse stakeholder groups. Benefits - Remote work flexibility. - Collaboration with a global team. - Opportunities for continuous learning and professional development. - Involvement in innovative projects using cutting-edge technologies. - Competitive salary and performance bonuses. - Comprehensive health and wellness benefits.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Growth Systems & Automation Specialist to audit, optimize, and evolve our marketing and sales automation engines across our tool-stack, including ActiveCampaign, Outreach, and Salesforce. This is not a campaign execution role. This is a systems ownership role. - Analyze our existing marketing and sales automation stack, identify friction points, redesign lifecycle flows, and implement scalable improvements across acquisition, activation, conversion, and retention. - Work closely with Marketing, Sales, Customer Success, and Product to create a coherent, data-driven GTM infrastructure. Key Responsibilities - Audit & Architecture: - Conduct a full audit of ActiveCampaign, Outreach, and Salesforce workflows. - Map lifecycle stages across Marketing, PLG, and Sales. - Identify automation gaps, redundancy, and inefficiencies. - Automation & Lifecycle Optimization: - Optimize nurture sequences across lifecycle stages. - Improve trial onboarding and activation flows. - Align PLG signals with Sales triggers. - Implement lead scoring and routing improvements. - Data & Insight Generation: - Evolve GTM performance dashboards and KPIs. - Analyze funnel conversion rates and leakage points. - Translate behavioral data into actionable improvement plans. - Establish feedback loops between Product and GTM. - Continuous Improvement: - Propose and lead GTM optimization. - Improve cross-tool integration and data hygiene. - Partner with Revenue Operations to ensure CRM integrity. - Document scalable processes. Qualifications - 4–7+ years in B2B SaaS growth, marketing ops, or GTM engineering. - Strong experience with PLG motion (trial conversion, lifecycle automation). - Deep familiarity with Salesforce and marketing automation platforms. - Experience integrating sales engagement tools (e.g., Outreach). - Strong analytical and data modeling capability. Personal Attributes - Structured Systems thinker with an execution-focused mindset. - Data-driven and hypothesis-oriented. - Comfortable challenging existing workflows. - Able to operate independently in a remote environment. - Strong written and verbal communication skills in English. Benefits - High-impact role tied directly to revenue performance + Executive-level visibility. - Opportunity to architect the GTM backbone of a growing SaaS platform. - Remote-first culture with global exposure.

About ServiceCentral ServiceCentral builds software for the device repair and reverse logistics industry — point-of-sale, enterprise service management, and repair network tools used by 500+ customers across 100+ countries. Customers include national insurance carriers, OEM-authorised service providers, and franchise repair networks. We are launching a modular platform in 2026 and need an operationally strong commercial hire to run the marketing and pipeline infrastructure that turns product launches into revenue. This is not a quota-carrying sales role — it is the commercial engine that enables the sales team to perform. The Role As our Sales & Marketing AI Operations hire, you will own the systems, workflows, and content infrastructure that connect marketing output to pipeline performance. You will work directly with the CCO and sit at the intersection of Salesforce operations, AI-powered marketing automation, and product marketing — managing everything from deal stage accuracy to module launch go-to-market. This role is built for someone who runs fast, operates independently, and uses AI tools as a core part of how they work — not as an occasional shortcut. What You'll Own Pipeline & Revenue Operations - Own Salesforce pipeline management — data hygiene, deal stage accuracy, reporting, and forecast inputs for the CCO - Track and report on marketing attribution, lead conversion rates, and campaign ROI - Manage vendor relationships and contracts for marketing tools and AI agent platforms AI-Powered Marketing - Build and maintain AI-powered marketing workflows covering content generation, competitive monitoring, and campaign automation - Manage outbound campaign execution across email, LinkedIn, and partner channels Product Marketing - Own product marketing for the modular platform — develop positioning, messaging, and collateral for each module launch - Produce and maintain product marketing content — help articles, onboarding guides, and release communications - Support module launch go-to-market — coordinate messaging, sales enablement materials, and launch timelines with product and sales Competitive Intelligence - Maintain competitive intelligence — monitor competitor positioning, pricing changes, and product announcements Other - Perform other reasonable activities as required by management What You'll Bring Must Have - Daily working use of AI tools for content creation, research, and workflow automation — this is a core job function, not a nice-to-have - 3+ years in marketing operations, revenue operations, or growth marketing in a B2B SaaS environment - Salesforce administration experience — pipeline management, reporting, and data hygiene - Demonstrated ability to operate autonomously across multiple workstreams without close supervision Preferred - Experience in device repair, reverse logistics, recommerce, or adjacent industries - Familiarity with AI marketing agent or automation platforms (Make, n8n, Clay, or equivalent) - Product marketing experience for technical or platform products - Experience with WordPress and Google Analytics 4 Benefits & Perks - Competitive base salary - Bonus eligibility - Health benefits and 401(k) - Unlimited flexible time off ServiceCentral is an equal opportunity employer committed to building a diverse, high-performing team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is integral to the success of our marketing initiatives as it focuses on the optimization of operational processes that drive efficiency and support growth. The Marketing Operations Program Manager will oversee cross-functional projects ensuring they are executed seamlessly. By managing stakeholder partnerships across marketing and sales, this position will help enhance the overall effectiveness of campaigns and data management. You will be instrumental in implementing innovative solutions, including AI, which will reshape how the marketing team operates. This is a fantastic opportunity to contribute to the evolving landscape of marketing at a critical time. - Create and lead programs that leverage AI in marketing and sales development. - Own end-to-end program delivery for marketing operations initiatives. - Serve as the process owner for campaign execution workflows. - Scope campaign requirements and assess complexity for timely execution. - Consult on best practices in marketing automation platforms. - Manage prospect data programs to ensure a healthy marketing database. - Drive sales contact data completeness and accuracy for target accounts. - Lead initiatives to overcome operational challenges through scalable processes. - Coordinate with engineering teams to translate operational needs into functional requirements. - Summarize feedback and identify issues during program execution. - Enhance marketing operations through process innovation and automation. Qualifications - 6+ years in B2B marketing operations or campaign management. - Experience with marketing automation platforms and CRM systems. - 3+ years in program management of marketing and sales initiatives. - Proven experience building AI agents for operational efficiency. - Analytical skills using queries and dashboards for reporting. - Excellent communication skills across diverse stakeholder groups. Benefits - Remote work flexibility. - Collaboration with a global team. - Opportunities for continuous learning and professional development. - Involvement in innovative projects using cutting-edge technologies. - Competitive salary and performance bonuses. - Comprehensive health and wellness benefits.