• Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function • Manage, mentor, and grow a team of People Operations Analysts and Specialists • Establish a calm, execution-focused operating rhythm across People Ops • Develop success metrics and performance indicators to measure system efficacy and customer satisfaction • Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization • Personally configure workflows, roles, permissions, and business processes within Workday and connected systems • Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs • Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools) • Evaluate opportunities for infrastructure improvements, including buy vs. build decisions • Run RFPs, manage vendor relationships, and negotiate contracts • Continuously assess system performance and scalability • Drive thoughtful process optimization without over-engineering • Ensure all systems uphold data privacy regulations and global compliance requirements • Design and manage system security, roles, and permissions • Maintain high standards for employee data integrity and confidentiality • Partner closely on scalable People data architecture and analytics design • Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing • Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers • Collaborate closely with IT, Finance, Legal, and People team partners • Navigate changing priorities and ambiguous requirements with pragmatism and calm execution • Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes • Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees • Stand up 0→1 human processes for emerging programs and systems • Create clarity where ambiguity exists and convert it into usable operating models

• Own and evolve Risepoint Organizational & People development strategy • Lead a high-performing team; define roles and expectations • Scale and refine Leader and Manager development programs • Lead enterprise organizational development initiatives to strengthen leader effectiveness • Build a modern learning ecosystem that enables Risepoint employees to learn and grow

Role Description International Data Corporation (IDC) is seeking a dynamic People Enablement Specialist to be responsible for designing, executing, and optimizing programs that empower employees to thrive within the Product, Research & Data, and Delivery organization. This role reports to the Director, People Enablement and partners with business leaders, HR, and subject matter experts to drive capability building, leadership development, and adoption of new ways of working aligned to organizational strategy. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization. What You’ll Do - Collaborate with Product, Research & Data, and Delivery leaders to assess skill gaps and define learning priorities. - Develop and deliver enablement programs covering foundational professional skills, technical competencies, and leadership capabilities tailored to PRⅅ functions. - Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets. - Implement metrics and feedback mechanisms to measure program effectiveness and employee engagement. - Curate and maintain a knowledge base of best practices, learning resources, and self-service materials for PRⅅ employees. - Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.). - Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics. Qualifications - Bachelor’s degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience. - 5+ years in corporate training, L&D, or organizational effectiveness roles. - Excellent verbal and written communication skills, and comfort with executive-level reporting. - Experience supporting global learning initiatives that span across time zones. - Proven experience in people enablement, L&D, or organizational development within technical or product-driven environments. - Strong understanding of product management, research, data analytics, and delivery practices. - Demonstrated ability to apply principles of instructional design and adult learning theory to design, and to facilitate learning programs for diverse technical audiences. - Excellent stakeholder management, communication, and project management skills. - Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.). - Advanced knowledge of e-learning tools. - Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems. Benefits - Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy. - A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded. Company Description At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

• Configure, maintain, and support core People systems, including HRIS and related tools for onboarding, performance, learning, benefits, and compliance. • Support system upgrades, new feature releases, and incremental enhancements across the People tech stack. • Manage workflows, permissions, and system settings to align with evolving People processes. • Troubleshoot system issues, partner with vendors on resolution, and escalate complex items when needed. • Build and maintain automated workflows to streamline People processes such as onboarding, employee changes, approvals, and reporting. • Support the rollout and ongoing use of AI-enabled capabilities, including employee support tools, automated validations, and intelligent routing. • Identify opportunities to improve efficiency and data quality through automation and system optimization.Help document and follow standards for data privacy, security, and responsible use of AI. • Support integrations between HRIS, payroll, ATS, benefits, and finance systems in partnership with IT. • Monitor data accuracy and perform routine audits to ensure reliable downstream reporting. • Build and maintain dashboards and reports for People Operations and business stakeholders. • Assist with audit preparation and compliance-related reporting. • Partner with the People Team and cross-functional stakeholders to understand system needs and translate them into system configurations or enhancements. • Provide systems training, documentation, and support. • Support the applicant tracking system to ensure smooth data flow into downstream People systems. • Stay current on People technology and AI trends and recommend incremental improvements.