This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a key member of the Direct Travel Meeting & Events team, the Associate Program Manager will be responsible for assisting and contributing to planning meetings/incentives in an entry level and administrative role. This role will work closely with clients and a team of program managers and report to the team operations manager. Going the Extra Mile (Responsibilities) - Ensure accurate and timely data entry into Cvent - Manage Website Registration Sites, Databases and Attendee Management - Orchestrate Travel Arrangements for Attendees - Draft program documents and communication for programs - Draft Timelines for meetings and incentives - Prepare close out reports as it pertains to our client service requirements - Draft Post Con or Meeting History Reports - Begin Reconciliation Checklist Coordination - Conduct file audit processes/procedures - Manage the expense reimbursement process and vendor payment requests - Negotiate agreements and terms with vendors for the health of the event budget - Demonstrate industry knowledge by contributing effective ideas Qualifications - College degree preferred - 1-3 years experience in Meetings & Incentives or the hospitality industry - Proficient with Windows operation system and variety of software programs - Excellent written and verbal communication skills - Time management and organizational skills - High level of detail orientation - Strong customer service skills - Excellent leadership skills - Strong quality control management - Self-motivated and ambitious - Prior experience working with attendee management systems preferred - Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others Requirements - Proficient at multitasking - Proficiency in Microsoft Office - Prior experience in Cvent - Prior experience with virtual or hybrid programs - Must be able to lawfully work within the US and have unrestricted work authorization for US Benefits - In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support

Program Manager (Meeting Planner) - Meetings & Events   Your Destination This position is a Remote position.   Your Expedition (position overview)   As a key member of the Direct Travel Meeting & Events team, the Program Manager will be responsible for providing support in documentation, procurement, and sourcing areas including, but not limited to, meeting logistics, vendor negotiations, payment reconciliation, data entry into the CVENT meetings management tool, and management of purchase order/contract processing/invoicing.   This role will work closely with clients and a team of program managers and report to the team operations manager.   Going the Extra Mile (Responsibilities) - Consults with client to determine goals, needs, objectives, and expectations of the program  - Provides support as needed for meetings requests as program lead overseeing all logistical aspects of program from end to end - Collaborates with appropriate team members in internal kick-off, following program turnover from pre-sales to operations  - Executes overall strategy and choreography of meetings and events through timeline management - Remains current and knowledgeable about the industry to provide the client with innovative and compelling concepts - Creating, tracking and managing budgets, event spend and reporting - Manage requests for events: vendor set up, payment/contract status, credit card authorizations, and venue sourcing - Review and negotiate contracts in preparation for legal review and signature - Work with suppliers to negotiate and accept addendum terms and conditions - Manage food and beverage, audiovisual, ground transportation, activity and offsite requests as liaison on client behalf - Oversee all technical requirements including website registration, mobile apps and surveys as required per program goals - Reconcile event costs and process check requests, credit card transactions, and other payments as needed - Work with internal contacts to follow up with approvals needed with contracts/requisitions - Provide insight and recommendations into best practices for management of the CVENT reporting and data management tool - This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position Your Passport to Success (Qualifications) - College degree preferred - Minimum of (5) years of experience in event planning/operations and travel - CVENT experience (minimum 2 years) - Quick learner-gets up to speed on systems/processes - Experience with client invoicing, vendor payments, and company credit card reconciliation - Highly skilled in time management to facilitate involvement in multiple projects - Possess strong verbal and written communication skills - Proficiency in Microsoft Suite, Google Suite, Adobe, Teams - Knowledgeable in video conferencing platforms such as Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration tools  - Professional manner and appearance - Demonstrates the ability to think critically and strategically to anticipate opportunities and challenges - Be able to actively listen, have the capability to instill confidence in clients and colleagues, and present information with confidence  - Must be able to take direction and work well with others - Must be able to concentrate and perform accurately while meeting applicable productivity measures - Must be able to manage changes proactively and manage tasks as assigned - Must be able to lawfully work within the US and have unrestricted work authorization for US Preferred Qualifications - CMP or other Industry Certification - Prior experience working for a TMC - Strategic thinker Working Conditions  - Ability and willingness to work extended workdays and possible weekends  - Accessible during acceptable working hours identified per project/program  - Travel expectations – potential of 10-15% or more of time annually  - Frequent use of a computer and other office equipment  - Ability to lift 20 lbs - Frequent sitting, standing, and walking  - Ability to work remotely in a professional environment using collaborative tools to engage with team members and clients regularly Your Benefits Onboard   In addition to Medical, Dental, and Vision benefits Direct Travel/ATPI offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.   