QuillBot

About Us Quillbot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, Quillbot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview We are looking for an experienced Engineering Manager—Data Platform to lead and scale Quillbot’s data infrastructure powering our product, AI, and growth initiatives. With over 60M+ users, our data platform is critical to enabling product intelligence, experimentation, usage metering, and lifecycle marketing. This role is both technical and strategic—you will drive architectural decisions, build high-performing systems, and lead a team of engineers to deliver a reliable, scalable, and cost-efficient data platform. You will also treat the platform as an internal product, ensuring usability and value for cross-functional stakeholders. Responsibilities Technical Leadership & Architecture - Own the architecture and evolution of the data platform to support large-scale, real-time, and batch data processing. - Design systems for analytics, experimentation, event tracking, and usage metering. - Ensure high standards of scalability, reliability, performance, and data quality. - Drive best practices in data engineering, system design, and observability. Team Leadership & Development - Build, mentor, and lead a high-performing team of data and platform engineers. - Foster a culture of ownership, innovation, and continuous improvement. - Provide technical guidance, career development, and performance management. Cross-functional Collaboration - Partner closely with Product, AI, Growth, and Marketing teams to understand data needs and translate them into scalable solutions. - Enable data-driven decision-making across the organization. Platform as a Product - Improve the developer experience and usability of the data platform for internal teams. - Define and track platform KPIs such as adoption, reliability, and performance. Performance & Cost Optimization - Optimize infrastructure for cost efficiency and performance at scale. - Continuously evaluate tools, technologies, and processes to improve ROI. Gen AI and Automation - Supporting AI research with data, both for training and capabilities. Qualifications - 7+ years of experience in software/data engineering, with 2+ years in engineering management. - Strong technical depth + architecture judgment - Strong experience building and scaling data platforms or distributed systems. - Hands-on experience with backend technologies like Node.js and JavaScript ecosystems. - Real experience with systems like Spark, streaming, pipelines - Solid understanding of data pipelines, ETL/ELT processes, and analytics systems. - Experience with cloud platforms (AWS/GCP/Azure) and modern data stack tools. - Proven ability to make architectural trade-offs and lead large technical initiatives. - Strong communication skills with experience working cross-functionally across business teams Bonus Points - Experience supporting AI/ML, experimentation platforms, or growth analytics. - Familiarity with frontend technologies like React.js for building internal tools or dashboards. - Experience handling data systems at consumer scale (millions of users). Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to Quillbot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company with employees across the United States, Canada, India, Germany, and the Netherlands. Our compensation approach is market-based and varies by location while ensuring fairness, consistency, and transparency. The base pay for this role is determined by several factors, including: - Relevant professional experience - Skills and expertise - Scope and responsibilities of the role - Internal equity considerations In addition to base salary, total compensation may include bonus, equity, and benefits. Eligibility depends on role, level, and location. We are committed to equal pay for equal work, and all compensation decisions are made using consistent, gender-neutral criteria in alignment with pay transparency requirements #Quillbot #LI-Remote #LI-SG1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview As Senior Director of AI, you will serve as the primary architect of QuillBot’s intelligence layer, leading the evolution from a suite of AI tools to a unified, agent-driven AI-native creative platform. We are at an inflection point, transitioning rapidly from a collection of discrete capabilities into a cohesive system where users can move seamlessly from high-level intent to fully realized outputs across writing, research, and design. You will define and build the orchestration systems that unify QuillBot’s products into cohesive, multi-step workflows—enabling intelligent systems to plan, coordinate, and execute complex creative tasks. This role will define how intelligence is integrated across every QuillBot product experience. Reporting to the VP of AI, you will lead both AI R&D and Applied AI teams, shaping the model stack, agentic infrastructure, and production systems that power tens of millions of users. This role operates at the intersection of research, AI alignment, systems architecture, and product strategy, requiring technical depth, execution velocity, and