• Consulting complex delivery organization in order to get effective value delivery for the business • Consulting IT architecture and IT solution of SW projects including design and development of concepts • Designing, developing and continuously optimizing Continuous Integration and delivery processes according project needs • Depending on delivery organization needs taking over responsibility for maintenance & support of enhancement of the pipeline • Development of continuous automation tasks within SW Lifecycle Phases to improve process efficiency • Transfer and foster of DevOps knowledge and culture to team and project members • Evaluation, integration & operation of new technologies & tools in order to innovate topics and concepts • Design and integration of IT security and safety concepts and techniques • Consulting of infrastructure compliance, requirements and best practices

• Ensure the reliability, availability, and resiliency of Resmed’s digital products by designing and operating fault-tolerant systems • Partner with product and platform teams to define and improve service health using operational and customer-experience metrics • Design, implement, and maintain monitoring, alerting, logging, and tracing solutions that provide real-time visibility into system behavior and customer experience • Analyze system performance, scalability, and capacity, and drive optimizations to improve efficiency and stability in cloud environments • Build automation and tooling to support deployments, scaling, incident response, and operational workflows • Participate in an on-call rotation as part of a globally distributed team, lead incident response efforts, troubleshoot production issues, conduct postmortems, and drive continuous improvement initiatives • Collaborate with security and compliance partners to support secure, privacy-aware, and compliant operations • Work closely with engineering teams to improve developer experience, operational maturity, and overall customer experience

• Leads post-incident investigations for the Site Reliability team. • Conducts in-depth post-incident analyses to identify root causes and develops preventive strategies. • Drafts clear and insightful RCAs for customer delivery. • Cross trains colleagues on how to best leverage observability tools during incident and performance investigations. • Provides visibility to all stakeholders throughout the entire Site Reliability process. • Collaborates with cross-functional teams to implement system enhancements that enhance scalability and stability. • Develops client-focused dashboards/alerts to proactively identify performance challenges. • Monitors and continuously improves our time to resolution metrics. • Maintains and configures core observability tools to ensure optimum performance and key metrics/data are available for incident response and performance investigations. • Provides an actionable feedback loop to Observability and Engineering teams toward improving MELT and development patterns. • Contributes to the development of automation tools to streamline incident response. • Works proactively to prevent incidents and reduce their impact on our platform. • Partners with the larger Cloud Operations, SRE, Engineering teams, and the business-at-large to advance our SaaS platforms. • Participates in on-call rotation with other team members as needed. • Other duties as assigned.

• Collaborate with the development team to facilitate the development process • Automate and align the process of building (CI), deploying (CD), maintaining and upgrading the technologies supporting the application • Diagnose production problems and coordinate with the development team to align code deployment • Manage access and environment controls • Administer the development environment and support the development team • Write relevant documentation on new technologies and processes that are implemented • Evaluate the performance, availability and security of our systems and recommend the restructuring of existing configurations • Respond to requests and investigate problems to apply corrective measures to the systems under their responsibility • Optimize the use of the cloud to reduce operational costs