Embark on the next step in your career journey with Direct Travel!   Direct Travel/ATPI is one of the fastest growing Travel Management Companies (TMC) in the world. By leveraging both the expertise of its people and innovative technology solutions, Direct Travel/ATPI enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel/ATPI has offices globally and is currently ranked among the top providers on Travel Weekly’s Power List. For more information, visit https://www.dt.com/about-us/careers/   Direct Travel/ATPI is an EOE/AA/Veteran/People with Disabilities employer   If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel/ATPI.       Qualifications - College degree preferred - Minimum of (5) years of experience in event planning/operations and travel - CVENT experience (minimum 2 years) - Quick learner-gets up to speed on systems/processes - Experience with client invoicing, vendor payments, and company credit card reconciliation - Highly skilled in time management to facilitate involvement in multiple projects - Possess strong verbal and written communication skills - Proficiency in Microsoft Suite, Google Suite, Adobe, Teams - Knowledgeable in video conferencing platforms such as Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration tools  - Professional manner and appearance - Demonstrates the ability to think critically and strategically to anticipate opportunities and challenges - Be able to actively listen, have the capability to instill confidence in clients and colleagues, and present information with confidence  - Must be able to take direction and work well with others - Must be able to concentrate and perform accurately while meeting applicable productivity measures - Must be able to manage changes proactively and manage tasks as assigned - Must be able to lawfully work within the US and have unrestricted work authorization for US - CMP or other Industry Certification - Prior experience working for a TMC - Strategic thinker

Description PMO Director / Program Operations Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes. Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. Up to 25% travel may be required. Basic Qualifications: - Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master’s degree preferred. - PMP certification preferred. - Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives. - Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements. - Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement. - Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff. - Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings. - Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments. - Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred. #PT26ICF Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Hours: Shift Start Time: 8 AMShift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $62.230 - $80.300 - $89.930 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Timely and appropriate coordination of quality healthcare services to meet an individual's specific health needs in a cost-effective manner to promote positive outcomes. Involves a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's healthcare needs through communication and available resources. Addresses care that is client centered, with mutual goals, allowing stewardship of resources for the client and healthcare system. Required Qualifications - 5 Years Acute care or clinical experience in area of specialty. - 2 Years Utilization/Case Management experience, preferably in a Managed Care setting. - California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED - AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications - Bachelor's Degree in Nursing or in health related field. - Certified Case Manager (CCM) - Commission for Case Manager Certification -PREFERRED Essential Functions - Data collection Performs a thorough, systematic, and objective evaluation utilizing standardized tools when appropriate and client involvement in the assessment process and encouraging the client opportunities to communicate and collaborate with the case manager and healthcare team. Assessment information is obtained by interviewing the client/family, the primary care physician/provider and/or physician specialists, other members of the healthcare team and other appropriate individuals. Assessment should include the following components: physical/functional, psychosocial/behavioral, environmental/residential, family dynamics/support/caregiver capability and availability, spiritual/cultural, financial, learning capabilities/self care, health status expectations/goals, vocational/educational, transitional or discharge plan, and risk management. Evaluates objectively and critically all information related to the current and/or proposed treatment plan, potential barriers, goals and objectives, and care alternatives for client. Initial assessment is completed within 24 hours of admission per guidelines. Assess client healthcare needs and appropriate utilization of services by applying InterQual criteria and/or established and/or established organizational or payer guidelines within 24 hours of admission utilizing the first 12 hours of data to complete admission review. Documents assessment and IQ/guideline review data per department standards. - Demonstrate and maintain adherence to performance indicators Demonstrate and maintain adherence to performance indicators while performing services within scope of Case Management (CM) practice. Adhere to Case Management performance indicators identified as quality of care, qualifications, collaboration, legal, ethical, advocacy and resource management. Work within established standards for healthcare and case management practice and professional discipline. Achieve and maintain current professional licensure/certification in case management or in a health services profession directly related to individual's case management