About the Role Member Advocates (Intake Specialists) represent the first impression of NOCD and your role would be to provide an extraordinary customer experience while communicating the services we have to offer. As a member of the Intake team, you will be responsible for inside sales, as well as patient advocacy. The Member Advocate is responsible for selling tele-therapy services to consumers who contact us via phone, text, and email, and completing the intake process to confidently and accurately get them started on the road to treatment. Job duties include inside sales of tele-therapy services, appointment coordination, registering and scheduling of therapy appointments as well as post-sales support. No cold calling. This is a goal-oriented team environment at a fast-growing company where we are all united in providing a top-notch patient experience. Preferred Qualifications: - Empathy-driven relationship building skills - 1-3 years of inside sales or related experience - Extremely detail-focused and technologically savvy, capable of using multiple software programs at once - Ability to adapt in a fast-paced environment, common with start-ups and ever changing processes - Ability to thrive under moderate pressure in a sales environment Minimum Requirements: - Must be perceived by the patient to be caring, courteous, professional, competent, and able to communicate effectively and with empathy - Enhance the reputation of NOCD by creating a positive customer experience, including understanding and articulating the value of NOCD to the OCD community - Demonstrate consistent, excellent customer service with both internal and external customers - Demonstrate effective communication and interpersonal relation skills - High School Diploma or GED required; Bachelor's degree strongly preferred What We Offer - Challenging, and engaging startup environment with an outstanding, mission-driven team atmosphere - Part-time (20 hours/week) shift available: - - Off Tues/Wed schedule: - - Thursday–Monday: 10:00 AM – 2:00 PM CT If you're interested, we'd love to hear from you. Tell us why you'd be a good fit. A well written cover letter helps us understand who you are and what you want to be, and a resume tells the story of where you've been.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a fast-paced, transactional sales role focused on converting inbound phone, chat, and virtual inquiries into sales. You’ll help customers find the right DME and mobility products while providing expert product recommendations and follow-through. Success in this position requires a sales-first mindset, strong computer skills, and comfort navigating multiple systems during interactions. - Respond to inbound consumer inquiries via phone, chat, and video consultations - Identify customer needs and recommend appropriate product solutions - Close sales efficiently and effectively within a short sales cycle - Create and manage quotes, tasks, and follow-ups through order completion - Communicate shipping, delivery, warranty, and return policies - Collaborate with internal departments and manufacturers to ensure order accuracy and timeliness - Stay current on product offerings, policies, and sales best practices through ongoing training - Maintain compliance with company procedures and regulatory requirements - Provide compassionate, responsive service that supports customer independence Qualifications - Experience in the DME or mobility equipment space (scooters, wheelchairs, lift chairs) - Minimum 3 years of inbound consumer sales experience (ecommerce or retail preferred) - High sales velocity with a proven track record of: - High conversion rates - Effective cross-selling and upselling - Strong consultative sales approach - Strong verbal and written communication skills - Ability to multitask while navigating multiple systems during calls - Reliable, distraction-free home office with high-speed internet - Highly organized and capable of managing a high volume of leads and tasks - Dedicated to follow-through and delivering an excellent customer experience Requirements - Familiarity with CRMs, order management systems, or video-based selling tools - Assistive Technology Professional (ATP) training or certification Benefits - Competitive base + uncapped commission - Medical, dental, vision, 401(k), life, and disability benefits - Inclusive and mission-driven workplace - Opportunity to improve lives and empower independence every day

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Partner Growth Specialist plays a critical role in expanding our impact across the K–12 market by managing smaller, high-volume opportunities and driving growth across multiple product lines. This role is ideal for a proven inside sales professional who thrives on prospecting, upselling, and closing repeatable business with excellence and precision. The Partner Growth Specialist serves as both a relationship builder and revenue generator — responsible for identifying opportunities, creating a pipeline, and converting interest into action. Success in this role requires strong communication skills, disciplined pipeline management, and a data-driven approach to reaching and exceeding sales goals. What you'll do - Manage a large volume of smaller, high-velocity transactions across multiple product lines and customer segments. - Consistently achieve and exceed monthly and quarterly revenue targets through disciplined execution and proactive outreach. - Proactively prospect and engage new accounts through outbound calls, emails, and virtual meetings to build a strong, qualified pipeline. - Upsell and cross-sell additional solutions into existing accounts, identifying opportunities to expand partner impact and lifetime value. - Partner closely with National Partnerships Managers to hand off larger opportunities while maximizing smaller deal flow and coverage. - Maintain exceptional responsiveness and provide a consultative experience that builds partner trust and loyalty. - Maintain a clean, accurate, and up-to-date pipeline in Salesforce, ensuring every opportunity is properly qualified and tracked through each stage of the sales cycle. - Adhere to established pipeline coverage, activity, and conversion benchmarks to ensure forecast accuracy. - Use CRM data and analytics to evaluate performance, identify trends, and adjust strategies for improved outcomes. - Participate in weekly pipeline reviews and coaching sessions to reinforce best practices and continuously refine execution. - Collaborate with Marketing on lead generation and follow-up strategies to increase conversion from inbound and campaign-driven leads. - Partner with Success to ensure seamless handoffs and expansion processes for existing partners. - Share feedback and insights from the field to inform marketing campaigns, messaging, and product enhancements. - Represent the organization professionally during virtual events, webinars, and district-level meetings. Qualifications - Curiosity, empathy, and a passion for our mission and values. - 2–3+ years of successful inside sales experience in K-12 EdTech, publishing, or SaaS. - Proven track record of consistently meeting or exceeding quota in a transactional sales environment. - Strong prospecting and pipeline development skills. - Excellent communication and virtual presentation abilities. - High attention to detail and operational discipline with CRM usage (Salesforce or similar). - Salesforce experience preferred. Benefits - Competitive salary and benefits. - 401(k) with company match. - Generous time off options, including paid holidays and winter break. - Independence and autonomy. - A flexible, remote work environment.

This opportunity offers a flexible, remote path for individuals who want more control over their time and income. You’ll engage with people who are actively seeking guidance, helping them make informed choices through structured, supportive conversations. No sales background? No problem. Training and mentorship are built into the experience. What you can expect: - Fully remote work environment - Interested leads supplied - Step-by-step training - Fast commission payouts - Opportunities for advancement Primary responsibilities: - Speaking with clients via phone or virtual platforms - Learning about their financial priorities to suggest appropriate insurance and planning options - Assisting with applications and next steps - Maintaining accurate records - Continuing skill development through training This role operates on a commission-only basis as a 1099 independent contractor, with unlimited income potential. If flexibility and performance-based earnings appeal to you, we encourage you to apply today.