• Architect HubSpot across all Hubs (CRM, Marketing, Sales, Service, Ops) • Design data model, lifecycle stages, pipelines, and core objects • Configure workflows, automation, lead routing, and scoring • Implement and validate integrations with the client’s existing stack • Support data migration, cleanup, and QA • Build dashboards and reporting for operational and executive visibility • Document system architecture and implementation decisions • Deliver clean handoff of a production-ready HubSpot environment

• Support one or more client policy initiative(s) with a team engaging in activities such as policy analysis • Drive personal development through an annual process in partnership with your supervisor • Participate in new business development through research and supporting proposal content

• Assess the current Jira setup, including projects, workflows, custom fields, and user permissions. • Define the migration scope and identify critical tasks (e.g., data cleanup, user management). • Development migration strategy and detailed timeline. • Choose and configure the appropriate migration tools or methods. • Verify accuracy of migrated data. • Ensure workflows and permissions function properly • Collaborate with cross-functional teams and stakeholders. • Document migration process and lessons learned.

• Meet with clients both in-person and virtually to define solution dependencies and transform business practices in accordance with software design • Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency for both Alkami’s FinTech multi-tenant model and in-house clients • Conduct application demonstration and discovery sessions to refine business and technical software requirements after contract execution • Anticipate and raise project, business, and technical issues to the appropriate resources and actively participate in their resolution • Work directly with third party vendors to resolve integration and design issues with various external systems • Work closely with Development, Configuration, and PM resources to resolve complex technical integrations related to ongoing projects • Provide technical support to dedicated Support resources to upgrade and troubleshoot systems and environments as needed • Share guidance, knowledge, skills, and experiences with team members, provide technical leadership, and update internally-maintained knowledge repository • Audit client environments and oversee the launch of Alkami products and solutions