Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You’ll Love This Role Reporting to the Head of Sales Development and working with the go-to-market organization, the Manager, Sales Development is responsible for working alongside and developing great people as they are booking new business meetings for Sales through proactive inbound and outbound strategic prospecting. As An Active Member Of Our Team, You Will… - Work closely with SDR Leadership to lead a team of exceptional sales development professionals as a direct, first-line manager - Develop actionable strategies to improve pipeline creation velocity and quality and ensure SDR Team members improve performance and abilities over time by providing continuous coaching and feedback in recurring weekly 1:1s to ensure their development - Manage and forecast quota attainment on a monthly, quarterly and yearly basis and develop your team’s outbound prospecting, qualification and pipeline creation skills - Use Salesforce, Outreach and Looker to analyze patterns, optimize team performance and adjust output/activity - Plan for hiring and onboarding new SDRs with SDR Leadership Team - Partner closely with our sales team, marketing and enablement teams to drive delivery against company goals. Demand Generation to provide feedback on AQLs and campaigns. Enablement and Demand Generation to develop effective messaging to convert inbound interest into qualified pipeline. Sales and other members of SDR Leadership to identify areas of improvement and opportunity management and qualification processes - Motivate team members through creative incentives If You’ve Got It - We Want It - Strong industry knowledge - A Demonstrated track record of pipeline generation results/previous experience selling complex software or SAAS solutions - Demonstrated ability & previous experience recruiting, training and managing others - Ability to maintain and foster relationships internally and externally - Expert knowledge with Salesforce, Outreach and other tools in the tech stack - Experience improving and innovating sales processes - Strong business and tech acumen - Highly motivated, driven and self-starting individual - Ability to work in a fast paced, team environment Salary Range ($xxx-xxx) The total compensation offered for this position includes a commission/incentive plan. The salary for this role is dependent on geographic location. The salary offered will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. #LI-TM1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

• Develop sales activity within assigned segments/channels by presenting solutions to existing and prospective clients through outbound prospecting. • Generate new business opportunities through proactive outreach including cold calling, email campaigns, and networking at trade shows. • Qualify prospects based on BANT criteria, ensuring they meet the target customer profile and schedule qualified appointments for Business Development Managers (BDMs). • Maintain comprehensive technical knowledge of Geotab’s offerings to accurately assess prospect requirements as a Subject Matter Expert (SME). • Work closely with Partner Account Managers (PAMs), Business Development Managers (BDMs), and Sales Managers to proactively manage the pipeline and gather essential customer intelligence.

• Work closely with SDR Leadership to lead a team of exceptional sales development professionals as a direct, first-line manager • Develop actionable strategies to improve pipeline creation velocity and quality and ensure SDR Team members improve performance and abilities over time by providing continuous coaching and feedback in recurring weekly 1:1s to ensure their development • Manage and forecast quota attainment on a monthly, quarterly and yearly basis and develop your team’s outbound prospecting, qualification and pipeline creation skills • Use Salesforce, Outreach and Looker to analyze patterns, optimize team performance and adjust output/activity • Plan for hiring and onboarding new SDRs with SDR Leadership Team • Partner closely with our sales team, marketing and enablement teams to drive delivery against company goals. Demand Generation to provide feedback on AQLs and campaigns. Enablement and Demand Generation to develop effective messaging to convert inbound interest into qualified pipeline. Sales and other members of SDR Leadership to identify areas of improvement and opportunity management and qualification processes • Motivate team members through creative incentives

Role Description The Customer Engagement Specialist (CES) is a front-line, outbound sales role responsible for initiating conversations with new prospects and existing customers to identify qualified sales opportunities. This role is focused exclusively on cold calling, relationship re-engagement, and lead qualification, serving as a critical pipeline engine for the sales organization. Customer Engagement Specialists do not close deals. Their primary objective is to uncover interest, qualify opportunities, and submit high-quality leads to Aesthetic Consultants and Executive Aesthetic Consultants for follow-up, demonstrations, and closure. Location: Although remote, applicant must reside in Denver, Colorado. About the Pay: $70-80K salary, however there is the potential to earn up to $100-$120K in total compensation. Position Impact: The Customer Engagement Specialist is the engine of the sales pipeline — driving new conversations, identifying qualified opportunities, and fueling growth across the region. This role requires persistence, energy, and professionalism to ensure every potential customer has an outstanding first impression of the brand. The CES role is for one who cold calls in the field performing outside sales turning over a qualified lead to sales in that area. Key Responsibilities - Conduct high-volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices. - Re-engage existing system owners to identify expansion, upgrade, or replacement through open house staffing opportunities. - Introduce the company's aesthetic technology portfolio at a high level and assess interest and timing. - Navigate gatekeepers and engage decision-makers professionally and confidently. - Qualify leads based on established criteria (practice type, decision-maker access, timing, budget, and intent). - Accurately document call outcomes and opportunity details in Salesforce or designated CRM. - Submit qualified leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes. - Ensure timely and clean handoff to maximize conversion rates and rep productivity. - Maintain consistent outbound activity levels aligned with performance expectations. - Track follow-up cadence and engagement history to ensure no opportunity is missed. - Collaborate with sales leadership to refine messaging, targeting, and qualification standards. Qualifications - Bachelor's degree (recommended, but not required), or equivalent professional experience in sales, marketing, or customer engagement. - 2–3 years of experience in a sales, inside sales, or call center role (medical device or technology sales preferred). - Strong communication and interpersonal skills with the ability to connect quickly and build rapport. - Self-motivated, goal-oriented, and resilient under pressure. - Excellent organization and time-management skills. Preferred - Experience with Salesforce CRM or similar platforms preferred. - Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods. Apply today!