• Create innovative, thought provoking, and highly leveraged “must-have insights” content • Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act • Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward • Demonstrate thought leadership in establishing Insights positions across a team of analysts • Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda • Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights • Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions • Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings • Provide high quality and timely content peer review • Build credibility as an industry expert to represent Gartner insights, methodology and strategy • Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community • Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery • Be a mentor and a coach by supporting more junior team members • Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

• Act as the strategic technology partner to the Chief Supply Chain Officer, and the Global Supply Chain leadership team • Own the end-to-end systems architecture, platform selection, implementation, and continuous improvement of all systems that enable capital planning, supply planning, procurement, risk management, order management, logistics, fulfillment, and inventory optimization • Partner with the CSCO and Supply Chain leadership team to translate business strategy into a 3 year supply-chain digital roadmap that delivers measurable financial outcomes • Lead architecture discussions for all supply-chain-related systems (Advanced Planning Systems, S&OP/IBP, Supply Chain Risk, Fulfillment, Logistics, Transportation, Supplier Collaboration,... • Drive selection, configuration, and deployment of modern supply-chain planning and risk platforms (e.g., Kinaxis, Blue Yonder, Resilinc, Riskmethods, Everstream, etc.) • Ruthlessly automate manual "drudgery" across planning, procurement, logistics and fulfillment and supplier management (RPA, low-code, AI/ML-driven exception management, predictive analytics) • Deliver proven, quantified results in: – Improving service levels, inventory turns, COGS, supplier collaboration, risk-based decisions, planning cycle time, and key customer-facing metrics • Build and lead a high-performing team of architects, analysts, and engineers focused exclusively on supply chain outcomes • Manage a multi-million-dollar portfolio of projects and operational budget with clear ROI and payback metrics • Act as the bridge between Supply Chain and the broader CIO organization.

Role Description We are looking for a Mandarin-speaking Freight & Logistics Coordinator to manage end-to-end freight operations for a growing New Zealand-based logistics client. You will coordinate import sea and air shipments, liaise with shipping lines, customs brokers, and local transport providers, and provide proactive updates to customers. This role requires operational ownership, strong communication skills, and the ability to manage multiple shipments independently. - Manage end-to-end import shipments (approximately 30–40 containers per week), ensuring smooth coordination from vessel arrival through to final delivery. - Liaise with shipping lines and overseas agents to obtain Delivery Orders, retrieve invoices, and track vessel/container status. - Arrange cartage with local transport providers where required. - Coordinate with customs brokers to ensure timely clearance of goods. - Provide proactive shipment updates to customers regarding delivery schedules, delays, documentation requirements, and changes. - Manage export shipments where applicable, including container bookings and Shipping Instruction (SI) submissions. - Communicate effectively with the China office, NZ customers, freight agents, brokers, couriers, and transport suppliers. - Collect and verify required documentation including commercial invoices, packing lists, and bills of lading. - Ensure all shipment files are accurately processed prior to invoicing. - Maintain accurate and organised records within Expedient Software (or equivalent freight systems). - Resolve operational issues efficiently while maintaining high service standards. - Work independently within a small team structure, taking ownership of shipment coordination with minimal supervision. - Other roles specific duties as they arise. Qualifications - Bachelor’s Degree or Diploma in Logistics, Supply Chain Management, International Trade, Business Administration, or a related discipline. - Minimum 2–3 years’ experience in freight forwarding or logistics operations. - Must be fluent in Mandarin. - Strong written and verbal English communication skills. - Proven experience in sea freight (import and export) and air freight (import). - Practical experience with container tracking, Delivery Order retrieval, SI submissions, and cartage arrangements. - Sound understanding of INCOTERMS, particularly DAP and EXW. - Experience liaising directly with shipping lines, overseas agents, customs brokers, and transport providers. - Experience using CargoWise, Expedient, or similar freight/logistics management systems. - Strong attention to detail and high level of accuracy in documentation and data entry. - Ability to manage multiple shipments simultaneously and prioritise effectively under time pressure. - Self-motivated, proactive, and capable of managing end-to-end shipment processes autonomously. Benefits - Work from home - Mon - Fri: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time) - HMO with 1 free dependent and medical reimbursements - Government-mandated benefits - Work from home allowances - Opportunities to work with leading companies in Australia and beyond - Training programmes for career development - Engaging company outings, team activities and wellness sessions - Supportive, inclusive culture - Dedicated managers focused on your growth and success Company Description Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. - We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. - Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. - Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

• Own and continuously improve the global Demand SIOP process • Partner with Commercial, Product Management, Finance, and Supply Planning to develop a 24-month consensus demand plan • Influence stakeholders to align on realistic demand assumptions using data and scenario analysis • Drive transparency and confidence in the demand plan through clear analytics and facilitation • Develop and recommend a forward-looking demand plan integrating forecasts, Commercial input, portfolio strategy, and NPI inputs • Facilitate monthly SIOP Demand Reviews, guiding cross-functional discussion, surfacing risks and opportunities, and driving alignment on key assumptions • Once aligned, own the demand plan and its results, including new product launches and lifecycle transitions • Monitor forecast accuracy, bias, and forecast value add; translate results into improvement actions • Standardize demand planning processes and partner with Supply Chain and IT to enhance tools and data quality