the ability to drive alignment across Engineering, Product, and executive leadership. This role sits within QuillBot’s senior leadership team and carries significant influence over QuillBot’s technical direction, strategy, and tactical execution. In your first six months, you will: - Ship and iterate on production agentic workflows connecting QuillBot's core tools and surfaces, proving the orchestration architecture under real user load - Make high-conviction technical bets on the model stack, compute strategy, and agent execution model, with written rationale that the org can build against - Own the technical point of view on which ICP verticals and workflows justify agentic investment, and drive that conviction into AI, product, and engineering planning - Inherit and reshape the AI org to match the velocity and scope of what we're building, including hiring where gaps exist Responsibilities AI Architecture & Orchestration - Design and lead systems for intent recognition, task decomposition, and multi-step execution across QuillBot’s product surfaces - Define how agentic systems plan, coordinate, and execute workflows across a multi-surface application suite - Establish standards for agent-native infrastructure, enabling product surfaces to be machine-readable and executable AI R&D & Multimodal Systems - Lead research and development across text and multimodal domains, with an initial focus on text and image capabilities - Build on QuillBot’s existing strengths in NLP while extending into new modalities to create differentiated product experiences - Make model strategy decisions across proprietary and third-party systems, balancing capability, cost, and shipping velocity Applied AI & Platform Operations - Drive the shipping cadence for model updates, MLOps, and data pipelines across high-scale production - Own system reliability and performance of the AI stack serving tens of millions of users worldwide - Balance system performance, latency, and cost through informed decisions on compute economics and architecture Leadership & Cross-Functional Alignment - Build and lead an integrated AI organization spanning R&D and Applied AI teams - Partner with the VP of AI and senior leadership to define technical direction, evaluate trade-offs, and guide platform-level decisions - Drive alignment across Engineering, Product, and Design to ensure adoption of agent-native standards - Raise the quality bar across the organization, acting as a force multiplier for team performance and execution - Architect the team's operating model around AI-native workflows, using automated pipelines, code generation, and internal tooling to achieve output disproportionate to headcount Qualifications AI & Systems Expertise - Experience building and shipping agentic systems or orchestration platforms in production at meaningful scale, not prototypes or research demos - Distributed Agency: deep expertise coordinating diverse agent populations (plan-based, scripted, and hybrid) within stateful environments, including task decomposition, intent routing, and multi-step execution - State & Persistence: proven ability to design and operate systems that maintain sustained, context-aware agency across multi-session and multi-domain workflows - Compute Economics: ability to optimize sophisticated planning logic against the constraints of latency, unit economics, and reliability at consumer scale - Background in NLP and/or multimodal AI (text and image preferred), with the ability to guide applied research, evaluate model architectures, and make binding technical decisions on model strategy across proprietary and third-party ecosystems Leadership & Execution - Proven leadership of both AI R&D and Applied AI/MLOps teams within consumer product environments serving millions of users - Track record of scaling AI systems and infrastructure from early-stage builds (0→1) into high-scale production (1→10), not just inheriting mature platforms - Forms strong technical opinions quickly, updates them based on evidence rather than consensus, and translates AI capabilities into product direction and business impact - Has built or reshaped AI organizations to match the demands of a rapidly evolving technical mandate, including hiring, restructuring, and raising the performance bar Cross-Functional Influence - Drives alignment across Engineering, Product, and executive stakeholders through technical credibility and strategic clarity, not positional authority - Operates effectively across global distributed teams and time zones Bonus Points - Experience with agent-to-tool communication frameworks or emerging standards (e.g., MCP, agent SDKs) - Contributions to peer-reviewed research or involvement in the broader AI research community - Experience with browser-based or edge compute environments (e.g., WebGPU) - Background in creative, productivity, or prosumer software platforms - Experience operating in founder-led or highly entrepreneurial environments Benefits & Perks - Competitive salary and annual bonus - Medical coverage, including full dental and vision - Retirement savings plans - Life and disability benefits - Vacation & leaves of absence - Annual family planning stipend - Social responsibility program (volunteer time off and donation matching) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Annual wellness stipend - Monthly tech stipend - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in the US. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-JK1 In accordance with applicable pay transparency laws, we provide a good-faith base salary range for each role. Total compensation may also include equity, which is determined by role, level, and location. The base salary range for this role if filled within the following states is: California and New York Pay Range $249,000—$421,000 USD Massachusetts and Washington Pay Range $249,000—$378,000 USD Minnesota and New Jersey Pay Range $249,000—$337,000 USD Colorado and Illinois Pay Range $218,000—$337,000 USD Vermont Pay Range $218,000—$294,000 USD Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview We are seeking a seasoned Staff Product Designer who shares a passion for both the craft of writing and communications, as well as design, and is eager to combine these passions to join a team in creating a top-tier AI communications platform. As Staff Designer for the growth team, you’ll lead high-impact initiatives redefining core user experiences. You’ll drive zero-to-one user journeys, create intelligent and contextual monetization flows, and deliver intuitive, powerful experiences. This role requires strong systems thinking, close collaboration with UXR and data, and the ability to influence cross-functional teams. You’ll be a thought partner to PMs and engineers, help shape roadmaps, mentor designers, and act as a strategic partner across pods and vested stakeholders. Responsibilities - Lead the design of new experiences and products that impact how QuillBot users communicate effectively. - Guide projects from ideation through execution, ensuring every detail is considered and every interaction is refined for a cohesive, intuitive experience. - Demonstrate mastery in design, with an exceptional eye for detail and nuance in the UI. - Ensure that our products not only function well but also delight users. - Partner with UX research to inform design decisions. Advocate for the user at every stage of the design process. - Design with measurable impact in mind, creating solutions that drive activation, deepen user engagement, and broaden how our tools are used. - Work closely with cross-functional teams, including product managers, engineers, writers and brand, to create cohesive and innovative design solutions. - Push the boundaries of what writing tools can be. Experiment with new ideas and approaches that enhance the writing process. - Provide guidance and mentorship to junior designers, fostering a culture of continuous learning and improvement within the design team. Qualifications - Professional training and degree in UX or Product Design - 8+ years of experience in a product design role, with at least four years as a lead designer - A passion for writing - Skilled prototyper - Skilled in designing tools for the web / desktop as well as mobile - Thoughtful and passionate collaborator - A deep fascination for how technology intersects with creativity and empowers people rather than supplants them - A strong command of the English language, both written and spoken Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-JK1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview The IT Systems Engineer will be a key contributor to the IT Operations team, responsible for designing, automating, and managing scalable IT infrastructure and cloud environments. This role requires deep technical expertise in automation, IT Infrastructure and DevOps practices, cloud engineering (AWS/GCP), coupled with excellent communication and collaboration skills. The ideal candidate will have at least 8 years of experience in IT infrastructure, automation, and systems engineering — capable of bridging the gap between IT operations, cloud technologies, and engineering teams to drive operational excellence. Responsibilities - Infrastructure & Systems Engineering - Support and maintain scalable and secure IT infrastructure across cloud (GCP/AWS) and on-prem environments. - Ensure high availability and performance of internal IT systems, applications, and collaboration tools. - Automate provisioning, monitoring, and maintenance processes using modern scripting and orchestration tools. - Manage identity, access, and device management solutions ensuring compliance and security. - Automation & DevOps - Automate repetitive IT and operational tasks using Python, PowerShell, or Bash. - Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation. - Build and manage CI/CD pipelines for infrastructure and application deployments. - Collaborate with development and security teams to optimize DevOps workflows and improve deployment reliability. - Cloud Engineering (AWS / GCP) - Manage and optimize workloads in AWS and GCP environments, ensuring cost efficiency (FinOps alignment). - Implement cloud security best practices in alignment with organizational compliance standards. - Troubleshoot complex issues in