This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description North Stone is seeking a Team Lead / Agile Delivery Manager to support application development and sustainment activities for a government customer. The Agile Delivery Manager will serve as the Scrum Master and technical team lead, working directly with the client’s Program Manager to coordinate development activities, assign support tickets, and ensure the development team delivers high-quality software solutions aligned with mission requirements. - Serve as Scrum Master and technical lead for the agile development team. - Work directly with the client Program Manager and staff to coordinate development priorities and sprint activities. - Assign and track Help Desk and development tickets to ensure timely resolution. - Act as the primary interface between the development team and program leadership. - Facilitate daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives. - Monitor team workload and ensure balanced task distribution and productivity. - Ensure development activities follow Agile and DevSecOps best practices. - Track progress and communicate status updates, risks, and blockers to leadership. - Coordinate with engineers, QA personnel, and DevSecOps teams to ensure successful delivery. - Support continuous improvement of Agile delivery processes and team performance. Qualifications - Active DoD Secret Clearance. - Ability to obtain and maintain Privileged and SIPR access. - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline. - 5+ years of experience supporting Agile software development teams. - Experience serving as Scrum Master or Agile Delivery Lead. - Experience managing tasking, ticket queues, and development priorities. - Strong understanding of Agile methodologies and software development lifecycle (SDLC). Requirements - Scrum Master certification (CSM, SAFe Scrum Master, or equivalent). - Experience supporting DoW or USAF Cloud One cloud environments. - Experience managing DevSecOps development environments. - Experience leading cross-functional technical teams. Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position plays a crucial part in leading enterprise-wide Laboratory Information Management Systems (LIMS) programs that are vital to improving clinical and laboratory operations. This position provides strategic guidance and execution across multiple projects, ensuring that technology initiatives are delivered successfully while adhering to compliance and business priorities. - Own the success of enterprise LIMS programs and their impact on business strategy and regulatory compliance - Lead cross-functional planning and execution across laboratory operations, IT, compliance, and vendors - Establish program governance, manage risks and dependencies, and provide accurate executive-level reporting - Lead full lifecycle LIMS initiatives including requirements, configuration, validation, integration, training, go-live, and stabilization - Serve as primary program owner for Sapio Sciences LIMS while maintaining familiarity with other LIMS platforms - Ensure all activities comply with CLIA, CAP, and 21 CFR Part 11 requirements - Provide people leadership for Program and Project Managers including coaching, prioritization, and performance management - Act as a key liaison between laboratory leadership, IT, compliance, and external partners - Oversee program budgets, vendor performance, and resource planning Qualifications - Bachelor’s degree in Life Sciences, Laboratory Science, Information Systems, or a related field required - PMP or equivalent program management certification preferred - 5+ years of progressive program and project management experience in laboratory, diagnostics, or regulated healthcare environments - Strong working knowledge of LIMS platforms with Sapio Sciences experience strongly preferred - Familiarity with multiple LIMS ecosystems and integration patterns - Understanding of CLIA, CAP, and 21 CFR Part 11 requirements - Proven ability to lead complex, cross-functional programs - Strong executive communication and presentation skills - Strategic, results-oriented, comfortable operating in a fast-paced environment Benefits - Career development opportunities including internal coaching and training - Competitive benefits package with HMO and PPO options - 401k match and Employee Stock Purchase Program - Tuition reimbursement and leadership development programs - 16 days of paid time off plus holidays - Wellness courses and engaged employee resource groups

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Nationwide IT Services is seeking a Program Acquisition Manager to lead the contractor Information Technology (IT) Acquisition process team to improve efficiency and effectiveness. - Provide knowledge of the Information Technology Acquisition lifecycle process and management of milestones - Manage the acquisition and meeting schedule milestones - Manage and track the collection, input, and processing of information and data received from customers and technical contacts - Identify discrepancies, risks, and available resources with the government program manager - Collaborate on process improvement and completion with the government program manager to ensure efficiency, accuracy, and timeliness of information transmitted for review Qualifications - Have experience with the Information Technology Acquisition lifecycle process and acquisition milestones - Have experience in managing, reviewing, and analyzing a variety of source and acquisition documentation - Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission Requirements - Have Five (5) years of experience in program management for Acquisition Category (ACAT) programs and non-ACAT programs Company Description Nationwide IT Services is a trusted government contractor supporting Department of Defense customers. We offer the opportunity to work on high-impact cybersecurity missions alongside experienced professionals in a collaborative and growth-focused environment.

