This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Nationwide IT Services is seeking a Program Acquisition Manager to lead the contractor Information Technology (IT) Acquisition process team to improve efficiency and effectiveness. - Provide knowledge of the Information Technology Acquisition lifecycle process and management of milestones - Manage the acquisition and meeting schedule milestones - Manage and track the collection, input, and processing of information and data received from customers and technical contacts - Identify discrepancies, risks, and available resources with the government program manager - Collaborate on process improvement and completion with the government program manager to ensure efficiency, accuracy, and timeliness of information transmitted for review Qualifications - Have experience with the Information Technology Acquisition lifecycle process and acquisition milestones - Have experience in managing, reviewing, and analyzing a variety of source and acquisition documentation - Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission Requirements - Have Five (5) years of experience in program management for Acquisition Category (ACAT) programs and non-ACAT programs Company Description Nationwide IT Services is a trusted government contractor supporting Department of Defense customers. We offer the opportunity to work on high-impact cybersecurity missions alongside experienced professionals in a collaborative and growth-focused environment.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview The Senior Program Manager plays a key role in driving AI & automation program execution and optimization efficiency across the Revenue Operations organization. This role supports and may lead the implementation of projects optimizing AI, automation workflows, and systems. You will help scale day-to-day operations by reducing manual work, improving internal tools, and supporting process excellence. Responsibilities AI & Automation Execution & Workflow Optimization - Lead the implementation of AI-powered tools and workflows to automate repetitive tasks and enhance the user support experience. You will work across different channels like chat, tickets, and store reviews. - Work closely with the engineering teams to ensure key deliverables are prioritized and completed in a timely manner. - Continuously assess and deploy emerging AI solutions that can improve internal workflows and customer outcomes. - Test, document, and improve automation flows based on internal feedback and performance data. Customer Journey Optimization - Automate onboarding flows for B2B, academic, and enterprise customers. - Support pre-sale and post-sale efforts by developing smart outreach strategies leveraging automated touchpoints. - Improve collaboration between sales, CS, and BD through seamless handoffs and integrated workflows. Revenue Enablement & Retention Automation Strategy - In collaboration with product and eng, build and optimize smart cancellation flows to reduce churn at the point of decision. - Launch usage-based engagement journeys to improve free-to-paid conversion. - Develop AI reactivation triggers based on inactivity or usage drop-off. - Use AI product tracking signals (domain clustering, feature engagement) to support Sales with institutional expansion leads. Systems & Tool Management - Maintain and troubleshoot key systems used by internal teams (e.g., ticketing systems, workflow tools, task management platforms, and CRM) across QuillBot, Scribbr, and LanguageTool. - Assist with user configurations, permissioning, and updates to ensure tools are reliable and aligned with team needs and business objectives. - Regularly audit and test workflows to identify and address inefficiencies or blockers. - Coordinate timelines, follow-ups, and deliverables across automation-related initiatives. - Provide post-implementation support and training to internal users. Reporting & Insight Support - Define and track OKRs related to automation and operations, customer experience (CSAT), operational efficiency (ticket resolution time, deflection rates), and revenue influence (retention, expansion). - Build dashboards and reports to communicate the impact of AI initiatives and surface strategic insights for Product, CS, and RevOps teams. - Support RevOps by surfacing customer insights and identifying trends in operational data. Documentation & Enablement - Collaborate with the Community and Content team to maintain process documentation, tool guides, and SOPs for automated workflows and internal systems. - In collaboration with the Community and Content team, support the onboarding and enablement of internal users through how-to resources, FAQs, and lightweight training. - Promote consistency and visibility by ensuring key workflows are well-documented and accessible across teams. Qualifications - 3-5+ years of experience in working with AI automation across various systems (Intercomm, ZenDesk, SFDC and Monday.com CRMs, Notion, Asana, and Figma as some examples) at a SaaS company (EdTech or consumer apps a plus). - Experience with no-code tools like n8n or Zapier. - Strong program management skills and experience working cross-functionally with Product, Engineering, Marketing, Sales, Business Development, and Customer Success. - Comfortable navigating feedback loops, ambiguity, and fast-moving environments. - Excellent organizational and communication skills. - Familiarity with dashboarding tools such as Amplitude and report generation. Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel, Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-DH1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

