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Role Description The Sales Enablement Associate supports Marqeta’s go-to-market teams by creating high-quality content that helps sellers, partner managers, and solution consultants articulate Marqeta’s value with clarity and confidence. This role blends strong writing and visual storytelling with an ability to translate technical concepts APIs, card issuing workflows, fraud controls, and embedded finance use cases into accessible, field-ready materials. You’ll work cross-functionally with Sales, Product Marketing, Solutions Engineering, and Partnerships to ensure content is accurate, current, and aligned to Marqeta’s messaging architecture. We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us! NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview. The Impact You’ll Have - Create and maintain sales content including product one-pagers, pitch decks, competitive briefs, customer stories, and solution overviews tailored to fintech, payments, and embedded finance audiences. - Translate complex technical concepts (API endpoints, card lifecycle events, authorization logic, risk controls) into clear, compelling narratives for sellers and customers. - Support readiness for new product releases by developing content that explains capabilities, use cases, and differentiation. - Maintain the sales content library to ensure materials are organized, searchable, and version-controlled. - Partner with Product Marketing and Solutions Engineering to gather insights and convert them into structured, accurate enablement assets. - Assist with onboarding content, including role-specific guides, micro-learning modules, and process documentation. - Track content usage and feedback to identify gaps and continuously improve content quality and relevance. - Support enablement programs such as sales training, product deep dives, and GTM readiness cycles. Qualifications - 1-3 years of experience in Sales Enablement, Sales Operations, Product Marketing, Customer Success, or related GTM roles, preferably in fintech. - Strong writing and content-creation skills with the ability to simplify complex or technical information. - Familiarity with fintech concepts such as payments, APIs, compliance, or financial services workflows. - Proficiency with presentation tools (PowerPoint, Google Slides) and comfort with enablement platforms. - Strong organizational skills, attention to detail, and ability to manage multiple content requests. - Clear communication skills and the ability to collaborate across technical and non-technical teams. Nice to Have - Experience supporting sales teams in a fintech, payments, or financial services environment. - Familiarity with enablement platforms or LMS tools. - Ability to create visual or multimedia content (graphics, diagrams, short videos). - Interest in learning sales methodologies, product-led growth motions, and fintech regulatory frameworks. Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 3-4, 45 min Video Interviews - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA. - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: - National: $103,900 - $129,000 - Premium: $112,500 - $140,600 - Premium Plus: $122,200 - $152,800 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development

Role Description As Marqeta’s Principal Security Engineer you will serve as the technical lead across our security engineering function. This role combines three critical responsibilities: - Leading product security engineering across our payment platform - Building our AI security program as we scale generative AI and ML capabilities - Providing security architecture oversight across enterprise and infrastructure security Your primary focus will be product security and AI—threat modeling payment features, securing APIs, building genAI controls, and ensuring AI-powered capabilities ship securely. You'll also own the security architecture function and provide technical oversight for infrastructure security—endpoint protection, network security, VPN, and enterprise security controls—ensuring coherent security standards across everything we build and operate. You'll partner closely with Product Security, Infrastructure Security, and Security Operations teams and serve as the security voice in our Model Risk Office. This is an individual contributor role with mentoring responsibilities and broad technical influence across the security, engineering, and business technology organizations. We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. You'll have the chance to: - Lead product security engineering for our payment platform—owning threat modeling, security architecture review, secure SDLC practices, and API security across the engineering organization - Help mature our AI security program—developing genAI controls, securing ML pipelines, and working alongside the Model Risk Office for model evaluations - Provide security architecture oversight across infrastructure and enterprise security—endpoint, network, VPN, and corporate security controls—ensuring technical standards are coherent across all security domains - Shape how security engineering scales across the organization through tooling, frameworks, security champions engagement, and engineering partnerships Qualifications - 10+ years of security engineering experience with demonstrated technical leadership across multiple security domains; or equivalent combination of education and experience - Deep product security expertise: threat modeling, security architecture review, secure code review, API security, authentication/authorization design, and secure SDLC practices - Experience with or strong interest in AI/ML security—understanding of risks including adversarial attacks, model poisoning, prompt injection, data privacy, and AI supply chain threats - Broad security fluency across