This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced and strategic Product Manager to define, develop, and execute the roadmap for our next-generation healthcare software products. This role requires an expert understanding of the healthcare technology landscape, regulatory environment, and the application of cutting-edge AI to solve complex patient and provider challenges. You will act as the critical link between clinical needs, technical feasibility, and business value, driving significant innovation and measurable impact across our product portfolio. - Strategic KPI Alignment: Define, track, and manage product KPIs (Key Performance Indicators) and ensure all product priorities, roadmaps, and requirements are directly aligned with measurable business outcomes and performance targets that align with organizational goals. - Product Discovery & Ideation: Initiate and lead rigorous product discovery efforts, including market research, clinical interviews, and data analysis to identify and validate new product ideation and opportunities, especially those leveraging AI/ML solutions. Work with product marketing to validate assumptions. - Design & Workflow Assurance: Work directly with UI/UX Design to assure modern, intuitive, and accessible workflow designs that optimize the clinical user experience and adhere to relevant healthcare standards (e.g., A11y). - Requirements Documentation: Author detailed and comprehensive requirements documents, including epics and high-quality user stories, ensuring they account for complex clinical edge cases, interoperability standards (like FHIR), and regulatory compliance (e.g., HIPAA). - Engineering Scoping & Partnership: Act as the primary interface with Engineering leads to drive technical discovery, clarify system limitations, and define product scope. Work with engineering to scope, prioritize, and reliably t-shirt size features for accurate roadmap planning. - Release Management: Own the end-to-end development lifecycle, managing release calendars, ensuring proper defect prioritization based on clinical risk, and authoring/disseminating clear release notes to all stakeholders. - Sales & Prospect Support: Work with Solution Engineering and Sales to understand, validate, and solve for complex prospect cases and customer needs, ensuring the product can address high-value market scenarios. - Mentorship & Coaching: Actively mentor other product managers on healthcare technology best practices and product strategy. May have a direct reporting relationship with one junior Product Manager. - Cross-Functional Alignment: Drive alignment across multiple clinical, technical, and departmental teams to ensure product success and resolve strategic conflicts or competing priorities. - Time Management: Accurately track time weekly for project accounting and resource planning purposes, reporting on capacity and consumption across initiatives. - Advocacy & Thought Leadership: Represent the company as a product expert in sales demos, industry trade shows, and customer meetings, evangelizing the product's value proposition to internal and external executive audiences. - Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time. Qualifications - 2+ years of product manager experience. - Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira for backlog management, Slack for real-time team coordination, and tools like Miro or Figma for collaborative solution design. - Exceptional Communication: Possesses exceptional written and verbal communication skills. Maintains a transparent communication style and promotes trust and empowerment through open access of information. - Ownership and Initiative: Demonstrates strong initiative and sense of ownership over assigned responsibilities. - Strategic Planning: Tracks KPIs for a product line, shaping the strategy and creating a compelling product future. - Evidence-Based Approach: Maintains an evidence-based mentality, prioritizing data and science over seniority or dogma in decision-making. - Tool Proficiency: Knowledge and experience using project management and design collaboration tools, including JIRA, SLACK, FIGMA, and other relevant AI/ML or documentation platforms. - Prioritization & Time Management: Possesses strong time management skills and the ability to prioritize positive impact items over busy work. - Ambiguity & Conflict Resolution: Thrives in ambiguous situations, brings clarity to complex, multi-stakeholder problems, and defines a clear path forward. Manages competing priorities to keep the product on track. - Strategic Delivery: Manages the development lifecycle for multiple products. Proactively resolves cross-functional blockers. Champions a "no scope creep" culture and manages dependencies impacting delivery timelines. - Strong time management skills. - Good communication skills along with the ability to effectively collaborate with cross-functional teams. - High School Diploma required. Requirements - Bachelor's Degree in Health Sciences, Computer Science, or a related technical field is a bonus. - Pragmatic Product Development Certification or similar accredited Product Management certification. - Preference to AI software development experience. Benefits - Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.) - Travel requirements: Up to 10% travel. - Physical requirements: Must be able to sit for long periods, as well as handle long periods of screen time. - Technology requirements: Reliable, high-speed internet. - Eligible for sponsorship: No. - The salary range for this role is $90,000-$105,000 USD annually. - The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages, and benefits. - This job doesn't have an expiration date and will remain open until a qualified candidate is hired. - We are not accepting agency submissions for this role.