multi-cloud or hybrid environments. - Drive automation for provisioning, scaling, and monitoring of cloud resources. - IT Support & Collaboration Tools - Provide Tier 3-level support for critical IT systems and escalations. - Manage enterprise collaboration platforms (e.g., Google Workspace, Slack, Zoom, Atlassian Suite, CI/CD tools etc.). - Ensure seamless integration between IT tools, systems, and internal applications. • Work closely with global IT teams to maintain consistent service delivery and user satisfaction. - Security & Compliance - Implement and maintain endpoint and cloud security controls. - Support vulnerability management, patching, and compliance initiatives (SOC, GDPR, ISO, etc.). - Partner with SecOps and FinOps teams to ensure secure, efficient, and compliant infrastructure operations. - Communication & Collaboration - Act as a bridge between IT operations, engineering, and business teams to translate technical requirements into practical solutions. - Provide clear documentation, communication, and training for IT processes and automation systems. - Support cross-functional initiatives led by ITOps and collaborate across multiple time zones. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or related field. • 5-8 years of experience in IT Systems Engineering, Automation, or DevOps roles. - Hands-on expertise in cloud platforms (AWS and/or GCP) and associated automation tools. - Strong scripting and development skills in Python, with experience in automating IT processes. - Deep understanding of IT infrastructure (Linux , Windows Ad, networking, identity management, device management, monitoring, etc.). - Proven ability to deliver automation and infrastructure projects in a fast-paced, global environment. - Excellent communication and collaboration skills with a customer-first mindset. - Experience working in distributed, remote-first organizations is a plus. Bonus Points - Certifications in AWS (e.g., AWS SysOps/DevOps Engineer), GCP (e.g., Professional Cloud Engineer), or related areas. - Experience with IaC (Terraform, Ansible), CI/CD (Jenkins, GitLab, GitHub Actions), and monitoring tools (Prometheus, Grafana). - Exposure to FinOps or cloud cost optimization. - Knowledge of ITIL processes or similar frameworks. Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #Quillbot #LI-Remote #LI-DH1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

Role Description We are looking for a strategic, high-ownership Director of Organic Growth to lead and scale QuillBot’s organic acquisition engine across all major discovery surfaces. This role goes well beyond traditional SEO—you will own the full spectrum of organic growth, including: - Search Engine Optimization (SEO) - App Store Optimization (ASO) - Generative Engine Optimization (GEO) - Extension Store visibility (Chrome Web Store, Safari Extensions Gallery, and others) As a Director, you will set the vision, build and manage the roadmap, and lead the existing SEO & Organic Growth team. You’ll partner closely with Product, Engineering, Content, Brand, and International teams to embed organic growth into QuillBot’s product and go-to-market strategy. Your work will directly influence organic traffic, sales, install volume, revenue, and brand visibility on a global scale. Responsibilities - Strategy & Leadership - Organic Growth Strategy: Define and own the overarching organic growth strategy spanning SEO, ASO, GEO, and Extension Store optimization. Set quarterly and annual OKRs tied to impressions, clicks, MAU, installs, and sales. - Team Leadership: Manage, mentor, and develop the SEO & Organic Growth team. Foster a culture of experimentation, accountability, and continuous learning. Identify and hire for key capability gaps as needed. - Roadmap Ownership: Build and maintain a prioritized organic growth roadmap. Balance quick wins with longer-term strategic bets. Present plans and progress to senior leadership, including the CEO. - Cross-Functional Partnership: Serve as the organic growth voice in cross-functional planning with AI, Product, Engineering, Content, Brand, Marketing Operations, and International Expansion teams. Ensure organic considerations are embedded in product launches, site architecture decisions, and content strategy. - Product Roadmap Influence: Act as a key influencer of the Product roadmap by surfacing organic growth opportunities, user intent data, and search landscape insights that shape feature prioritization, new product bets, and go-to-market timing. - Search Engine Optimization (SEO) - SEO Program Ownership: Own end-to-end SEO performance across QuillBot’s web properties. Drive strategy across on-page, off-page, and technical SEO to secure and defend top positions for high-value keywords. - Technical SEO: Lead technical audits and partner with Engineering to resolve crawlability, indexation, Core Web Vitals, site speed, structured data, and mobile-responsiveness issues at scale. - Content & Keyword Strategy: Oversee keyword research, content gap analysis, and on-page optimization. Collaborate with the Content team to ensure every page is strategically targeted and continuously improved. - Link