infrastructure and enterprise security—endpoint protection, network security, identity, and cloud security - Experience working in cloud-native environments (AWS preferred) with familiarity across AI/ML services (Bedrock, SageMaker, etc.) - Proven ability to build security frameworks, tools, and programs from the ground up - Strong programming skills in at least one language (Python, Java, Go, or similar) with the ability to read and review code across multiple languages - Experience with security assessment methodologies and risk management frameworks - Working knowledge of compliance and control frameworks relevant to financial services (PCI DSS, SOX, SOC2, NIST CSF) - Ability to communicate complex security risks to both technical and executive audiences Requirements - Financial services or fintech experience strongly preferred - Experience securing payment processing systems, card issuing platforms, fraud detection models, or transaction monitoring infrastructure - Hands-on experience with LLM security: prompt injection mitigation, output filtering, RAG security, agent security patterns - Experience with enterprise security platforms (EDR, SIEM, identity providers, network security tools) - Experience with ML frameworks (PyTorch, TensorFlow) or background in data science / machine learning engineering - Knowledge of AI governance, model risk management practices, and emerging AI regulatory frameworks (EU AI Act, NIST AI RMF) - Background in supply chain security, CI/CD pipeline security, or secure software composition analysis - Experience with privacy-preserving ML techniques (differential privacy, federated learning, secure multi-party computation) - Experience with Kubernetes, containerized workloads, and Infrastructure as Code (Terraform) - CISSP, CCSP, CISA, or other relevant security certifications - Experience building and scaling security programs in high-growth environments Benefits - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive

Role Description As Marqeta's Manager, Software Engineering within our Risk, Fraud and Disputes pod, you will lead the design, development, and execution of our Identity Platform. You will be responsible for building and operating systems that manage the full KYC lifecycle, from Customer Identification Program (CIP) verification at account opening to ongoing Customer Due Diligence (CDD) and continuous risk monitoring, as well as KYB, sanction screening, and Red Flag rules under the AML/BSA umbrella. This is a hands-on leadership role for someone who is AI-first, takes full ownership of outcomes, and is comfortable engaging directly with enterprise customers and regulators to resolve complex identity and compliance scenarios. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! This position is for an existing vacancy. The Impact You’ll Have - Own the end-to-end identity verification lifecycle, ensuring accuracy, timeliness, and regulatory compliance at every stage. - Build and operate systems that enforce KYC obligations across the full framework. - Drive AI-first automation, reducing manual review rates and increasing efficiency. - Lead and mentor a high-performing engineering team, improving velocity and system reliability. - Act as the technical and business-facing leader in customer and regulatory escalations. - Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal. What Success looks like - The engineering team is engaged, growing, and operating at high velocity. - KYC/KYB onboarding decisions consistently meet compliance requirements and customer-facing SLAs. - Manual identity review rates are materially reduced through AI-driven decisioning workflows. - The Identity platform is architected to be extensible for new markets. - Customers and regulators view Marqeta as trusted, expert partners in identity and compliance. Qualifications - Experienced engineering leader (8–10+ years in engineering, 3+ years managing senior and staff engineers). - Deep backend engineering expertise with a strong foundation in building and scaling backend systems. - Breadth across the stack, leading teams delivering across multiple product lines and paradigms. - Operational excellence and incident management with a high bar for system reliability. - Hands-on AI-first mindset, embracing AI/ML to improve team velocity. - Strong ownership mentality, thriving in ambiguity and taking full responsibility for outcomes. - Comfortable engaging directly with enterprise customers and compliance officers. - Excellent communicator who can lead cross-functional initiatives and influence stakeholders. Nice-To-Haves - Deep understanding of identity verification, AML/BSA compliance, and regulatory obligations in the financial services or fintech space. - Experience integrating with identity verification vendors or sanctions screening providers. - Background in fintech issuing platforms, core banking, or payments operations. - Prior ownership of KYC/KYB automation initiatives that materially reduced manual review rates. - Familiarity with AML/BSA regulatory obligations, OFAC screening, FinCEN CIP rules, or Red Flag program requirements. Your Manager Ashok Agrawal, Senior Director, Software Engineering Recruiter For This Role Prashant S Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! Compensation and Benefits - Marqeta is a Flex First company allowing you to choose your best working environment. - Base salary range for this position is: $156,800 - $196,000 CAD. - Annual bonuses to eligible employees, rewarding individual performance and company success. - Multiple health insurance options. - Flexible vacation time. - Retirement savings program with company contribution. - Equity in a publicly-traded company. - Monthly stipend to support our remote work model. - Annual “development dollars” to support growth and development. - Family-forming benefits and up to 20 weeks of Parental Leave.