Program Manager This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: The HPE Networking team is seeking a Program Manager to support critical sales and go-to-market initiatives. This role is responsible for managing programs that enable sales teams to migrate customers to new and current solutions, including transitions to new operating systems. These initiatives are essential to supporting both current and future sales periods. Responsibilities: · The individual will be responsible for communication to the field on the available programs, their rules, and appropriate use cases. · Create and present training materials · This individual will also be responsible for period reporting for each program for use and financial reporting for use. Program Operations: · Assist in the creation of program rules and processes as required. · Responsible for all registration reviews and field assistance in completion. · Documentation of all registration requests regarding program requirements and compliance checking · Support of all manually submitted registration requests due to system limitations. · Escalation point for all review requests and reporting of information updates as requested. · Review of all Claim requests and verification of provided/required documentation. · Approval point for Claim payment. · Periodic review of program financial feasibility due to shifting COGS. Program Reporting · Maintain Monthly reporting logs for Registrations and Claims · Prepare usage reports for each process portion. · Delivery monthly and quarterly report readouts as requested Education and Experience Required: - Bachelors degree. - 7 years experience in project management or in similar roles/businesses. - Knowledge and Skills: - Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management. - Speaks with authority to most layers of depth related to project management methods. - Makes use of and contributes to the company's PM Professions community. - PMP Certified. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #networking Job: ServicesJob Level: Expert "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 200,500 in Massachusetts // 92,600 - 213,500 in North Carolina & Oregon & South Carolina & Texas The listed salary range reflects base salary. Variable incentives may also be offered." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

The Project Control Specialist Manager provides high-level project control and financial analysis support to assigned Business Unit portfolios. Additionally, the PCS-Manager leads a team of PCS in support of business unit, program, and project management objectives. They drive performance through the development of team competency, optimizing common processes and methods, and providing internal consultation and mentorship. The PCS-Manager will spend approximately 30% of their time in a supervisory capacity and the other 70% providing high-end project control and financial analysis. The role will function in a geographically distributed department with flexible work location and occasional travel. Roles and Responsibilities: The PCS-Manager is expected to perform the project control role equivalent to a Project Control Specialist – Principal or higher and the following Supervisory responsibilities: People & Leadership: Customer Service - Guides and assists PCS team members to deliver exceptional service to customers, both internal and external (examples: BU Sr Directors, Project Managers, and the Finance, Accounting, and Contracts team). - Helps to quickly resolve customer service issues or challenges Build Leader Capacity - Builds relationships and collaborates across organizational boundaries to improve customer satisfaction and meet business goals and strategies. - Builds team leadership capacity and skill depth in the Project Control Specialist team - Career Development: Coaches and develops PCS team members to improve performance and prepares them for career advancement; follows-up during the year to assess progress vs individual development plans. Supports internal mobility consistent w/Internal transfer policy. Build Teams/Recruiting - Project and Team Leadership: Clearly communicates tasks to your team, empowers/assists individual performers, monitors task execution/deliverable quality and assumes accountability for team performance vs plan. - People/Team Management: Treats team members with respect and fosters a culture that supports the same; facilitates and drives strong cross team and divisional collaboration. - Administration: Promptly completes key admin tasks related to timesheet management, expense management, and onboarding and offboarding employees. Ensures training/support to new hires to enable them to quickly perform assigned duties and tasks at required performance levels. Employee Relations - Performance coaching: Conducts ongoing performance coaching and feedback throughout the year. Manages your team in a way that contributes to high employee engagement and high team retention (>92%) - Annual Goals: Collaboratively defines annual goals for your direct reports - Recognition: Recognizes team members through multiple channels for outstanding performance (SALUTE, personal notes, spot bonuses, annual bonuses, etc.) - Proactively partners with HR to work through sensitive employee issues/concerns in a timely manner - Documents performance discussions and outcomes - Compliance: Ensures team compliance with company policies, processes, and procedures Business Operations Planning & Budget - Perform Business Unit and Contract level performance analysis. - Prepare and coordinate financial budgets, operation plans, forecasts, what-if scenarios, and capital allocation reports. - Conduct analysis and recommendations for BU level financial execution (overhead performance, variance analysis, forecasting based on BD opportunities). - Analyze Key Performance Indicators (KPIs) and identify performance trends, risks, and opportunities. - Perform ad hoc financial analysis as necessary to identify trends and link outcomes to drivers. Project Control Specialist Technical Support Financial Planning and Budget - Conduct financial planning, tracking execution to plan and performing profitability analysis. - Conduct financial risk management and issue tracking. - Prepare reports and manage project/program financial data. - Maintain various project budgets, such as travel/ODCs, and support associated workflows. - Interface with the Finance, Accounting, and Contracts team for related project/program issues. - Support time management reconciliation. - Support the tracking and processing of subcontractor and vendor invoices Qualifications Required Education: - Bachelor’s degree required – preferably in Finance, Accounting, Business Administration, or any related discipline Required Skills: - 7-10 years' experience in Project Control, FP&A, Accounting or any related discipline - Government Contracting Experience - 1-3+ years supervisory experience - Familiarity with Financial Management toolkits such as Deltek CostPoint, Workday Adaptive Planning, Power BI or other similar ERP/BI systems. - Advanced Proficiency in Microsoft Office, with an emphasis on Excel - Demonstrated ability to lead a distributed team to perform in a dynamic, fast-paced business environment Additional Notes: - Leadership and Direction: Activities will be directed, monitored, outlined, and supervised by the PCS Senior Manager. Works under general supervision. Clearance Requirements: - None #LI-MS1 #MTSI