• Identify the highest-impact improvements across our API endpoints, schemas, data models, and webhook capabilities. • Partner with our product specialist to evolve our documentation, integration guides, onboarding tutorials, and code examples. • Own the end-to-end onboarding journey for fleets and platform customers. • Spend real time with customers — brokers, TMSs, fintechs, fleets — understanding their operational workflows and where data does and doesn't deliver value today.

• Ensure the product vision and individual initiatives directly support broader company objectives and long-term growth. • Develop, maintain, and communicate a transparent product roadmap that balances customer requests, technical debt, and innovative new features. • Evaluate competing initiatives based on business impact and user value to decide what gets built and, crucially, when. • Translate complex user problems into clear, actionable product requirements, specs, and PRDs. • Lead all Scrum ceremonies, including sprint planning, reviews, and daily stand-ups, to keep the engine moving. • Work side-by-side with Engineering and UX/Design to refine solutions, remove blockers, and ensure high-quality output. • Plan and coordinate product launches, ensuring all technical and operational dependencies are met. • Act as the "connective tissue" between Engineering, Design, Marketing, and other Product teams. • Keep leadership and stakeholders informed through regular updates on progress, key metrics, and strategic shifts. • Navigate the needs of various internal departments while maintaining a clear and focused product direction. • Partner with Marketing on positioning and messaging to ensure new features resonate with the target audience. • Gather post-launch feedback and iterate on the product to ensure we are constantly solving for the "manual tasks and risky errors" our clients face. • Collaborate with Customer Support to prepare documentation, demos, and release notes that empower our users.

• Own and articulate a clear product vision and strategy for payments, aligned with company objectives and growth plans. • Take a holistic view of the end-to-end payments experience, ensuring customer, operational, and platform considerations are tightly integrated. • Define and evolve the payments roadmap, balancing customer needs, regulatory requirements, operational scalability, and commercial outcomes. • Stay current on industry trends, emerging payment methods, and competitive offerings to inform strategy and prioritization. • Identify opportunities for cross-product alignment, standardization, and platform unification across the broader product portfolio. • Lead payments products through the full product development lifecycle, from discovery and ideation through launch and continuous improvement. • Partner closely with engineering and design to translate customer problems into well-defined requirements, epics, and user stories. • Prioritize the product backlog based on customer impact, business value, and technical feasibility. • Drive high-quality execution across multiple workstreams while maintaining a strong bias toward action. • Serve as the subject-matter expert for payments, including payment gateways, processors, payment facilitators, settlement, and funding flows. • Own integrations and relationships with major processors and partners (e.g., Adyen, Fiserv, Global Payments). • Ensure products are built with a strong understanding of payments operations, risk, compliance, and scalability. • Help shape the future of our payments infrastructure to support global growth. • Be the expert on the customer: deeply understand who is using our payments products, what problems they are trying to solve, and how success is measured. • Conduct market research, customer interviews, and data analysis to identify opportunities and validate solutions. • Design hypotheses and experiments to test assumptions and drive learning. • Define and track key performance indicators (KPIs) to measure product success across adoption, revenue, reliability, and customer outcomes. • Use product analytics, customer feedback, and operational data to inform prioritization and identify areas for improvement. • Present product strategy, progress, and performance to senior leadership and executive stakeholders. • Lead and influence cross-functional teams across engineering, design, sales, marketing, professional services, and customer success. • Act as the primary point of contact for payments products, aligning internal teams and external partners around shared goals. • Facilitate agile ceremonies and ensure teams are focused on delivering the highest-impact outcomes. • Partner with go-to-market teams to define value propositions, pricing inputs, and launch strategies for payments capabilities. • Create internal and customer-facing documentation, training materials, and presentations to support successful launches. • Drive adoption and ongoing success of payments products post-launch. • Foster a high-performance, collaborative culture focused on customer value and continuous improvement. • Mentor and influence other product managers, helping elevate the craft of product management across the organization. • Operate effectively in a complex environment, making timely decisions while managing tradeoffs.