Risepoint

Role Description As the Senior Talent Attraction Operations Manager, you will design and lead the operating system behind great hiring, standardizing how Talent Attraction works across the enterprise and continuously improving it over time. This role is central to creating the consistency, clarity, and scalability needed to deliver an exceptional hiring experience as the organization evolves. - Own process excellence and operational rigor across the end-to-end Talent Attraction lifecycle. - Focus on candidate and hiring manager experience, Workday and Paradox optimization, systems governance, and actionable hiring analytics. - Build and maintain standards that enable recruiters to work effectively. - Help hiring managers make better decisions. - Ensure candidates experience a seamless, high-quality journey—from first touch through offer and onboarding handoff. - Apply structured thinking and data-driven insight to diagnose friction points and design scalable solutions. - Drive end-to-end implementation—from discovery and documentation through rollout, adoption, reinforcement, and measurement. - Continuously refine processes, strengthen system integrity, and translate hiring data into clear, actionable insights. Qualifications - 8+ years of experience in Talent Attraction Operations or People Operations, ideally with prior experience as a recruiter. - Deep, hands-on expertise with Workday Recruiting (configuration, workflows, reporting, and optimization). - Proven experience building and scaling recruiting operations in fast speed organizations. - Strong process design, documentation, and continuous improvement capability. - Strong data analytical skills with ability to turn data into practical insights. - Exceptional stakeholder management skills with hiring managers, Recruiters, People Business Partners, People Tech, and business leaders. - Systems thinker who can balance governance, usability, and experience. Requirements - Drive operational consistency and process excellence across Talent Attraction. - Optimize end-to-end hiring journey for simplicity and clarity. - Build and maintain best-in-class hiring processes. - Serve as the Workday Talent Attraction Subject Matter Expert. - Lead Hiring Analytics ensuring insights are actionable and accessible. - Own and continuously improve key talent attraction programs. - Enable Hiring Managers to hire well by developing user-friendly guides and resources. - Increase accountability and confidence across the organization’s hiring practices. Benefits - Recruiters spend more time recruiting and less time navigating process or systems. - Hiring managers understand exactly how to hire well and move efficiently. - Candidates experience a clear, professional, and thoughtful process. - Talent Attraction and Business leaders can access reliable quality and speed metrics instantly through Workday. - Processes are documented, scalable, and consistently applied across teams. - Workday Recruiting is optimized, intuitive, and trusted as a source of truth. Company Description Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.

• Define what 'release ready' means at Risepoint and engineer that definition into automation • Own the enterprise release governance model and transform manual approval processes into automated, risk-based controls • Design CAB 2.0, a maturity-based release framework for self-approval using objective readiness signals • Establish governance mechanisms that are auditable, measurable, and aligned with business risk tolerance • Design and scale standardized CI/CD pipelines with automated controls, testing gates, and safety mechanisms