Building & Authority: Direct link-building and digital PR strategies to grow domain authority. Evaluate backlink quality and build partnerships with authoritative sites. - Algorithm Resilience: Monitor Google algorithm updates, diagnose ranking fluctuations, and quickly adapt strategies to protect and grow organic traffic. - Generative Engine Optimisation (GEO) - GEO Strategy: Develop and execute a strategy to maximize QuillBot’s visibility in AI-generated answers and citations across generative search experiences (e.g., Google AI Overviews, ChatGPT, etc). - Content for LLMs: Work with Content and Product to structure information, schema markup, and authoritative content so that generative engines accurately surface and recommend QuillBot. - Measurement & Experimentation: Define GEO-specific metrics, build tracking frameworks, and run experiments to understand how generative surfaces drive traffic and conversions. - Competitive Intelligence: Monitor how competitors are cited in generative answers and identify opportunities to increase QuillBot’s share of voice. - App Store Optimisation (ASO) - ASO Program Ownership: Own QuillBot’s organic discoverability and conversion rates in the Apple App Store and Google Play Store. - Listing Optimization: Optimize app titles, subtitles, descriptions, keywords, screenshots, and preview videos to improve search rankings and download conversion rates. - Ratings & Reviews: Develop strategies to increase the volume and quality of positive ratings and reviews, and work with Product to address recurring user feedback themes. - A/B Testing: Design and run store listing experiments to continuously improve conversion. Leverage tools like Google Play Experiments and third-party ASO platforms. - Market-Specific ASO: Partner with the International Expansion team to localize and optimize listings for priority markets. - Extension Store Optimisation - Extension Visibility: Own QuillBot’s presence and discoverability in the Chrome Web Store, Safari Extensions Gallery, Microsoft Edge Add-ons, and Firefox Add-ons. - Listing & CRO: Optimize extension titles, descriptions, screenshots, and feature graphics. Improve install conversion rates through iterative testing. - Ratings & Review Strategy: Drive rating volume and quality for extensions. Coordinate with Product and Support to address negative feedback and reduce churn. - Cross-Channel Synergy: Align extension store strategy with SEO and ASO efforts to create a unified organic discovery experience across web, app, and extension surfaces. - Analytics, Reporting & Insights - Performance Measurement: Build and maintain dashboards tracking organic performance across all channels (SEO, ASO, GEO, Extension Stores). Define KPIs and ensure the team is data-driven in decision-making. - Executive Reporting: Deliver regular performance updates and strategic insights to senior leadership. Translate complex organic data into clear narratives with actionable recommendations. - Tool Stack: Evaluate and manage the organic growth tool stack (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs, Sensor Tower, Screaming Frog, etc). Qualifications - 8–10 years of progressive experience in SEO and/or organic growth, with at least 3 years in a people-management role. - Global experience: demonstrated ability to drive organic growth across multiple markets, regions, and languages—not limited to English-speaking audiences. - Demonstrated success managing organic growth for a high-traffic website (+20M monthly active users) and a consumer app with significant install volume. - Proven track record of securing and defending #1 positions for competitive keywords. - Proven ability to build organic visibility from zero for new product launches in highly competitive markets — taking a product from no search presence to top-ranking positions against established incumbents. - Deep expertise across on-page, off-page, and technical SEO, with a strong grasp of how search engines crawl, index, and rank content. - Hands-on experience with ASO for iOS and/or Android apps, including keyword optimization, listing experiments, and review management. - Strong understanding of the generative AI search landscape and emerging GEO best practices. - Proficiency with industry tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, Screaming Frog, and at least one ASO platform (preferably Sensor Tower). - Experience working with CMS platforms (e.g., WordPress) and comfort with basic HTML/CSS. - Excellent communicator who can present data-driven strategies to senior leadership, including C-level stakeholders. - Bachelor’s degree in Marketing, Business, Communications, or a related field. Benefits - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview This one’s for the community-minded, platform-savvy, chronically curious people who know that great social work is built on trust, timing, and taste. As a Brand & Social Strategy Specialist at QuillBot, you’ll own the day-to-day execution of our social presence and community engagement. You’ll bring our brand to life across platforms, build meaningful relationships with our audience, and apply strong instincts for