• Will own Quote-to-Order processes • Responsible to create and update sales quotes • Will assist sales with Licensing and Pricing strategies in Excel • Receive and Process orders • Coordinate and assist with Partner transactions (Global Footprints, DLT) • Will ensure Order Accuracy • Resolve rejected orders, working with Finance, Sales, and/or Customers as needed • Will send order confirmation communications to customers • Will support Senior Leader special projects or initiatives

• Own day-to-day operational oversight of pharmacovigilance activities across global clinical trials • Ensure regulatory compliance, inspection readiness, and data quality in a GxP environment • Build and manage PV vendor oversight models that scale into commercial operations • Play a key role in the clinical-to-commercial transition, supporting post-marketing PV readiness • Partner closely with Clinical Operations, Clinical Development, Regulatory, Medical, Biostatistics, and Quality

• Support in setting up student logistics of calendars, team Google Drive folders and materials, and forms • Check Zoom reports and record classroom attendance • Review course feedback, student weekly surveys, and staff surveys to identify ways to improve – both in real-time and for future sessions – and to refine how we coach teams and companies and deliver actionable reports • Manage mentor network: Ensure teams are properly supported by mentor network through setting up and facilitating mock board and/or mentor meetings • Monitor the course platform for student submissions and ensure follow up with students as needed in a timely basis • Manage Fillout to support daily operations and submit a report of students who are “at-risk” to the Student Experience Lead daily • Submit daily warning, probation, and removal lists of students to the Program Manager • Manage Demo Day planning and day-of logistics • Provide live technical support as needed for our platforms including but not limited to Zoom, Google Suite, and assignment submissions via Google Classroom • Additional support as needed

• Ensure end-to-end daily compensation and settlement across networks (ACH, MasterCard, PSE, etc.) • Maintain accurate and timely reconciliations • Certify all regulatory reports with strong evidence, controls, and auditability • Own the daily compensation cycle with ACH (Integra), MasterCard/MCCA and other rails, meeting all windows and cut-offs with 0 team-attributable delays • Prepare, validate, and certify the accuracy and completeness of information periodically reported to the Superintendencia Financiera (SFC), achieving zero rejections for data quality in the first 6 months • Publish a dashboard within 60 days tracking timeliness, open breaks by network, aging, regulatory rejections, and SLA compliance • Design and deploy at least 2 high-impact automations for reconciliations or regulatory cut-offs using SQL/Python or low-code • Establish logs and evidence of who/when/what/why/supporting files for each compensation milestone and every regulatory submission, linked to tickets and artifacts