Member Engagement Specialist Location: Remote (must be located in EST) Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role: The Member Engagement Specialist is responsible for engaging and enrolling eligible health plan members in Tuesday Health’s supportive care services. The Member Engagement Specialist will educate members on Tuesday Health’s service offerings and support ongoing engagement with the member throughout the program. The ideal candidate will be highly personable and professional with excellent communication skills and have experience working with members and caregivers. Key responsibilities of this role may include: - Utilize telephonic outreach and engagement strategies to contact members and schedule a clinical assessment visit. - Effectively communicate Tuesday Health services, overcome objections, and answer questions. - Connect members to services available to meet their needs during the initial outreach. - Provide ongoing telephonic customer service to members and their caregivers. - Initiate creative strategies to facilitate member contact. - Maintain performance accountability around member enrollment and participation and achieve performance targets. - Adhere to Tuesday Health information security and privacy requirements. - Leverage reporting and dashboards to prioritize outreach to members. - Successfully meet and/or exceed engagement targets. A strong candidate will demonstrate the following: - Minimum of three (3) years of experience in an outreach, contact center, or customer service role, preferably in healthcare - Highly organized, detail-oriented and self-driven with the ability to work independently and as part of a team - Demonstrated ability working in a matrixed environment - The ability to communicate effectively and persuasively is required - Exceptional verbal communication skills, and effective presentation skills - Discretion and adherence to upholding patient information. - Experience with CRM platforms or Electronic Health Record systems (EHR/EMR) is preferred - Leadership, communication, collaboration, and problem-solving skills - Strong alignment with Tuesday Health’s core values: (1) We put members first (2) We lead with integrity; (3) We embrace different perspectives; (4) We nurture authenticity; (5) We deliver - Bi-lingual, Spanish preferred What We Offer: - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. We’re looking for a Senior Manager of Corporate Communications to join our marketing team and lead our analyst and public relations efforts. As a Senior Manager of Corporate Communications, you will partner with executives and product leaders to shape Silverfort’s narrative and market positioning, and help scale a high-impact global corporate communications program. - 8-12+ years of AR/PR/comms experience at leading tech companies/agencies and a bachelor’s degree or equivalent experience. - Knowledge of analyst relations best practices and strong existing relationships. - Familiarity with analyst evaluation methodologies (e.g., Magic Quadrant, Wave, IDC MarketScape). - Outstanding written and verbal communication skills. - Proven ability to uplevel technical messages into compelling narratives. - Strong organizational and program management skills. - Think outside of launches to advance narratives through proactive opportunities. - Proven track record of generating impactful media coverage for technology.

• Provide advisory and communications support on an array of activities including building presentations and briefing materials • Drafting responses to congressional correspondence and requests for information • Editing documents for senior leadership • Build and maintain collaborative and strategic relationships with federal law enforcement managers and subject matter experts • Quickly analyze, interpret, and convey complex and technical mission-related policies, procedures, and programs using clear and succinct language • Track and report the progress of fluid and high-profile written tasks, subtasks, and reports • Assist clients and team members with ad hoc requests including research, process improvement, and a variety of fast-moving special projects • Collaborate with multiple stakeholders to collect and compile information

• Provide strategic, client-facing leadership for oncology communications initiatives • Shape strategy and narrative around clinical data, medical meetings, and milestone communications • Advise senior biotech leadership through fast-moving and complex data moments • Lead and participate in senior-level discussions, offering calm, confident guidance • Partner with internal teams to guide direction and decision-making