About Us QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview The Senior Program Manager plays a key role in driving AI & automation program execution and optimization efficiency across the Revenue Operations organization. This role supports and may lead the implementation of projects optimizing AI, automation workflows, and systems. You will help scale day-to-day operations by reducing manual work, improving internal tools, and supporting process excellence. Responsibilities AI & Automation Execution & Workflow Optimization - Lead the implementation of AI-powered tools and workflows to automate repetitive tasks and enhance the user support experience. You will work across different channels like chat, tickets, and store reviews. - Work closely with the engineering teams to ensure key deliverables are prioritized and completed in a timely manner. - Continuously assess and deploy emerging AI solutions that can improve internal workflows and customer outcomes. - Test, document, and improve automation flows based on internal feedback and performance data. Customer Journey Optimization - Automate onboarding flows for B2B, academic, and enterprise customers. - Support pre-sale and post-sale efforts by developing smart outreach strategies leveraging automated touchpoints. - Improve collaboration between sales, CS, and BD through seamless handoffs and integrated workflows. Revenue Enablement & Retention Automation Strategy - In collaboration with product and eng, build and optimize smart cancellation flows to reduce churn at the point of decision. - Launch usage-based engagement journeys to improve free-to-paid conversion. - Develop AI reactivation triggers based on inactivity or usage drop-off. - Use AI product tracking signals (domain clustering, feature engagement) to support Sales with institutional expansion leads. Systems & Tool Management - Maintain and troubleshoot key systems used by internal teams (e.g., ticketing systems, workflow tools, task management platforms, and CRM) across QuillBot, Scribbr, and LanguageTool. - Assist with user configurations, permissioning, and updates to ensure tools are reliable and aligned with team needs and business objectives. - Regularly audit and test workflows to identify and address inefficiencies or blockers. - Coordinate timelines, follow-ups, and deliverables across automation-related initiatives. - Provide post-implementation support and training to internal users. Reporting & Insight Support - Define and track OKRs related to automation and operations, customer experience (CSAT), operational efficiency (ticket resolution time, deflection rates), and revenue influence (retention, expansion). - Build dashboards and reports to communicate the impact of AI initiatives and surface strategic insights for Product, CS, and RevOps teams. - Support RevOps by surfacing customer insights and identifying trends in operational data. Documentation & Enablement - Collaborate with the Community and Content team to maintain process documentation, tool guides, and SOPs for automated workflows and internal systems. - In collaboration with the Community and Content team, support the onboarding and enablement of internal users through how-to resources, FAQs, and lightweight training. - Promote consistency and visibility by ensuring key workflows are well-documented and accessible across teams. Qualifications - 3-5+ years of experience in working with AI automation across various systems (Intercomm, ZenDesk, SFDC and Monday.com CRMs, Notion, Asana, and Figma as some examples) at a SaaS company (EdTech or consumer apps a plus). - Experience with no-code tools like n8n or Zapier. - Strong program management skills and experience working cross-functionally with Product, Engineering, Marketing, Sales, Business Development, and Customer Success. - Comfortable navigating feedback loops, ambiguity, and fast-moving environments. - Excellent organizational and communication skills. - Familiarity with dashboarding tools such as Amplitude and report generation. Benefits & Perks - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot *Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience! This role is eligible for hire in India. We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel, Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation. #QuillBot #LI-Remote #LI-DH1 Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.