• Lead the development of creative concepts for campaigns and communication projects, translating marketing strategies into relevant, consistent visual solutions aligned with the brand. • Actively participate in building and evolving the brand's visual narratives, ensuring coherence and impact across different touchpoints. • Create and adapt assets for institutional and promotional campaigns, developing materials for digital and offline environments with a high standard of quality. • Support product launches and strategic company initiatives with visual solutions that reinforce positioning and business objectives. • Work collaboratively with marketing, product, content and growth teams, contributing to institutional materials and strategic presentations. • Propose and implement creative solutions for various communication challenges, always aligned with the brand strategy. • Support the development of more junior designers by sharing best practices, references and creative resources. • Contribute actively to the evolution of the team's creative culture and to the continuous improvement of the quality standards of deliverables.

• Own end-to-end AI delivery projects, including discovery, requirements gathering, solution design, build, deployment, QA, and post-launch optimization • Manage multiple concurrent customer implementations, balancing timelines, priorities, and stakeholder expectations • Partner cross-functionally to define scope, track milestones, mitigate risks, and ensure successful execution • Translate customer business objectives into scalable conversational AI solutions across sales, retention, collections, and customer service use cases • Drive alignment with customer stakeholders through regular working sessions, solution reviews, and executive-ready presentations • Lead model maintenance and performance tuning efforts to ensure ongoing quality and measurable impact • Deliver Cresta’s Opera Enablement Program to key stakeholders, empowering customers to independently design, build, and QA their own AI models • Design and develop virtual agent solutions using flow-based, prompt-based, and hybrid architectures • Contribute to internal best practices, documentation standards, and repeatable delivery frameworks

• Creation of design and engineering documentation for low-voltage system implementation in high end residences • Understand design software (ideally D Tools, CAD and or Revit) • Deep understanding of signal flow, networks, lighting/shading systems, and control systems • Understand the built environment and phases of construction projects

• Assist in the creation of digital, blended, and instructor‑led learning materials. • Support development of microlearning, videos, simulations, and other engaging learning assets using tools such as Articulate Rise and basic video‑editing software. • Ensure learning content is accessible, inclusive, and learner‑centered. • Contribute ideas and fresh perspectives to improve learner engagement and experience. • Maintain and upload learning content in the Learning Management System (LMS) and/or Learning Experience Platform (LXP). • Support basic reporting and analytics to measure learner engagement and program effectiveness (e.g., attendance, completion rates, survey results). • Assist with testing and piloting emerging learning tools and technologies, including AI‑enabled solutions. • Support the planning, organization, and delivery of learning programs, including scheduling, logistics, and materials. • Track project milestones, deliverables, and timelines. • Coordinate with internal stakeholders, facilitators, and vendors as needed. • Assist with program documentation, communications, and follow‑up activities. • Collect and organize feedback from learners and program stakeholders. • Assist with compiling summaries or visuals for program reviews. • Bring a learner‑centric perspective to identify opportunities for continuous improvement.