practice. Maintains continuing competence appropriate to Case Management and professional licensure/certification. Provide only those case management services qualified to provide and refer to other sources for services outside case management scope of practice. Practices in accordance with applicable local, state and federal laws. Knowledge and understanding of applicable accreditation and regulatory statues. Practices will be guided by ethical principles governing individual professional licensure/certification. Advocate both for client and payer to facilitate outcomes, however, when conflict arises, needs of client must be priority. Evaluate safety, effectiveness, cost and potential outcomes when providing stewardship for ongoing care needs of client. Refer, outsource and/or deliver care based on ongoing healthcare needs of client and ability and skill of healthcare provider. Promote most effective and efficient use of healthcare services and financial resources. - Develop and implement Develops and implements plan of care which identifies measurable goals that are appropriate to the individual and enhances quality, access and cost-effective outcomes. In collaboration with client/family and healthcare team members, identifies immediate, short-term and long-term needs and goals. Develops appropriate and necessary case management strategies to address needs and goals. Facilitates proactive discharge planning and healthcare services in accordance with payer contracts and benefit guidelines and/or Medicare guidelines. Engages the client/family in the planning process as the primary decision maker and goal setter, educate/prepare the client/family to make informed and appropriate decisions and facilitate enhanced collaboration among all patients to achieve stated goals and to ensure informed decision making. Engages problem-solving skills in order to reconcile potential/actual differing points of view and assure (advocate) wishes and needs for client/family are understood. Ensures development of appropriate contingency plans for each step of the healthcare process in the event of health or service complications. Ability to recognize that the client plan of care is dynamic and requires ongoing assessments and re-evaluations of health and progress. When appropriate, initiates and implements appropriate modifications in plan of care. Actively promotes, coordinates and facilitates communication among the client/family, healthcare team members, the payer and other relevant parties. Facilitates streamlining the healthcare delivery process to focus on an effective treatment plan for the client, including promotion of timely provision of healthcare and effective utilization of resources. Facilitates client education and understanding to prevent risk behaviors and to promote and achieve positive health and wellness outcomes. Identifies services that are not medically necessary and/or not covered benefit and appropriately follows payer and/or Medicare guidelines when issuing denial determinations. Documents plan of care, goals, outcomes and variances per department standards. - Plan of care Employ process of ongoing assessment, evaluation and documentation to monitor the quality of care, services delivered to the client to determine if the goals of the plan of care are achieved, remain appropriate and realistic and what actions may be implemented to enhance positive outcomes. Maintain professional collaboration and communication with client/family so client's health status and impact on the goals and outcomes of the plan of care can be disclosed. Maintain professional collaboration and communications with healthcare team members so plan of care can be discussed objectively, problems identified and adjustments made as needed. Maintain regular communication with pertinent healthcare providers/payers regarding client transition across healthcare settings. Barriers to care/services and strategies or plan revisions needed. Performs evaluation at a specified time frame to determine if client's condition has reached a static or regressive situation and proactively facilitates adjustments in the plan of care, providers, and/or services to promote enhanced outcomes. Identifies and implements changes in practice patterns and in the plan of care to produce outcomes that are positive, measurable and goal-oriented. Documents plan of care, goals, outcomes and variances per department standards. - Problem resolution Identifies opportunities for intervention when there is: lack of established or ineffective treatment plan/specific goals, non-adherence treatment/medications, permanent or temporary alterations in function, medical/psychological/functional complications, lack of resolution in meeting health care needs, lack of education of disease course/process, lack of family/social support, lack of financial resources to meet health care needs and compromised patient safety. Identifies opportunities for intervention, which may include analysis of patterns/trends: use of inappropriate services, under and over - utilization of services/providers, and premature or delayed discharge to appropriate level of care. Identifies/monitors client's who do not meet clinical criteria for hospital admission and/or continued stay. Communicates/collaborates with healthcare team when client does not meet criteria and identifies cost-effective, appropriate alternatives to acute care. Documents problem identification per department standards. - Typing skills Using a keyboard, required to type proficiently and accurately. Type a minimum of 30 words per minute with 0-2 errors. Proof work. Knowledge, Skills, and Abilities - Working knowledge of computer programs (Word and Excel) and demonstrates proficiency. - Advanced clinical skills in area of expertise. - Proficient knowledge and understanding of utilization management, case management, healthcare finances, alternative care options, goals and outcomes, regulatory and professional implications. - Skilled in conflict management and resolution. - Critical thinking skills. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class