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BridgePhase logo
BridgePhase

Where Innovation and Performance Converge

Technical Business Analyst

Business AnalystBusiness AnalystOtherRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

176 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglishAWSAzureDrupalSDLC

Job Description

Technical Business Analyst

BridgePhase

• Analyze and document complex business and technical requirements for system enhancements • Serve as the primary point of contact between end users, federal stakeholders, and the development team • Facilitate requirements gathering workshops, stakeholder interviews, and user feedback sessions • Translate business needs into detailed functional and non-functional requirements • Develop user stories, acceptance criteria, process flows, and workflow documentation • Gather, synthesize, and prioritize customer feedback from multiple sources and stakeholder groups • Conduct gap analysis between current system capabilities and future state requirements • Trace requirements through design, development, testing, and deployment phases • Document customer needs, issues, and enhancement requests in actionable formats • Collaborate with technical architects and developers to ensure feasibility of proposed solutions • Support backlog refinement and provide ongoing clarification on requirements • Coordinate and support user acceptance testing and stakeholder validation activities • Track and communicate the status of customer requests, enhancements, and development initiatives • Identify trends and patterns in user feedback to inform roadmap and prioritization decisions • Develop and maintain customer-facing documentation, FAQs, and knowledge base materials • Support change management initiatives and adoption activities • Ensure requirements and customer needs align with federal compliance, security, and accessibility standards • Interface regularly with federal stakeholders to communicate progress, risks, and outcomes

Job Requirements

  • At least 8 years of total professional experience with 5+ years in business analysis, customer liaison, or stakeholder-facing roles on technology projects
  • Prior or current experience supporting government programs (GovCon experience required)
  • Strong technical and functional expertise in:
  • Requirements elicitation, analysis, and documentation methodologies
  • Stakeholder engagement and relationship management in complex organizations
  • User story development and acceptance criteria definition
  • Business process modeling and workflow analysis
  • Requirements management tools (JIRA, Confluence, Azure DevOps, or similar)
  • Customer communication and engagement strategies
  • Gap analysis, impact assessment, and prioritization techniques
  • Facilitation of workshops, meetings, and feedback sessions
  • Agile requirements practices and backlog management
  • Requirements traceability and validation
  • Demonstrated ability to:
  • Break down complex problems into clear, actionable requirements
  • Translate technical concepts into accessible language for non-technical audiences
  • Build trust and credibility with diverse federal stakeholder groups
  • Identify conflicts, ambiguities, and gaps in requirements or customer needs
  • Balance stakeholder expectations with technical and operational constraints
  • Synthesize information from multiple sources into cohesive documentation
  • Manage competing priorities while maintaining professionalism under pressure
  • Work independently on ambiguous or evolving problem spaces
  • Working knowledge and familiarity with:
  • Content management systems and information sharing platforms
  • Drupal or similar content management systems
  • Web application architecture and functionality
  • User experience and accessibility principles (Section 508, WCAG)
  • Software development lifecycle (SDLC) methodologies
  • Testing methodologies and user acceptance testing coordination
  • Federal IT governance and compliance requirements
  • Federal security requirements (FedRAMP, FISMA, NIST)
  • API integrations and data integration patterns
  • Cloud architecture concepts (AWS preferred)

Benefits

  • Competitive compensation that reflects your skills and impact
  • Multiple bonus programs rewarding performance, company growth, and employee referrals
  • Flexible PTO with 20 days to use when you need them
  • All federal holidays paid to help you truly recharge
  • Paid sick leave because health always comes first
  • 100% paid parental leave
  • 401(k) with 6% match and no vesting period
  • Top-tier medical, dental, and vision plans with low out-of-pocket costs
  • Short- and long-term disability and life insurance included
  • Pet insurance to support your four-legged family
  • Annual professional development budget for training, certifications, and conferences
  • Two paid community service days for causes that matter to you
  • Social pod budget to connect with teammates wherever you live

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