Role Description We are seeking a skilled Associate Performance Improvement Specialist (APIS) who uses skills and experience to deliver product solutions to enable clients to increase organizational performance. Working unsupervised for small client assignments – and within a project team supervised by a project manager and solution lead for larger client projects – the APIS will deliver implementation, support, and training services in accordance with established methodologies and best practices. - Configuring any of the iMIS and related products and services, depending on the specific training and requirements of the project. - Supporting clients on maintaining their use of, or extending solutions as needed, with any of the ASI products and other supported tools. - Performing data conversions and data cleanup. - Providing website support, configuration, and navigation using iMIS and the other supported tools. - Delivering client training as either part of implementation, public online classroom, at your desk or client specific as assigned. - Providing sales support for product fits and RFP responses. - Meeting team (and individual) established billable production targets. - Focusing on excellent service quality, with an on-time and on-budget delivery, performing all work in accordance with the terms of the Master Services Agreement and within the Client Success fee agreed in the signed task order. - Performing other job-related duties as may be assigned from time to time. Qualifications - Bachelor’s Degree in relevant field or related experience. - Strong verbal and written communication skills. - iMIS experience and HTML/CSS preferred but not required. - Self-motivated with the ability to work independently and as part of a project team. - Demonstrated ability to provide excellent work product and customer service so that clients are “promoters” of ASI Client Success with a positive impact on the ASI Client Success Net Promoter Score (NPS). - Certified iMIS Administrator and/or Certified iMIS Professional certification required at start of employment or achieved within 90 days of employment. - Some travel may be required from time to time, as directed by the Client Success Manager or Project Manager. Benefits - Wellness Benefits - Opportunities for Professional Growth and Development - Volunteer Time Off - Study Leave - Employee Assistance Program - Flexible Remote Work

• Configuring any of the iMIS and related products and services, depending on the specific training and requirements of the project. • Supporting clients on maintaining their use of, or extending solutions as needed, with any of the ASI products and other supported tools. • Performing data conversions and data cleanup. • Providing website support, configuration, and navigation using iMIS and the other supported tools. • Delivering client training as either part of implementation, public online classroom, at your desk or client specific as assigned. • Providing sales support for product fits and RFP responses. • Meeting team (and individual) established billable production targets. • Focusing on excellent service quality, with an on-time and on-budget delivery, performing all work in accordance with the terms of the Master Services Agreement and within the Client Success fee agreed in the signed task order. • Performing other job-related duties as may be assigned from time to time.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description RegScale is seeking a Product Solutions Owner, Commercial Solutions to lead our expansion into commercial enterprise markets — spanning industries like financial services, healthcare, and technology. This role is for someone who is fundamentally dissatisfied with how GRC has always been done and is driven to replace legacy, manual compliance programs with modern, automated, AI-powered approaches. You are not a requirements gatherer. You are an innovator. You've spent years inside compliance programs, felt the inefficiency firsthand, and now you want to tear it down and rebuild it with better tools. You think creatively about how software and AI can eliminate work that humans shouldn't be doing — and you have the credibility to convince compliance practitioners to trust the new way. Reporting to the Chief Product Officer, you'll serve as the solution owner for our commercial verticals. You'll work directly with customers and prospects to understand their scaling challenges, define prescriptive and repeatable workflows that make complex compliance manageable, and validate that our platform delivers real-world impact. The through line of everything you do is tooling innovation: using RegScale's platform and emerging AI capabilities to solve problems that legacy GRC tools have failed to crack for decades. Key Responsibilities - Own the commercial product strategy and execution roadmap across key industry verticals including financial services, healthcare, and technology, ensuring alignment with customer needs and market demands. - Serve as the subject matter expert (SME) for commercial Cyber GRC within the RegScale product organization — the go-to voice for how enterprises outside of government manage compliance at scale. - Drive the design of prescriptive, opinionated workflows that guide commercial customers through core compliance tasks — multi-framework management, continuous monitoring, audit response, and risk management — without requiring RegScale or compliance expertise to operate. - Partner with customers and prospects to identify pain points, use cases, and success criteria; synthesize those insights into data-informed product decisions. - Translate customer and market needs into clear, actionable product requirements for engineering and product teams; collaborate closely with Product Management and Engineering on solution design, prioritization, and validation. - Accept product builds for your area — ensuring solutions meet functional expectations and deliver genuine customer value before