Role Description The Director, Integrated Marketing drives growth and performance across a portfolio of university partners through insight-led, full-funnel marketing strategies. Serving as the senior marketing lead for assigned partners, this role aligns marketing strategy, enrollment goals, and partner priorities to deliver measurable business outcomes. This leader collaborates cross-functionally with Partner Management, Research, Academic Services, Enrollment/Retention, and marketing executions teams to translate market insights into effective growth strategies, optimize performance, and support successful program launches. The Director also develops and coaches Integrated Marketing Managers, fostering a high-performing and collaborative team culture, to deliver excellence in execution, campaign performance, and partner engagement. What You Will Do - Lead integrated marketing strategy and full-funnel performance across a portfolio of university partners. - Lead strategic discussions on growth, marketing performance, and optimization opportunities. - Develop annual marketing plans, forecasts, and investment recommendations aligned to partner and enterprise goals. - Partner cross-functionally to drive aligned execution across marketing, engagement, insights, academic services, and partner management teams. - Translate market research, student insights, and performance data into actionable recommendations and strategic narratives. - Guide optimization strategies, testing plans, and budget recommendations to improve marketing and enrollment outcomes. - Lead partner-facing business reviews and communicate performance trends, risks, and recommendations to key stakeholders. - Support successful program launches through strategic positioning, value proposition development, and go-to-marketing planning. - Develop and coach Integrated Marketing Managers through feedback, mentoring, and performance management. What Success Looks Like - Marketing strategies drive measurable enrollment growth and portfolio performance. - Strong strategic alignment, cross-functional collaboration, and executional excellence across assigned partner portfolio. - Team members demonstrate growth, engagement, and strong performance outcomes. How Impact Will be Measured - Achievement of partner performance goals, including leads, applications, enrollments, revenue, conversion rates, and LTV/CAC targets. - Growth and optimization of assigned university partner portfolio while maintaining strong partner relationships and satisfaction. - Team development and performance outcomes. Qualifications - Bachelor’s degree in Business, Marketing, or related field required; Master’s degree (MBA) strongly preferred. - 7-10+ years of experience in integrated marketing, portfolio management, or brand management; agency or account management experience highly desirable. - Demonstrated success leading integrated marketing planning and execution across multiple channels, including paid media, content, field, and organic. - Strong digital marketing fluency, including performance measurement, paid campaign strategy, and channel optimization. Requirements - Prior experience in higher education, enrollment, education technology, or other mission-driven sectors highly desirable. - Experience managing complex partner portfolios or matrixed client environments. - Experience leading go-to-market planning and launch strategies. - Strong leadership and team management skills, and a track record of developing high performing teams. Benefits - Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Senior Data Analytics Manager - SSC locations US - Remote time type Full time job requisition id JR101234 Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Join Our Mission Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make The Senior Manager, SSC Analytics serves as the liaison analytical engine for Student Success Center operations at Risepoint. By translating complex operational needs into clear analytical questions and surfacing actionable insights, this role drives data-informed decisions that improve agent performance, pipeline health, and student outcomes across New Enrollment, Retention, and Contact Center functions. How You Will Bring Our Mission to Life Reporting to the Director of SSC Analytics, this Senior Manager operates with a high degree of autonomy. They do not wait to be asked, do not need their scope defined for them, and do not need a filter between themselves and senior stakeholders. They bring the experience to move quickly in ambiguous environments, the technical depth to work directly with data, and the presence to command a room of operations leaders with confidence and credibility. Key stakeholders include SSC Operations Leadership (New Enrollment Ops, Student Retention, Workforce Ops, and System Ops), the VP of Marketing & Operations Analytics, and cross-functional partners in Performance Analytics, Data Engineering, and Finance/RevOps. What You Will Do • Act as a trusted analytical partner to SSC operations leadership, proactively understanding their evolving priorities and converting business needs into clear analytical questions. • Own end-to-end analysis of SSC performance including conversion health across lifecycle stages (Lead-to-Contact, Lead-to-Application, Application-to-Enrollment), agent activity and pipeline ops, retention signals, and VoS analytics. • Drive analytical frameworks and dashboards in Power BI that enable SSC leaders to self-serve on operational KPIs; identify performance drivers, anomalies, and improvement opportunities across the SSC funnel. • Objective contribution to enrollment forecasting by integrating call center and pipeline signals into rolling forecast models; monitor leading indicators and proactively surface early warning signals to leadership. What Success Looks Like • Deep understanding of SSC operations: how agents work, how the pipeline flows, and where the data lives. • Trusted working relationships established with New Enrollment Ops, Student Retention, Workforce Ops, and System Ops. • At least two high-impact analytical projects delivered with recommendations proposed to SSC leadership. How Impact Will be Measured • Quality and adoption of SSC Power BI dashboards measured by self-serve usage and reduction in ad hoc data requests from SSC leadership. • Accuracy and timeliness of enrollment forecast contributions, including early warning signals surfaced ahead of leadership reviews. • Depth and consistency of SSC metric definitions and documentation, reducing definitional disputes and increasing trust in reporting outputs. What You’ll Bring to the Team Experience That Matters Most • 8+ years of experience in business analytics, operations analytics, strategy, or management consulting. • 4+ years working directly with senior operations or call center stakeholders as a primary analytical partner; owning the relationship, not supporting it. • Proven ability to work with ambiguous or imperfect data environments without losing analytical integrity. • Bachelor’s degree in Business, Analytics, Operations, Engineering, or related field (required). Experience That’s Great to Have • Experience in higher education, enrollment management, or student lifecycle analytics. • Funnel analytics expertise; conversion rate analysis across multi-stage pipelines. • Excel proficiency for scenario modeling and operational analysis. Master’s degree in Business, Analytics, or related field preferred. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

• Execute full-cycle payroll processing for salaried and hourly employees across multiple states • Support payroll tax compliance across federal, state, and local jurisdictions • Perform payroll and tax reconciliations (wages, deductions, tax filings) • Research and resolve payroll and tax discrepancies • Identify opportunities to improve payroll and tax processes

• Lead the planning, scoping, execution, and delivery of multiple large-scale projects simultaneously • Collaborate with stakeholders across multiple business functions • Own, monitor and report on resource capacity of creative teams • Develop project documentation including roadmaps, workflows, status reports, and dashboards • Champion adoption and continuous improvement of project management tools

• Act as a trusted analytical partner to SSC operations leadership, proactively understanding their evolving priorities and converting business needs into clear analytical questions. • Own end-to-end analysis of SSC performance including conversion health across lifecycle stages (Lead-to-Contact, Lead-to-Application, Application-to-Enrollment), agent activity and pipeline ops, retention signals, and VoS analytics. • Drive analytical frameworks and dashboards in Power BI that enable SSC leaders to self-serve on operational KPIs; identify performance drivers, anomalies, and improvement opportunities across the SSC funnel. • Objective contribution to enrollment forecasting by integrating call center and pipeline signals into rolling forecast models; monitor leading indicators and proactively surface early warning signals to leadership.

