Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions.
Associate Software Implementation Consultant
Location
Worldwide
Posted
79 days ago
Salary
A$70K - A$80K / year
Seniority
Mid Level
Job Description
Associate Software Implementation Consultant
Advanced Solutions International Inc.
Role Description We are seeking a skilled Associate Performance Improvement Specialist (APIS) who uses skills and experience to deliver product solutions to enable clients to increase organizational performance. Working unsupervised for small client assignments – and within a project team supervised by a project manager and solution lead for larger client projects – the APIS will deliver implementation, support, and training services in accordance with established methodologies and best practices. - Configuring any of the iMIS and related products and services, depending on the specific training and requirements of the project. - Supporting clients on maintaining their use of, or extending solutions as needed, with any of the ASI products and other supported tools. - Performing data conversions and data cleanup. - Providing website support, configuration, and navigation using iMIS and the other supported tools. - Delivering client training as either part of implementation, public online classroom, at your desk or client specific as assigned. - Providing sales support for product fits and RFP responses. - Meeting team (and individual) established billable production targets. - Focusing on excellent service quality, with an on-time and on-budget delivery, performing all work in accordance with the terms of the Master Services Agreement and within the Client Success fee agreed in the signed task order. - Performing other job-related duties as may be assigned from time to time. Qualifications - Bachelor’s Degree in relevant field or related experience. - Strong verbal and written communication skills. - iMIS experience and HTML/CSS preferred but not required. - Self-motivated with the ability to work independently and as part of a project team. - Demonstrated ability to provide excellent work product and customer service so that clients are “promoters” of ASI Client Success with a positive impact on the ASI Client Success Net Promoter Score (NPS). - Certified iMIS Administrator and/or Certified iMIS Professional certification required at start of employment or achieved within 90 days of employment. - Some travel may be required from time to time, as directed by the Client Success Manager or Project Manager. Benefits - Wellness Benefits - Opportunities for Professional Growth and Development - Volunteer Time Off - Study Leave - Employee Assistance Program - Flexible Remote Work
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