• Direct all testing and training program operations ensuring achievement of contractual objectives, initiatives, and compliance with regulatory, contractual, and performance standards • Provide leadership and management of contract deliverables and ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) • Oversee annual contract budgets and monitor financial performance against targets • Manage and oversee the development and maintenance of all contract required plans and documentation including operational policies, procedures, and workflows • Coordinate with the CPUC Contract Manager and DDTP Oversight Contractor (PPCA) on program requirements • Report on progress, issues, and areas for improvement to CPUC Contract Manager and DDTP Oversight Contractor (PPCA)

• Lead cross-functional execution for key initiatives, ensuring clarity of scope, ownership, and sequencing across Product, Engineering, Finance, and Data Science • Run the program rhythm, including steering reviews, retrospectives, and milestone tracking to keep leadership aligned and issues visible early • Define program success metrics and use data to drive accountability and continuous improvement across multiple workstreams • Develop business and product recommendations and build analytical frameworks to optimize strategic decisions and measure business impact • Drive end-to-end initiatives and coordinate with cross-functional teams to establish scalable processes that support business growth • Contribute to the long-term strategy and vision for ZRAM

• In partnership with the MIC Deputy of Transformative Organizing and other key stakeholders, refine and implement a strategic program, including key investments and partnerships, that leverage the outcomes and learnings from the pilot phase, and build collective systems and practices supported by networked infrastructure. • Define and prioritize program goals and outcomes into actionable work plans to meet the overall objectives of the strategic plan • Cultivate Communities of Practice (politicized healers, movement operations practitioners, power-building change makers), to understand and assess the healing, sustainability, and culture needs of the movement workforce, supported by research • Convene a wide range of stakeholders to engage in collaborative ideation and shared analysis and approach for defining collective movement standards/principles for fair labor standards, democratic governance, and other elements of durable and transformative power-building organizations • Landscape and assess the state of social-emotional training curriculum and offerings, and develop key interventions to meet the needs of power-building leaders, members, and movement support practitioners • Cultivate networks and deepen relationships with practitioners, subject-matter experts, researchers, and capacity-builders • Oversee all action research for testing HSC practices, collect data, and facilitate gatherings for sense-making • Work in close collaboration with other MIC leadership to ensure alignment, cross-fertilization, and shared programming across all program strategies • In collaboration with the Learning and Impact Director, support knowledge capture and dissemination related to HSC • We envision that as we move beyond the startup phase, the responsibilities for this position will shift to address other growing and strategic needs of Healing, Sustainability, and Culture in the power-building field.

• Collaborate closely with the Aviation Market Director and dedicated aviation staff nationally to deliver goals. • Lead the business growth of key aviation planning and design (horizontal and vertical) services by developing a pipeline of new and existing business/contract opportunities throughout the US. • Drive partnerships with other consultants in the aviation industry to win and perform projects. • Guide growth of the practice based on emerging trends, technologies, policies, and available funding sources that build on our existing reputation and relationships. • Maintain a thought-leader/Subject Matter Expert profile in the industry by providing industry leading customer service to existing and potential clients. • Guide the appropriate level of collaboration between Project Managers and the cross-functional technical (discipline) teams. • Manage, monitor, and forecast metrics including Backlog, Profit and Loss, Sales, Net Revenue, Utilization, Continuing Education, and Non-Billable Travel and Expenses for the Practice. • Lead and support where appropriate all shortlist presentations for prospective clients and participate in contract negotiations with clients. • Provide quality reviews of project documentation including work plans thru final deliverables.