Role Description We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management (IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint. - Building and evolving our Identity Governance and Administration (IGA) capabilities. - Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment. - Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads. - Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines. - Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs. Qualifications - A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience. - Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint). - Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation. - Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation). - Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos). - Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives. - Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations. - Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc. - Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows. - Excellent communication skills and ability to influence and lead cross-functional teams. Requirements - Nice to have: Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant). - Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions. - Experience with DevOps tools and practices, including secrets management and CICD pipelines. Benefits - Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. - When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000. - Annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. - Multiple health insurance options. - Flexible vacation time. - Retirement savings program with company contribution. - Equity in a publicly-traded company. - Monthly stipend to support our remote work model. - Annual “development dollars” to support our people growth and development. - Family-forming benefits and up to 20 weeks of Parental Leave.

Role Description As Marqeta’s Staff Software Engineer - Kubernetes Operations, you'll be instrumental in scaling our platform to meet the demands of our rapidly growing business and help architect solutions that power millions of transactions daily. We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations. The Impact You’ll Have - Design, build, and maintain highly available Kubernetes infrastructure at scale - Lead architecture decisions for container orchestration and cloud-native services - Mentor engineers on Kubernetes best practices, container security, and cloud infrastructure - Develop automation tools and improve CI/CD pipelines for containerized applications - Collaborate with platform and application teams to optimize workload performance - Drive initiatives to improve system reliability, observability, and disaster recovery - Participate in on-call rotation and incident response - Contribute to the technical roadmap and infrastructure strategy Qualifications - 8+ years of software engineering experience - 3+ years of hands-on production experience with Kubernetes - Strong understanding of container technologies (Docker, containerd) - Experience with infrastructure as code (Terraform, Helm, or similar) - Proficiency in at least one programming language (Go, Python, Java) - Deep knowledge of networking, security, and distributed systems - Experience with cloud platforms (AWS, GCP, or Azure) - Strong communication and collaboration skills Requirements - Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS) - Experience with service mesh technologies (Istio, Linkerd) - Knowledge of observability tools (Prometheus, Grafana, Datadog) - Experience in fintech or payments industry - Contributions to open-source Kubernetes ecosystem Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 - 60 min calls - Offer! Benefits - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive

Role Description As Marqeta’s Credit Risk Senior Analyst, you will lead our underwriting strategy helping us to launch successful credit programs. You will drive innovation to establish best in class credit strategies and underwriting models. You will work closely with internal stakeholders including Banking, Product, Finance, and Data while partnering and building strong relationships with external bank partners and customers. We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations. The Impact You’ll Have - Evaluate and refine credit policies and models for both consumer and SMB credit cards to minimize losses and enhance profitability. - Develop and implement tailored, data-driven strategies for effective management of the consumer and SMB credit card portfolios. - Conduct risk segmentation, behavioral, loss forecasting, line management and other empirical analyses to support and refine credit models used in underwriting practices for consumer and SMB credit card portfolios. - Build dashboards and present regular reports on key performance indicators (KPIs) and key risk indicators (KRIs) specific to consumer and SMB credit cards to senior management. - Maintain up-to-date knowledge of regulations and compliance requirements affecting both consumer and SMB credit card products. Qualifications - Bachelor’s degree in Mathematics, Statistics, Economics, Finance, or another quantitative field. - Minimum of 3 years of professional experience in a financial institution with a focus on credit risk analysis. - Advanced proficiency in SQL and experience with statistical modeling, including machine learning techniques. - Demonstrated ability to solve white space problems and