release. - Be the product org's primary innovator on tooling: constantly asking "how does software and AI eliminate this manual step?" and driving those answers into the platform roadmap. - Lead the integration of AI and automation to fundamentally reimagine — not just incrementally improve — how commercial organizations manage risk and compliance programs at scale. - Work with significant existing and prospective customers to develop public references and case studies that establish RegScale's credibility in commercial markets. - Partner with Sales, Marketing, and Customer Success to enable go-to-market readiness and ensure customers realize value from our solutions. - Represent RegScale at industry events, roundtables, and customer meetings as a trusted expert in commercial GRC. Qualifications - 10+ years of experience directly managing Governance, Risk, and Compliance programs within commercial enterprises — financial services, healthcare, technology, or similarly regulated environments. - A track record of applying software tooling and AI to modernize compliance programs — you've actually done it, not just recommended it. You know what it takes to move an organization from spreadsheets and email to instrumented, continuous compliance. - Deep, creative instincts for how automation changes what's possible: you don't accept "that's how compliance works" as an answer, and you've built or shaped tools that proved it. - Deep, hands-on familiarity with multi-framework compliance programs (e.g., NIST CSF, ISO 27001, PCI-DSS, HIPAA, SOC 2, HITRUST) and the operational complexity of running them simultaneously. - Proven ability to translate complex compliance requirements into actionable processes and technical requirements that non-experts can execute. - Experience scaling compliance programs through tooling and automation — you understand what it takes to go from manual, spreadsheet-driven programs to instrumented, continuous compliance. - Strong instincts for workflow design and customer experience — you've felt the friction of poor GRC tooling firsthand, you have strong opinions about how to fix it, and you've been frustrated enough to do something about it. - Experience collaborating cross-functionally across business, product, and technology teams. - Strong communicator — equally comfortable with executive stakeholders, technical contributors, compliance practitioners, and external audiences. - Passion for innovation and a genuine desire to modernize how enterprises approach compliance. Bonus Points For - Prior experience in a product, solution management, or consulting role within a SaaS or software company. - Familiarity with CCM, automation, or continuous compliance platforms. - Experience driving commercial go-to-market motions for technical products in regulated industries. - Thought leadership or market presence in the GRC space (speaking, writing, community participation).

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Adult Protective Services (APS) Assessor – Region 1 (Northwest Indiana) Location: Region 1 – Northwest Indiana Employment Type: Full-Time Work Model: Virtual with Local Travel Required (up to 50%) Schedule: Monday–Friday, Regular Business Hours Summary Staffing Solutions Organization LLC (SSO) is hiring an APS Assessor to support the Indiana Family and Social Services Administration. In this role, you will investigate allegations of abuse, neglect, and exploitation involving endangered adults. This position requires on-site field investigations and travel within the following counties: Lake, Jasper, Newton, LaPorte, Porter, Pulaski, Starke, Marshall, St. Joseph, Benton, Carroll, Tippecanoe, Warren, White, Cass, Fulton, Miami, Parke, Vermillion, Fountain Responsibilities - Investigate allegations of abuse, neglect, and exploitation involving endangered adults - Conduct interviews, review records, and collaborate with other investigative agencies - Initiate and coordinate referrals to services and community resources - Document investigation activities, including case notes, safety plans, and findings - Serve as Priority A responder on a rotating schedule for cases requiring contact within 24 hours - Ensure all assigned investigations are completed within required timeframes - Review and respond to quality assurance evaluations Skills and Qualifications - Strong critical thinking and analytical abilities - Excellent organizational skills with the ability to manage multiple cases - Professionalism, cultural competence, and strong interpersonal skills - Effective interviewing and active listening skills - Ability to adapt quickly to policy and regulatory changes - Proficiency with Microsoft Word, Excel, Outlook, and Internet applications - Ability to work independently and in a team environment - Strong verbal and written communication skills - High attention to detail and sound decision-making - Minimum 1 year of experience in adult protective services, investigations, social services, human services, or law enforcement Education - Bachelor’s degree preferred Work Expectations - Full-time, Monday through Friday - Virtual role with up to 50 percent local travel Benefits That Support You At SSO, we invest in our employees by supporting health, financial stability, and career growth. Benefits include: - Health, vision, and dental insurance - 401(k) with discretionary employer match - Paid time off and holidays - Flexible spending accounts - Additional employee perks Keyword Search Adult Protective Services, APS Assessor, APS Investigator, Social Services, Human Services, Endangered Adult, Abuse Investigation, Neglect Investigation, Exploitation Investigation, Case Management, Field Investigator, Social Worker, Community Services, Protective Services, Public Safety, Human Services Careers, Indiana FSSA, Adult Welfare, Crisis Intervention, Investigation Specialist, Protective Services Assessor, Indiana Jobs, Northwest Indiana Careers. Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.