This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform. - Provide remote technical support to users experiencing software or system-related issues. - Troubleshoot platform errors, configuration problems, and user access issues. - Assist users with system navigation, workflows, and best practices. - Support the onboarding and implementation of new users or teams onto the platform. - Document issues, troubleshooting steps, and resolutions in the ticketing system. - Escalate complex technical issues when necessary while ensuring proper follow-up. - Collaborate with internal teams to resolve recurring technical challenges and improve processes. - Maintain a high level of customer service while supporting users in a remote environment. Qualifications - Previous experience in technical support, helpdesk, or software support roles. - Strong troubleshooting and problem-solving skills. - Experience supporting SaaS platforms or business software applications. - Excellent written and verbal communication skills. - Ability to clearly explain technical concepts to non-technical users. - Ability to manage multiple support requests in a fast-paced environment. - Proficiency with the ServiceTitan platform. Requirements - $11 - $12 an hour Company Description 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential. - Headquartered in Overland Park, KS, USA - Service delivery facilities in the Philippines, India, Ukraine, South Africa, and Argentina We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Provide exceptional technical support and service directly to customers. • Investigate, troubleshoot, and resolve customer issues with clarity and thorough documentation. • Maintain detailed internal records of all interactions using ticketing software. • Cultivate strong relationships with colleagues and customers. • Escalate unresolved issues with comprehensive documentation to designated internal teams. • Identify and escalate recurring issues, facilitating their resolution by product engineering teams. • Collaborate with internal departments to ensure customer success. • Demonstrate deep product knowledge and familiarity with CivicPlus processes. • Act as a subject matter expert, contributing to internal and customer-facing training documentation. • Consistently achieve or exceed service level targets. • Drive efficiency improvements in workload management. • Mentor new employees, providing training in troubleshooting, business processes, and product knowledge.

Role Description Téged várunk a csapatba, ha... - Tanulmányaid mellett probléma nélkül tudsz vállalni heti 20 óra munkavégzést rugalmas munkaidő beosztással, távmunka lehetőséggel. - Még legalább 1 évig nappali tagozatos aktív hallgatói jogviszonnyal rendelkezel. - Felsőoktatási intézményben (főiskolán, egyetemen) tanulsz. - Magabiztosan használod az MS Office csomagot. - Magasszintű Excel és PowerBI tudással rendelkezel (Függvények, makrók ismerete, gyakorlati használata). - Pontos és precíz vagy és emellett nyitottság jellemez. - Kiválóan kommunikálsz szóban és írásban is. - Proaktivitás, jó problémamegoldó készséggel, eredményorientált személyiséggel, "can do it" hozzáállás jellemez. - Szeretsz és tudsz csapatban dolgozni, de önállóan is sikeresen el tudod végezni a feladataid. Előnyt jelent, ha... - Jól kezeled a változásokat, ügyfélközpontú vagy. - Műszaki folyamatok (létesítési-hibaelhárítási) vagy értékesítési folyamatok (megrendelés) ismerete. - Szereted a kihívásokat és probléma esetén a megoldásra fókuszálsz. - Komfortosan kommunikálsz angolul írásban és szóban egyaránt. Requirements - Adatelemzés, kimutatások, riportok és támogató anyagok készítése, illetve adminisztratív feladatok elvégzése. - Eredmények vizuális megjelenítése: automatizált (powerBI) megoldásokkal, felhasználók számára könnyen érthető módon. - Partnerekkel való kapcsolattartás. - Tapasztalt kollégáknak a támogatása a felmerülő problémák kielemzésében és megoldásában. Benefits - Havidíjas, szuper kedvező mobil díjcsomag. - Ha szakmai gyakorlatod nálunk töltenéd, van rá lehetőséged. - Konditerem használatának lehetősége és futópálya a rooftop bárunk mellett, ha fitten tartanád magad. - Korlátlan kávé és tea fogyasztás, ha éppen nem home office-ban dolgozol. - Munkahelyi beilleszkedést segítő onboarding program, mentor támogatásával. - Ha egészséged megőrzése mellett figyelsz a környezetre is, és bringával jössz munkába, kerékpártárolót biztosítunk számodra mélygarázsunkban. Company Description Csapatunk célja, hogy a közvetlen ügyfél kapcsolatban dolgozó kollégáknak és vezetőiknek támogatást nyújtsunk abban, hogy a munkavégzéssel és ügyfél elégedettséggel kapcsolatos eredmények és mutatók miként alakulnak egyén és csapat szinten. Ebben a pozícióban, csapatunk megbecsült tagjaként hatásod lehet a terület által támogatott front csatornák hatékonyságának növeléséhez.

Job Description Summary GE Vernova (NYSE: GEV) Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. Learn more at www.gevernova.com The Technical Field Advisor (TFA) provides on-site technical direction to customer-owned utility and industrial power plants for their Steam Turbine Generator System(s). The TFA is responsible for reviewing plant engineering documents and P&ID’s, troubleshooting of plant systems and equipment, planning, organizing, integrating and direction of resources such as labor, tools and materials as required to complete the work scope according to contractual requirements. The primary responsibility of the TFA is to safely manage the maintenance and repair of the various equipment used in power generation applications. You may be assigned other duties to help proactively drive our Steam Power vision and align with our organization’s core values. This position is available remotely within the U.S. and expected to travel 80% annually. Travel will primarily be within the U.S. and Canada but may include international travel. Continuous employment is dependent on successful completion of formal training provided by General Electric. Candidates may receive offers of employment at varying levels of seniority based on the candidate’s qualifications and relatable experience. Job Description Your Role: - Manage, perform, coordinate, and/or monitor Steam Power site activities. - Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation. - Respond to requests for emergency repairs and services to troublesome equipment. - Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites. - Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis. - Signs off on all changes implemented. - Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage. - Prepare timely and accurate technical reports for customer records and a reference for future outages. - Ensure all parts needed for the job are shipped to the site. - Perform aftermarket upgrades that need to be performed at the site level. - Supervise critical tasks when these activities are performed by third parties (as measuring, dimensional checks, other considered by the management). Required Qualifications - Bachelor's degree in Mechanical Engineering or related discipline from an accredited university with a 3.0 or higher GPA; or a High School Diploma / GED with 4+ years of experience in a Field Services or power generation equipment maintenance role. - Ability and willingness to travel up to 80% of the time. Desired Qualifications - Experience working on customer sites. - Technically oriented, fast-learner, self-starter (need people who need little direction, willing to do self-study, self-directed) - Solid understanding of Steam Turbine Operation and Controlling Parameters OR Steam Boiler Operational Principals - Strong technical skill in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment. Employment is contingent upon acceptable results of your pre-employment background and drug screening (to be taken within 48 hours of your receipt of the test paperwork). You may receive specialized classroom and laboratory training to prepare you for your assignment. You will be expected to complete periodic training to meet competency requirements for the position. All training courses attended must be successfully completed as a minimum requirement for employment. Please Note: If being hired to United States location- GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. If hired in the U.S. - The salary for this position is $70,000-75,000 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. *The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. This job posting will close March 30 2026 Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline: May 31, 2026 For candidates applying to a U.S. based position only: *The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This posting is expected to remain open for at least seven days after it was posted on March 03, 2026. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance and 12 paid holidays. New hires also receive 40 hours of personal business time, 160 hours of personal illness and caregiving time (subject to state law), and two weeks of annual vacation (which may be pro-rated based on start date). GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.