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Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Application Support Engineer – .NET, Kentico
Location
Illinois
Posted
97 days ago
Salary
$110K - $130K / year
Seniority
Senior
Job Description
Application Support Engineer – .NET, Kentico
Alight Solutions
• Serve as the primary technical point of contact for the Sales & Service Center (SSC) regarding .COM portal issues and functionality questions • Troubleshoot, diagnose, and resolve application incidents, performance issues, code-level defects, and platform-related problems across .NET, Kentico, and related components • Perform root cause analysis (RCA) and implement fixes or workarounds to restore service quickly • Investigate and resolve content integration issues within the Kentico CMS environment • Support integrations with downstream systems, including CRM tools (preferably Microsoft Dynamics CRM), APIs, and shared services
Job Requirements
- 3-5 years of experience in .NET and web technologies
- At least 5 years in ASP.NET/C# application development or support
- Knowledge of HTML, XML, CSS, and client‑side scripting frameworks
- Hands-on experience with Visual Studio, Azure DevOps, IIS, and related toolchains
- Expertise in ASP.NET MVC (4.0+), jQuery, Knockout.js, and modern web development principles
- Deep understanding of object-oriented design / architecture
- Technical capability in: Entity Framework, LINQ SQL Server (schema design, stored procedures, performance tuning)
- Experience supporting or integrating with CMS platforms, preferably Kentico
- Familiarity with SOAP/XML Web Services, REST APIs, and JSON
- Experience in integrating web applications with CRM tools, preferably Microsoft Dynamics CRM
- Ability to work effectively in a team-oriented, collaborative environment
- Experience mentoring junior team members and providing technical guidance
- 3+ years in IT Application Support, preferably within a customer service–focused environment
Benefits
- Health coverage options
- Wellbeing and support programs
- Retirement
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Continuing education and training
- Voluntary benefit options
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