develop innovative solutions. - Exceptional attention to detail and the ability to work independently on complex projects. - Strong communication skills, with experience in presenting and explaining complex data to senior leadership. - Innate curiosity to dive into a problem with minimal instruction to discover what the issue might be. Requirements - Master’s degree in a related field. - Proficiency in Python and R for data analysis and modeling. - Direct experience in managing consumer and SMB credit card portfolios. - Experience with automated decision engines. - In-depth knowledge of regulatory standards specific to the credit card industry. Your Manager Neha Nanda, Senior Director, Credit Risk Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA. - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: - National: $99,000 - $123,800 - Premium: $107,200 - $134,000 - Premium Plus: $116,600 - $145,700 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive

Role Description As Marqeta’s Investor Relations Manager, you will support the company’s investor relations efforts. The team is focused on maximizing shareholder value through effective communication of our value proposition. This role will be tasked with implementing transparent systems and processes to allow our CEO and CFO to easily track communications with the investment community, in addition to assisting with data analysis and drafting materials. This role will also need to work cross-functionally across Marqeta to gain a strong understanding of our business and make sure the company is successfully communicating its strategic and financial opportunities with the investor community. You will report to the Director of Investor Relations. We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. The Impact You’ll Have - Support the creation of materials related to the quarterly earnings call, including: - earnings press release - scripts - Q&A - investor presentation - fact sheet - financial and legal back-up - post-event reporting - transcript reviews - other ad hoc analytical requests - Assist with development of board memos and other content to support broader finance team initiatives - Interact with the investment community in conversations regarding the Company’s business model, operating results, and business strategy - Support the Company’s participation in investor and analyst events such as conferences, meetings, non-deal roadshows - Monitor and report on industry and peer company information and practices by tracking research reports, news, earnings calls, and other relevant resources - Analyze sell-side analyst notes and identify key themes to highlight for management - Review analyst models and build relationships with sell-side associates to understand how they built their models and their key underlying business and financial metric assumptions - Collaborate with third-party service providers, including those for web-hosting, surveillance, IR consultants, and targeting - Keep and document detailed notes of investors calls, summarize highlights, and track interactions in the database repository Qualifications - 4-6 years of finance/accounting experience - with investor relations experience in a publicly traded company or equity research highly preferred - Strong and detailed knowledge of financial statements, equity valuation models, and reporting requirements - Expertise working with and implementing AI tools - Strong knowledge of GSuite, Excel, or other data management tools - Knowledge of IR systems such as Nasdaq IR Insight, Alphasense, Virtua, Workiva a plus - Understanding of Reg FD and other SEC disclosure rules and regulations - Ability and comfort working independently across cross-functional internal teams and external relationships, and the ability to project manage multiple large scale projects - Superb communication skills, both spoken and written. Able to tell the story as well as the facts - Bachelor's degree in finance, accounting, economics, mathematics, computer science, or related field - Knowledge of the Payments industry is a huge plus - Must be intellectually curious Your Manager Maria Graizer, Director, Investor Relations Typical Process - Application Submission - Recruiter video call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: - National: $125,840 - $157,300 - Premium: $136,000 - $170,000 - Premium Plus: $148,000 - $185,000 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s CX Manager, you will be at the forefront of transforming customer experience into a competitive advantage. This role puts you in the driver's seat to revolutionize how we deliver exceptional client and cardholder experiences by orchestrating end-to-end journeys that also support our business objectives. The CX Manager will be responsible for gathering, analyzing, and interpreting direct and indirect customer feedback to identify trends, pain points, and opportunities for improvement across the entire customer journey. Analytical strength is required to lay the insights foundation for your action-leading initiatives, both delighting our customers and delivering measurable business impact. You will use storytelling to translate complex data and ambiguous problems into recommendations that you will manage from concept through execution. In this new critical role, you will have a strong influence in how CX strategy is developed within Marqeta and operate in a fast paced, dynamic environment. Your mission will be to champion a culture of intentional design, bridging strategy and delivery and ensuring that the identified pain points result in tangible improvements, delighting our customer base. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! This position is not for an existing vacancy. The Impact You’ll Have - Create cardholder journey maps across servicing touchpoints and self-service options (web/app), identifying needed improvements for CX and in support workflows. - Analyze VoC data and other unstructured feedback (e.g. agent focus groups, complaints) to identify trends, areas of opportunity and root causes of issues. - Develop CX roadmap, including e2e listening posts and new feedback forums/measurement tooling along with AI capabilities. - Lead the implementation of systems, processes, service standards and change management efforts across all initiatives recommended and prioritized for deployment that support the CX vision. - Act as the champion for the customer perspective within the organization, fostering a customer-centric culture while liaising across Ops, Product, Eng & GTM to implement product, technology and support solutions to priority customer pain points. - Partner and lead relationships with key external agencies in partners in support of the CX strategy. - Track and report on key performance indicators related to customer loyalty and satisfaction, linking them to business outcomes. - Support the development of a CCaaS strategy, solidifying our value proposition for customer service functions for clients. - Translate findings, recommendations and progress to senior leadership. - Champion culture cross-functionally through actively embodying Marqeta values, enhancing engagement, and facilitating culture-building activities . Who You Are - Bachelor degree or equivalent education - 5+ years of experience in CX, client enablement, customer support, marketing or other client facing role within a fast-paced, service-oriented environment - Deeply rooted in customer centricity, with understanding of and empathy for customer needs and perspectives - Strong understanding of customer experience frameworks, including journey mapping, service blueprinting, and design thinking - Knowledge of CX metrics and VoC methodologies (e.g., NPS, CSAT, CES, FCR) and how they inform strategy - Ability to balance strategic thinking with hands on execution in a fast-paced environment - Strong analytically with the ability to structure complex problems and enable data-driven decisions - Strong communication, collaboration and influence skills with internal and external cross-functional stakeholders - Capable of operating autonomously and without an existing playbooks - Detail-oriented, organized, and adept at managing competing priorities Nice-To-Haves - 3+ years in fintech, banking, payments or financial services operations - Experience managing or coordinating with BPO partners and various geographical sites - Experience with telephony, CRM and VOC systems (e.g. Amazon Connect, ZenDesk, Qualtrics, Medalia, etc.) - Proven success in integrating AI solutions into customer operations from generative AI tooling to agentic implementations Your Manager - Katie Clark, Head of Partner Operations & Experience Transformation Recruiter For This Role - Agata Wojciechowska Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! At this point, we hope you're feeling excited about the role. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so again, don’t hesitate to apply — we’d love to hear from you. Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: is: 117,300-146,600. We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers - Multiple health insurance options - Flexible vacation time - Retirement savings program with company contribution - Equity in a publicly-traded company - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Family-forming benefits and up to 20 weeks of Parental Leave

We are looking for a star analyst to join our Financial Planning & Analysis organization. It is a critical addition to the team that strives to lead the company towards financial reliability, scalability, and discipline. The team currently focuses on cross functional collaboration, forecast process optimization and automation, and most importantly, attracting top talent to support the increasing demand for actionable insights and guidance. You will work closely with accounting, sales, product, data science, and other key partners during various data collection and analysis activities. While learning about Marqeta’s technical capabilities, unique product features, use cases, and ultimately economics, you can make significant contributions to our future success and build a rewarding career in the financial technology industry. We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us! The Impact You’ll Have - Collect and analyze structured and unstructured (financial and business) data from various sources such as Snowflake, Intacct ERP, SFDC and other internal systems to identify and interpret trends or patterns to support business decisions. - Develop data collection and appropriate analytical tools, models and processes. - Build and maintain analytics reporting that provide insights to business performance and key company metrics. - Assess and support internal customers’ needs for analytical support, using analytical skills and strategic thinking to help teams solve challenges, e.g. customer / transaction profitability analysis. - Be able to translate objectives to a project