• Provide comprehensive administrative support to C-suite executives • Manage complex executive calendars • Serve as a trusted liaison between executives and internal/external partners • Coordinate and prioritize communications on behalf of executives • Plan and execute domestic and international travel arrangements • Oversee expense reporting and administrative processes • Organize and support executive-level meetings, events, and conferences • Anticipate executive needs and drive follow-through on key initiatives

Role Description The Student Engagement Manager is a key people leader within the Australia team, responsible for guiding and developing a team of Student Engagement Advisors to drive student enrolments and deliver meaningful outcomes. In this role, you will combine coaching, data-driven insights, and operational leadership to optimize the student journey from initial inquiry through enrolment. You will partner closely with university stakeholders and internal teams to identify growth opportunities, improve processes, and enhance the overall student experience. As a subject matter expert, you will play a critical role in aligning strategy, performance, and partner outcomes across your portfolio. What You Will Do: - Lead, coach, and develop a team of Student Engagement Advisors/Coordinators to achieve enrolment and revenue targets, fostering a high-performing, student-centric culture. - Drive team performance through regular coaching, 1:1s, and team meetings, using data and insights to set priorities, monitor progress, and continuously improve outcomes across the student recruitment funnel. - Translate performance data into actionable insights by creating and sharing regular reports with senior leaders and stakeholders, enabling transparency, informed decision-making, and continuous optimization of student engagement strategies. - Optimize the end-to-end student journey by identifying and implementing improvements across lead management, student interactions, and campaign follow-up, ensuring an efficient, high-quality experience that supports business goals. - Act as the subject matter expert for assigned university partners and course portfolios, providing strategic insights and recommendations to enhance program growth. - Build and maintain strong relationships with university stakeholders (including admissions, academic leaders) to align on goals, share insights, and identify opportunities to better serve students and meet partner objectives. - Collaborate closely with the marketing team to support and execute student recruitment initiatives, including webinars and campaigns. - Partner with global enrolment and engagement teams to share best practices, drive consistency, and leverage insights across markets to improve performance and student outcomes. - Foster a culture of continuous improvement by proactively identifying opportunities to enhance processes, tools, and ways of working, ensuring scalability and effectiveness as the business grows. What Success Looks Like: - Leads a high-performing Student Engagement team that meets or exceeds pipeline, conversion, and enrolment targets through clear direction, coaching, and proactive performance management. - Uses data and insights to continuously improve student interactions and campaign follow-up, resulting in increased conversion rates, improved efficiency, and a better student experience. - Acts as a trusted advisor to university partners and internal teams, providing actionable insights, fostering collaboration, and influencing improvements across internal and external processes. How Impact Will be Measured: - Delivery against enrolment and revenue targets: Achieves or exceeds new student enrolment goals by building and leading a high-performing team, with clear improvements in pipeline health, conversion rates, and overall team productivity. - Funnel optimization and operational effectiveness: Demonstrates measurable improvements in key recruitment metrics (e.g., speed to lead, lead to application, and application to start rates). - Stakeholder alignment and partner outcomes: Partner satisfaction and retention, feedback from internal and partner teams as well as evidence of process improvements that have been implemented. Qualifications - Student recruitment or higher education experience (3+ years): Strong understanding of the higher education landscape, student decision-making journey, and end-to-end recruitment/enrolment funnel, ideally within online or postgraduate programs. - People leadership and team development: Proven experience coaching and developing high-performing teams, with the ability to drive accountability, uplift capability, and foster a student-centric, results-driven culture. - Demonstrated ability to use data and insights to manage performance, identify opportunities, and implement improvements that increase conversion rates, operational efficiency, and overall student experience. Experience That’s Great to Have: - Experience leading through change and transformation: Demonstrated ability to navigate evolving business environments, embedding new processes, and supporting teams through change with strong communication and change management practices. - Use of technology and data to drive growth: Experience leveraging CRM systems or AI-enabled tools to enhance student engagement and improve funnel efficiency. - Cross-functional and partner collaboration: Experience working across teams both internally and externally to align on shared goals, influence outcomes, and deliver improved performance. Benefits - Continuous Professional and Leadership Development Programs. - Tuition Reimbursement for employees and their dependents. Company Description Risepoint is an equal opportunity employer and supports a diverse and inclusive workforce. This role is eligible for comprehensive benefits.

• Own the end-to-end lifecycle of data products, from concept through delivery and continuous improvement • Establish product-oriented ways of working (backlogs, prioritization, iteration, feedback loops) • Support a data mesh approach by enabling domain teams to own and manage their data products • Lead delivery of scalable data products and platform capabilities • Guide data modeling, semantic layers, and best practices