he Business EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control Why Apply? · Competitive pay and benefits, including paid sick leave · Superb training program · Work from home · Flexible Work Hours · Career advancement opportunities · Excellent culture and team Pay Details: Total compensation for this position is targeted at $13-$15 per hour. The target total compensation consists of a base hourly wage plus performance-based incentive pay. Incentive Pay is driven by productivity, turn-around time and quality, and is not sales-based. EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our ASSIST self-survey product. All interested candidates are encouraged to submit their qualifications. We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals. Come join the EXL Survey and Risk Control team! For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits The Location This is a remote position based out of your home office, requiring no travel.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This opportunity offers a flexible, remote path for individuals who want more control over their time and income. You’ll engage with people who are actively seeking guidance, helping them make informed choices through structured, supportive conversations. No sales background? No problem. Training and mentorship are built into the experience. What you can expect: - Fully remote work environment - Interested leads supplied - Step-by-step training - Fast commission payouts - Opportunities for advancement Primary responsibilities: - Speaking with clients via phone or virtual platforms - Learning about their financial priorities to suggest appropriate insurance and planning options - Assisting with applications and next steps - Maintaining accurate records - Continuing skill development through training This role operates on a commission-only basis as a 1099 independent contractor, with unlimited income potential. If flexibility and performance-based earnings appeal to you, we encourage you to apply today. Company Description

Role Description Join Our Team! Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. - Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism. - Utilize multiple communication channels, including phone, email, and chat, to assist customers. - Master our client systems to provide effective and efficient service. - Collaborate with team members to ensure swift resolution of customer issues. Qualifications - Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients. - Strong communication skills with a focus on customer satisfaction. - Willingness to learn and adapt to new tools and technologies for a remote working environment. - Self-motivated, proactive, and able to excel in a fast-paced environment. - Willingness to relocate to Bulgaria for this exceptional opportunity! Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Relocation - Paid Training - Health Insurance - And Much More... Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Mural Health is looking to expand our team with a CX Strategy & Operations Specialist. As our Customer Experience Specialist, you'll be the first real voice of support for trial participants and site coordinators, and simultaneously the architect of how we scale that support. You'll handle the human side with empathy and the operational side with creativity, using process mapping and AI-powered tools to build a function that can grow as fast as we do. This is a rare opportunity to come in early, make your mark, and shape what world-class customer experience looks like. Most support roles ask you to work within a system. This one asks you to build it. You'll have real ownership, real influence, and a direct line to leadership. Role Location: Remote Reports To: Director, Customer Success Responsibilities - Be the Human at the Heart of Support - Serve as the primary point of contact for participants and site coordinators via phone, email, and support channels - Respond to inquiries about payments, reimbursements, account updates, travel support, and platform navigation with genuine empathy and efficiency - Triage and escalate issues thoughtfully to ensure nothing falls through the cracks - Keep detailed, clean documentation of interactions and outcomes - Build the Function from the Ground Up - Map and document our support processes end-to-end - Identify repetitive tasks and deploy AI tools and automation to handle them at scale - Create and maintain FAQs, knowledge base articles, support playbooks, and onboarding resources - Evaluate and implement support technologies with a bias toward what actually works - Define the metrics that matter and build reporting to track them - Drive Continuous Improvement Like It's Your Job (Because It Is) - Spot patterns in support issues and work cross-functionally to address root causes - Bring participant and site feedback directly to Product and Operations - Contribute to team meetings with real insights and opinions - Help define what this function looks like in two years, then help build it Qualifications - Experience owning process improvement and system implementation projects - Can demonstrate strong project management skills - High comfort level managing direct customer/participant outreach at high volumes - Genuine curiosity about AI tools and automation - Strong written and verbal communication skills - A process-oriented mind - Self-directed and comfortable with ambiguity - Empathy as a core skill Requirements - Hands-on experience with AI tools (ChatGPT, Claude, Notion AI, Zapier, etc.) - Familiarity with support platforms like Zendesk, Freshdesk, Intercom, or similar - Experience creating documentation, SOPs, or training materials - Interest in healthcare, life sciences, or clinical research - Experience in a startup or high-growth environment Benefits - Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. - We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. - If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact careers@muralhealth.com.