Job Closed
This listing is no longer active.
An ecosystem for business growth.
Coach Onboarding and Relationship Manager
Location
California + 1 moreAll locations: California | New York
Posted
132 days ago
Salary
$70K - $90K / year
Seniority
Senior
Job Description
Coach Onboarding and Relationship Manager
Bloom Growth™
• Own the full lifecycle of Bloom Growth Coaches, guiding onboarding, activation, engagement, and offboarding. • Lead onboarding sessions and support new coaches through a structured 90-day roadmap designed to help them land their first client. • Ensure all coach systems are fully set up, including email activation, multi-factor authentication (MFA), Mighty Networks access, and WhatsApp community enrollment. • Provide onboarding and software training so coaches can confidently use Bloom Growth tools and resources. • Serve as the primary point of contact for coaches, responding to questions and providing proactive support. • Monitor coach engagement and proactively reach out to coaches who may need additional support. • Maintain accurate coach and client data in HubSpot to support reporting and leadership insights. • Coordinate logistics and communications for quarterly coach community gatherings and manage communication across coach community channels.
Job Requirements
- Bachelor’s degree or equivalent professional experience
- 3–5 years of experience in customer success, account management, operations, or client support
- Experience using a customer relationship management (CRM) system such as HubSpot
- Strong written and verbal communication skills
- Ability to work effectively in a remote environment and manage multiple priorities
- Preferred: Experience supporting independent consultants, coaches, or professional service providers
- Preferred: Experience in Software as a Service (SaaS) environment
- Preferred: Project management experience with demonstrated ability to drive timelines proactively
- Preferred: Experience facilitating onboarding or training sessions
- Preferred: Experience managing online communities (Mighty Networks, WhatsApp, or similar platforms)
Benefits
- 100% remote work environment
- Medical, dental, vision, and life insurance
- 401(k) with employer match (immediate eligibility)
- Unlimited PTO
- Paid parental leave
- Professional development opportunities
- Company-paid holidays
Related Guides
Related Job Pages
More Account Manager Jobs
Channel Account Manager
Prophet SecurityHarness AI to investigate alerts and respond to threats with unparalleled speed and precision.
• Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, systems integrators, and strategic software partners • Act as a liaison between Prophet Security and assigned channel partners • Build, maintain, and manage relationships with current and prospective channel partners • Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts • Experience delivering partner enablement initiatives. Including product training, competitive positioning, sales plays, and enablement content • Equip channel partners with the tools and joint go-to-market support needed to drive pipeline and revenue growth • Coordinate the involvement of Prophet Security personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations • Sell through partner’s organization to end users in coordination with partner sales resources • Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts • Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams • Ensure partner compliance with Channel Partner programs and agreements • Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship • Identify partner GTM and/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement • Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners • Maintain channel opportunity registrations and assist the Prophet Security sales team in closing channel generated leads • Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group • Ability to travel to and from customer meetings (locally and nationally)
Key Account Manager
MQ Referrals OnlyMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA. Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location.
As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business. We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland or New York City offices. We'd love for you to join us! NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London (Holborn) office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview. The Impact You'll Have This role performs a range of strategically essential activities - here are a few of them: - Revenue Overachiever: You love charting a path to ambitious growth targets and hitting/exceeding them. - FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space. You understand the payments space deeply, particularly Card Issuing & Processing. - Numbers Fanatic: You model, plan, and monitor a path to growth (new products, business lines, geographies) based on the right data. - Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation. - Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general - Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges. Who You Are - 10+ years of Global Account Management experience in the payments space - Proven experience growing and scaling strategic accounts and building multi stakeholder relationships. - Extensive knowledge in fintech, banking, payments and money movement - Strong communication skills (interpersonal, verbal, presentation written, email) and track record of creating and executing strategic account plans. - Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization. - Positive attitude, team player, adaptable, resourceful, and self-starter who is able to lead team independently. - Strong grasp of industry trends and competitive landscape. - Hands on experience in negotiating contracts, pricing models and renewals. - Proven track record of cross selling and upselling and ability to identify new revenue streams based on customer needs. - Experience leading business reviews and using data driven strategies to make informed decisions. Key Skills and Competencies - Proven experience growing and scaling strategic or enterprise accounts. - Proven track record of managing global customers with multi region stakeholders. - Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs. - Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization. - Experience leading business reviews and using data-driven strategies to make informed decisions. Typical Process - Application submission - Recruiter video interview - Hiring manager video interview - Panel Presentation - Virtual “Onsite” consisting of 3-4, 45 min video interviews - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is: - National: $173,700 - $217,100 - Premium: $188,000.00 - $235,000 - Premium Plus: $204,300 - $255,400 Along with monetary compensation, Marqeta offers - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development
Partnerships Lead
NerdWalletNerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations.
• Drive marketplace growth by identifying, engaging, and launching new RIA partners, owning the full sales lifecycle from initial outreach through signed agreement and onboarding to meet quarterly revenue targets • Contribute to quarterly revenue goals by developing and managing a strong, well-qualified pipeline aligned to strategic priorities • Build and maintain targeted prospect lists and execute thoughtful, multi-channel outreach strategies across email, LinkedIn, referrals, and industry events • Design and refine scalable sales processes, cadences, and playbooks that improve partner onboarding rates and reduce time to launch • Develop deep expertise in the RIA ecosystem and competitive landscape to inform targeting, positioning, and long-term channel strategy • Represent NerdWallet at relevant industry conferences and events to build meaningful relationships and generate qualified opportunities • Partner cross-functionally to test and optimize messaging, pricing structures, and go-to-market approaches based on performance data and partner feedback • Continuously assess evolving market needs and share insights that influence product development, pricing strategy, and overall marketplace experience
Government Strategy & Partnerships Lead – SLED
Global Brain CorporationGoing Beyond - Bringing unimaginable innovation into society
• Build relationships with leaders across state, local, and federal government • Navigate government procurement, contracting, and policy processes • Identify opportunities to pilot Brain Co. products with public sector partners • Develop partnerships with organizations such as mayoral offices, state agencies, and national government associations • Work closely with Brain Co. product and engineering teams to align government needs with product capabilities • Help design and scale our public sector go-to-market strategy • Build networks across civic, policy, and government communities



