• Prospect large enterprise companies (Fortune 1000) as well as mid-market companies • Manage sales process from initial outreach to new client onboarding • Manage complex sales cycle and influence/persuade various levels of decision-making • Achieve assigned sales targets • Develop and maintain an excellent relationship with prospects and customers • Attend industry events

• Achieve and exceed sales targets as outlined by the Company. • Prepare and deliver persuasive presentations to both prospective and existing customers, showcasing MAPEI's value and solutions. • Build and nurture relationships with key purchasing decision-makers, ensuring exceptional customer satisfaction and retention. • Identify and recommend tailored solutions from MAPEI's portfolio to address customer business needs effectively. • Generate and maintain a robust pipeline of prospective customers using various sources, including industry directories, trade shows, online platforms, and market research. • Gather and provide market intelligence on customer preferences, competitive activity, and emerging trends, offering insights for product innovation and market strategy. • Represent the Company at industry trade shows, networking events, and customer meetings to promote MAPEI’s brand and solutions. • Maintain a safe workspace, adhering to all safety and quality standards. • Perform other duties as required.

• Own and exceed revenue targets by building and executing strategic sales plans for JAGGAER’s enterprise SaaS solutions • Drive transformational, 7-figure+ deals from initial engagement through successful close • Develop and execute a Strategic Account Plan for each assigned account • Engage and influence C-level executives, clearly articulating JAGGAER’s enterprise value proposition • Serve as a trusted advisor and thought leader to key stakeholders • Collaborate with Alliance Partners to strengthen solution positioning and accelerate growth • Craft and deliver compelling, executive-level proposals and presentations • Maintain accurate forecasting and pipeline management in Salesforce (SFDC)

• Educate families on their cord blood banking options, empowering them to make an informed decision. • Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions. • Remain current on all procedural activities and follow ups. • Remain current on all training and other administrative tasks. • Meet or exceed monthly, quarterly, and yearly sales and client service goals. • Adhere to all Consumer Sales processes and policies. • Review recorded calls with the manager to identify best practices and areas of opportunity. • Ensure quality standards are met per company Quality Policy. • Generate IRs to capture client and other relevant issues. • May be trained as a mentor/trainer. • Ensure client data, including personal, credit card and medical information is protected.