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Formerly known as TASER International, Axon is a leading safety technology company offering smart weapons, cameras, evidence management, and automated reporting
Senior Public Safety Sales Engineer
Location
California + 2 moreAll locations: California | Oregon | Washington
Posted
142 days ago
Salary
$110K - $160K / year
Seniority
Senior
Job Description
Senior Public Safety Sales Engineer
Axon
• As a Senior Public Safety Sales Engineer, you are both a technical expert and a storyteller. • You’ll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. • You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation. • This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment. • Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions. • Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams. • Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment. • Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism. • Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences. • Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows. • Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure. • Advise agencies on best practices for network security, system interoperability, and deployment planning. • Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings. • Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness. • Collect and relay customer feedback to influence product roadmap and technical documentation. • Support proposal teams with technical content, diagrams, and specifications. • Assist marketing and partner teams in developing technical collateral, webinars, and events. • Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows. • Ensure technical confidence throughout the sales cycle to accelerate buying decisions. • Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.
Job Requirements
- Several years of experience working directly in, or selling to, Public Safety Answering Points (PSAPs) or emergency communications environments (e.g., as a PSAP Director or equivalent).
- 3–7 years of experience as a Sales Engineer, Solutions Engineer, or Technical Consultant within software/SaaS sales and/or a strong understanding of public safety, emergency communications, or government technology (e.g., 911, CAD, NG911, or dispatch systems)
- Strong ability to articulate complex technical concepts to both technical and non-technical audiences.
- Proven presentation, storytelling, and consultative selling skills, with a track record of coaching and enabling sales teams.
- Experience supporting government procurement cycles, RFPs, and security/compliance processes.
- Collaborative, adaptable, and mission-driven—able to navigate a high-growth, high-impact environment with agility.
- Willingness to travel up to 40% for customer meetings, tradeshows, and on-site demos.
- Previous hands-on PSAP or emergency communications experience (dispatcher, supervisor, or comms center manager).
- Familiarity with Axon, Prepared, or other leading public safety platforms.
- Experience designing onboarding or sales enablement programs.
- Experience integrating with public safety technologies (CAD, RMS, NG911 systems, cloud-based communications).
- Knowledge of government procurement processes and funding mechanisms.
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
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