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A leading global medical device company committed to advancing healthcare through CooperVision and CooperSurgical.
Inside Sales Representative
Location
Arizona
Posted
115 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Representative
CooperCompanies
• Educate families on their cord blood banking options, empowering them to make an informed decision. • Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions. • Remain current on all procedural activities and follow ups. • Remain current on all training and other administrative tasks. • Meet or exceed monthly, quarterly, and yearly sales and client service goals. • Adhere to all Consumer Sales processes and policies. • Review recorded calls with the manager to identify best practices and areas of opportunity. • Ensure quality standards are met per company Quality Policy. • Generate IRs to capture client and other relevant issues. • May be trained as a mentor/trainer. • Ensure client data, including personal, credit card and medical information is protected.
Job Requirements
- 2+ years of previous inside sales or call center experience is a plus/preferred
- Bachelor’s degree or combination of equivalent experience above
Benefits
- medical coverage
- 401(k)
- parental leave
- fertility benefits
- paid time off for vacation, personal, sick and holidays
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