formats, timing, and tone, all while developing sharper judgment and confidence in your decision-making. This role translates the global brand strategy into social activation, working at the intersection of culture, creators, and algorithms to ensure QuillBot’s presence is timely and relevant. Responsibilities Community Engagement & Publishing (40%) - Own day-to-day publishing across QuillBot’s social platforms, executing with a strong grasp of cultural context, platform dynamics, and audience expectations in QuillBot’s priority market. - Engage directly with community members, advocates, and power users through thoughtful, timely inbound and outbound engagement. - Apply platform-specific instincts around formats, timing, and algorithms to maximize reach and engagement. - Monitor sentiment and surface emerging patterns or opportunities. Coordination & Execution (40%) - Support and translate global brand narratives and messaging frameworks into social execution - Partner closely with creators, contributors, and collaborators to support high-impact social activations and entertainment-led content. - Maintain content calendars and manage day-to-day workflows. - Support campaigns and cultural moments with reliable, high-quality delivery. - Ensure smooth handoffs and clear communication across collaborators. Reporting & Insight (20%) - Track engagement and performance across platforms. - Share qualitative and quantitative insights to inform future strategy. - Help identify what’s resonating and what’s not within the local community. Qualifications - Experience: 2–3 years in social, community, or brand roles. - Craft: Strong writing skills and a clear feel for voice, tone, and platform nuance. - Judgment: Confidence in making decisions independently, with thoughtful escalation when needed. - Community mindset: Genuine interest in building relationships and engaging audiences authentically. - Organization: Comfortable managing calendars, workflows, and creators without losing creative quality. - Adaptability: Able to move quickly while maintaining consistency and care. Bonus points - Strong instincts for emerging formats and platform behaviors - Experience working with creators or community programs - Comfort using AI tools to improve efficiency and output - Curiosity about how language, culture, and technology intersect Benefits & Perks - Competitive salary and annual bonus - Medical coverage, including full dental and vision - Retirement savings plans - Life and disability benefits - Vacation & leaves of absence - Annual family planning stipend - Social responsibility program (volunteer time off and donation matching) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Annual wellness stipend - Monthly tech stipend - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in the US. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-JK1 In accordance with applicable pay transparency laws, we provide a good-faith base salary range for each role. Total compensation may also include equity, which is determined by role, level, and location. The base salary range for this role if filled within the following states is: California Pay Range $71,000—$136,000 USD New York Pay Range $71,000—$122,000 USD Massachusetts Pay Range $80,000—$122,000 USD Minnesota and New Jersey $80,000—$108,000 USD Washington Pay Range $71,000—$108,000 USD Colorado, Illinois, and Vermont Pay Range $71,000—$95,000 USD Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview The Senior Program Manager plays a key role in driving AI & automation program execution and optimization efficiency across the Revenue Operations organization. This role supports and may lead the implementation of projects optimizing AI, automation workflows, and systems. You will help scale day-to-day operations by reducing manual work, improving internal tools, and supporting process excellence. Responsibilities AI & Automation Execution & Workflow Optimization - Lead the implementation of AI-powered tools and workflows to automate repetitive tasks and enhance the user support experience. You will work across different channels like chat, tickets, and store reviews. - Work closely with the engineering teams to ensure key deliverables are prioritized and completed in a timely manner. - Continuously assess and deploy emerging AI solutions that can improve internal workflows and customer outcomes. - Test, document, and improve automation flows based on internal feedback and performance data. Customer Journey Optimization - Automate onboarding flows for B2B, academic, and enterprise customers. - Support pre-sale and post-sale efforts by developing smart outreach strategies leveraging automated touchpoints. - Improve collaboration between sales, CS, and BD through seamless handoffs and integrated workflows. Revenue Enablement & Retention Automation Strategy - In collaboration with product and eng, build and optimize smart cancellation flows to reduce churn at the point of decision. - Launch usage-based engagement journeys to improve free-to-paid conversion. - Develop AI reactivation triggers based on inactivity or usage drop-off. - Use AI product tracking signals (domain clustering, feature engagement) to support Sales with institutional expansion leads. Systems & Tool Management - Maintain and troubleshoot key systems used by internal teams (e.g., ticketing systems, workflow tools, task management platforms, and CRM) across QuillBot, Scribbr, and LanguageTool. - Assist with user configurations, permissioning, and updates to ensure tools are reliable and aligned with team needs and business objectives. - Regularly audit and test workflows to identify and address inefficiencies or blockers. - Coordinate timelines, follow-ups, and deliverables across automation-related initiatives. - Provide post-implementation support and training to internal users. Reporting & Insight Support - Define and track OKRs related to automation and operations, customer experience (CSAT), operational efficiency (ticket resolution time, deflection rates), and revenue influence (retention, expansion). - Build dashboards and reports to communicate the impact of AI initiatives and surface strategic insights for Product, CS, and RevOps teams. - Support RevOps by surfacing customer insights and identifying trends in operational data. Documentation & Enablement - Collaborate with the Community and Content team to maintain process documentation, tool guides, and SOPs for automated workflows and internal systems. - In collaboration with the Community and Content team, support the onboarding and enablement of internal users through how-to resources, FAQs, and lightweight training. - Promote consistency and visibility by ensuring key workflows are well-documented and accessible across teams. Qualifications - 3-5+ years of experience in working with AI automation across various systems (Intercomm, ZenDesk, SFDC and Monday.com CRMs, Notion, Asana, and Figma as some examples) at a SaaS company (EdTech or consumer apps a plus). - Experience with no-code tools like n8n or Zapier. - Strong program management skills and experience working cross-functionally with Product, Engineering, Marketing, Sales, Business Development, and Customer Success. - Comfortable navigating feedback loops, ambiguity, and fast-moving environments. - Excellent organizational and communication skills. - Familiarity with dashboarding tools such as Amplitude and report generation. Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel, Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-DH1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

Role Description Drive end-to-end product design, from initial user research and exploration to final pixel-perfect delivery in close collaboration with product managers, engineers, researchers, and senior design leadership. - Take an active role in designing QuillBot’s browser extension experience for Chrome, Edge, and Safari, contributing to its core capabilities, interaction patterns, and visual design, and shaping how users engage with AI-powered writing directly within web-based workflows. - Partner with other designers to ensure the browser extension integrates seamlessly with our web app and other product surfaces, creating a unified, consistent, and intuitive user experience across the entire product ecosystem. - Contribute to and evolve our design language system, balancing reuse of patterns with the thoughtful creation of new, scalable components suitable for the given surface. - Advocate for user experience by deeply understanding user needs, behaviors, and the broader goals they’re trying to achieve, not just isolated feature usage. - Craft thoughtful and elegant experiences within the constraints of browser environments, using strong interaction design, clear visual hierarchy, and well-considered micro-interactions, while building a solid understanding of web technologies, extension frameworks, and cross-browser limitations. - Help nurture a culture of design excellence by actively participating in critiques, mentoring peers, and contributing to team rituals. Qualifications - Has 3–5 years of experience designing consumer-facing web products or browser extensions, ideally with complex user flows, productivity tools, or in-context experiences embedded within existing workflows. - Has a portfolio that showcases systems thinking, polished visual design, and user-centered processes. - Understands and uses design systems not just to maintain consistency but to scale design across web surfaces and browser environments. - Is self-directed, thrives in ambiguity, and moves quickly without sacrificing quality. - Brings strong interaction and visual design skills, with high attention to craft and a solid understanding of responsive design, web patterns, and browser-specific constraints. - Is a prototyper—whether through Figma, Claude, code, or motion, to quickly explore and test ideas. - Writes well or values writing, understands how language shapes experience, and how writing and design inform each other. - Has experience designing for AI-powered tools or is ready to use their understanding to help build the UX of emerging AI capabilities. - Bonus: Uses AI in their design process, has front-end development skills. Benefits - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot