• Serve as a primary responder for AFC customer systems, taking ownership of client configuration issues and tracking through resolution. • Act as a point of escalation for junior level Engineers and provide guidance and mentoring. • Advise best practice on SIEM/MDR/SOAR products to both technical and relatively non-technical personnel. • Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies. • Implement and configure SIEM/MDR/SOAR software and appliance-based products in large enterprise and Government environments. • Develop and maintain security content and reporting. • Perform knowledge transfers to clients regarding security and system configuration awareness.

• Set the SOC strategy: Define and execute a multi-year roadmap aligned to business goals; measure and report outcomes. • Lead a global team: Manage, mentor, and grow security analysts, engineers, and incident responders to deliver 24x7 capabilities. • Own detection & response: Oversee continuous monitoring of networks, systems, and applications; triage, contain, eradicate, and recover from threats in real time. • Mature incident readiness: Develop, maintain, and drill IR plans, playbooks, and runbooks; coordinate cross-functional war rooms. • Elevate resilience: Drive threat hunting, digital forensics, and post-incident reviews to strengthen controls and reduce MTTD/MTTR. • Assure compliance & risk management: Align practices to global regulations and frameworks; partner with stakeholders to assess risk and implement mitigations. • Continuously improve: Lead vulnerability assessments and pen tests; track remediation to closure. • Innovate the stack: Evaluate and adopt modern tooling, automation, and intelligence sources (e.g., MITRE ATT&CK–mapped detections) to stay ahead of adversaries. • Executive communication: Translate technical risk into business terms and present clear updates to senior leadership and the board as needed.

We're seeking a Security Operations Specialist (SaaS & Identity Focus) to join our team and play a critical role in maintaining and enhancing our security posture. This position combines technical security expertise with strong interpersonal skills, requiring someone who can both monitor and respond to security incidents while effectively collaborating with diverse stakeholders across the organization. What You'll DoSecurity Operations & Monitoring - Monitor, investigate, and respond to security incidents and alerts in real-time - Manage and optimize security tools including Crowdstrike and Wiz - Conduct threat hunting and proactive security analysis to identify potential vulnerabilities - Develop and maintain security incident response playbooks and documentation - Perform log analysis and correlation to identify security events and anomalies Compliance & Risk Management - Support SOC2 audit preparation and maintain ongoing compliance requirements - Assist with other security and compliance certification standards and frameworks - Implement and enforce security policies, procedures, and controls - Conduct security assessments and risk evaluations - Maintain evidence collection and documentation for audit purposes Collaboration & Support - Serve as a security resource and advisor to end users, providing guidance on security best practices - Partner with development teams to integrate security into the software development lifecycle - Communicate security incidents and risks to both technical and non-technical stakeholders - Provide security awareness training and guidance across the organization - Balance security requirements with business needs while maintaining a customer service-oriented approach Requirements - 3+ years of experience in security operations, incident response, or related security role - Hands-on experience with Crowdstrike, Okta, Entra ID (Azure AD), and Wiz - Demonstrated experience supporting SOC2 audits and compliance programs - Familiarity with additional security and compliance frameworks (ISO 27001, NIST, PCI-DSS, HIPAA, etc.) - Strong understanding of security incident detection, analysis, and response methodologies - Experience working with SIEM platforms and security monitoring tools - Experience with scripting or automation tools (Python, PowerShell, n8n, Git, Jenkins, etc.) - Proven ability to communicate effectively with both technical teams and end users - Customer service mindset with the ability to balance security requirements with user needs Preferred Qualifications - Relevant security certifications (Security+, CISSP, CISM, CEH, or similar) - Knowledge of cloud security best practices (AWS, Azure, or GCP) - Understanding of DevSecOps principles and practices - Experience with vulnerability management and penetration testing - Background in IT support or helpdesk roles Skills & Attributes - Strong analytical and problem-solving abilities - Excellent written and verbal communication skills - Ability to work independently and as part of a collaborative team - Detail-oriented with strong organizational skills - Adaptable and able to manage multiple priorities in a fast-paced environment - Commitment to continuous learning and staying current with evolving security threats About Us Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit:https://www.fluentco.com/ BenefitsAt Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch, and our office manager keeps the calendar stocked with activity filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in networking events, and bonding across teams during quarterly outings to baseball games, fancy dinners, and a variety of activities. And we have all the practical benefits, too… - Competitive compensation - Ample career and professional growth opportunities - New Headquarters with an open floor plan to drive collaboration - Health, dental, and vision insurance - Pre-tax savings plans and transit/parking programs - 401K with competitive employer match - Volunteer and philanthropic activities throughout the year - Educational and social events - The amazing opportunity to work for a high-flying performance marketing company! Salary Range: $100,000 to $130,000 base, + competitive bonus. The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored. Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to lead and grow a high-performing IT and security organization in a fast-paced, innovative environment. You will be responsible for shaping IT strategy, managing infrastructure, and ensuring security compliance across global operations. Collaborating closely with cross-functional teams, you will drive innovation while maintaining robust risk management and operational excellence. Your leadership will directly influence technology adoption, system reliability, and organizational security posture. This position requires a hands-on approach, strong technical expertise, and the ability to thrive in a dynamic, remote-friendly, and collaborative culture. - Lead, mentor, and develop a world-class IT and security team, fostering a collaborative and inclusive environment. - Develop and execute a comprehensive IT strategy aligned with business objectives, ensuring scalability, availability, and performance. - Establish and enforce information security policies, procedures, and best practices while managing risk and responding to incidents. - Oversee IT infrastructure, cloud environments, and vendor relationships, including negotiating technology contracts and conducting security audits for PCI, SOC2, ISO27001, and SOX compliance. - Collaborate with cross-functional teams to identify business needs, support technology initiatives, and integrate IT and physical security systems. - Drive continuous improvement in IT operations, infrastructure management, and crisis response capabilities. Qualifications - 7+ years of experience managing IT and security teams in complex environments. - Strong knowledge of IT systems, including cloud services, Okta, G Suite, JAMF, and related tools. - Demonstrated ability to develop IT strategy, oversee infrastructure, and implement security policies. - High learning agility and ability to thrive in a fast-paced, start-up or dynamic development environment. - Experience with vendor management, technology contract negotiation, and compliance auditing. - Excellent leadership, mentoring, and team development skills, fostering collaboration across remote and cross-functional teams. - Highly desirable: project management experience, physical security system expertise, risk management, crisis operations, and threat intelligence analysis. Benefits - Competitive compensation packages commensurate with experience. - Employer-paid healthcare coverage. - Flexible work-from-home stipend and remote-friendly environment. - Generous paid time off and wellness resources to recharge. - Professional development opportunities and a collaborative, innovative culture. - Access to company resources for mobility and commuting solutions. - Inclusive, diverse, and equitable work environment that celebrates authenticity.