Role Description The Information Processing Clerk plays a vital role in ensuring the accurate handling, organization, and maintenance of clinical, administrative, and imaging-related information within Jazz Imaging. This position is responsible for processing patient records, updating electronic systems with critical data, supporting administrative workflows, and maintaining high standards of data integrity and confidentiality. The role contributes directly to operational efficiency and quality of service delivery across the organization. - Accurately enter, update, and maintain patient information in electronic records and imaging systems (e.g., patient demographics, referral details, procedure data). - Prepare, organize, and process documentation related to imaging procedures, patient authorizations, and medical histories. - Ensure all records are complete, consistent, and compliant with established standards. - Retrieve, file, and organize physical and digital documents for clinical and administrative use. - Assist with scanning, indexing, and archiving documents to support efficient information retrieval. - Collaborate with technologists, office staff, and administrators to address documentation discrepancies and ensure timely resolution. - Review records for accuracy, completeness, and compliance with company policies and regulatory requirements (e.g., HIPAA). - Identify and correct data entry errors and inconsistencies. - Support internal audits and quality improvement initiatives related to information management. - Communicate with patients, staff, and external partners to verify information and resolve data issues. - Provide support to front-desk and scheduling staff when necessary to maintain continuity of operations. - Assist with special projects involving data consolidation, reporting, or information systems enhancements. Qualifications - High school diploma or equivalent; associate's degree in health information, business administration, or related field preferred. - Previous experience in data entry, records management, or administrative support is an asset. - Strong attention to detail and a commitment to data accuracy. - Proficiency in using computer systems, office software (e.g., Microsoft Office), and electronic records platforms. - Excellent organizational and time-management skills, with the ability to prioritize tasks. - Good written and verbal communication skills. - Ability to handle confidential information with discretion and professionalism.

• Review and complete customer security questionnaires (e.g., SIG, CAIQ, VSA, and custom formats) with high accuracy • Assist with security-related sections of RFPs and RFIs, ensuring responses are clear, consistent, and submitted on time • Partner with Sales, Legal, Engineering, Product, and Security to gather and confirm required information • Maintain a centralized, up-to-date repository of security documentation, FAQs, and standard responses • Learn and document security controls, processes, and certifications (e.g., SOC 2, ISO 27001) • Support follow-up security reviews by tracking questions, clarifications, and approvals • Help build templates, checklists, and lightweight processes to improve future response efficiency

• Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions. • Analyzing customer traffic as well as systems and implementing Akamai security solutions to answer customers' security issues. • Collaborating with a cross-functional project team to scope and create technical solutions and support the implementation. • Participating in ongoing training initiatives to up-skill yourself and to train others.

• Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions • Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers' security issues • Managing and documenting technical issues, responses and requests to ensure information is recorded and updated • Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation • Participating in ongoing training initiatives to up-skill yourself and to train others. • Being a proactive technical consultant and trusted advisor for our customers delivering value with every engagement