plan with milestones and resource requirements, and manage assigned projects independently. - Own data analysis and modeling work to drive high quality forecasting and variance analysis for a number of our customers. - Establish strong relationships with individual teams and cross functional business partners. - Help prepare data for materials related to management and investor communications. - Participate in initiatives and discussions as related to system integration, data infrastructure and governance, internal control, and process improvement, etc. Who You Are The ideal candidate should possess a solid background in analytical functions, have demonstrated success in supporting fast growing businesses, and can think creatively to find solutions to complex, often unstructured problems. - 3-5 years of experience working with SQL and relational data, especially with large-scale data and advanced SQL functions, e.g., window functions, complex joins, etc. - Ability to work with nuanced data and ambiguity, with a willingness to self-explore data structures. - Familiarity with Snowflake and advanced functionality such as Snowflake Machine Learning is a plus. - Solid grasp of financial and accounting concepts. - Experience working with Excel, ERPs, and financial planning and business intelligence tools. - Exposure to automating processes and data pipeline designs. - Familiar with modern IT business systems and proficient in data analytics tools and technologies. - Be able to build cross functional partnerships, being a strong team player. - Ability to develop communications and key messaging for stakeholders and senior management. - Bachelor’s Degree within IT, Mathematics, Data Science or related field. Your Manager - Dan Huh, Senior Manager, FP&A Recruiter For This Role - Kayla Osuna Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: - National: $100,000 - $125,000 - Premium: $108,800 - $136,000 - Premium Plus: $117,600 - $147,000 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Security Operations Intern, you will gain hands-on experience building and validating security operations capabilities for a publicly traded payments technology company. You’ll join the Security Operations and Response team within the Product and Infrastructure Security organization, where you’ll validate and formalize incident response procedures, develop SOAR-based runbook automations, and design tabletop exercises that test our operational readiness against real-world threat scenarios. This role is grounded in security operations fundamentals—procedure development, incident response methodology, and team coordination—with opportunities for exposure to detection engineering and automation workflows. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! This will be a 12 week internship program, beginning on June 8th and running through August 28th, 2026. This position is not for an existing vacancy. The Impact You’ll Have - Validate and formalize incident response procedures aligned to Marqeta’s Cybersecurity Incident Response Plan (CIRP), ensuring documentation is accurate, current, and actionable for both human operators and AI-assisted workflows - Develop SOAR runbook automations in Cortex XSOAR that operationalize validated procedures, translating human-readable response steps into repeatable, automated workflows - Design and facilitate a series of tabletop exercises within the Security organization that test procedure effectiveness, team coordination, and escalation paths across security functions including Security Operations, Compliance/TPRM, and Identity - Contribute to post-exercise improvement reports that drive measurable enhancements to Marqeta’s security posture and operational readiness - Gain exposure to detection engineering and automation workflows, including opportunities to observe and contribute to the team’s detections-as-code pipeline and MITRE ATT&CK coverage mapping Who You Are - Currently pursuing a Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Systems, or a related field, with an expected graduation date between December 2025 and June 2027 - Foundational knowledge of security operations concepts including log analysis, intrusion detection, incident response lifecycles (NIST or similar), and common attack techniques - Familiarity with at least one scripting or programming language (Python, Bash, or similar) and comfort working in Linux and cloud environments (AWS preferred) - Strong written communication skills with the ability to translate technical processes into clear, structured documentation suitable for both operational use and executive audiences - Interest in incident response methodology, security procedure development, and operational readiness—you care about how security teams actually execute under pressure - A proactive, detail-oriented approach to problem-solving with the ability to work independently while knowing when to escalate or ask for guidance Nice-To-Haves - Relevant certifications or coursework such as CompTIA Security+, CySA+, BTL1, or GIAC certifications - Experience with SOAR platforms (Cortex XSOAR, Tines, or similar), SIEM platforms, or EDR tools - Prior internship, co-op, or project experience in a security operations center (SOC) or incident response context - Understanding of or interest in the MITRE ATT&CK framework and how it applies to detection and response operations - Exposure to compliance frameworks relevant to financial services such as PCI DSS - Experience facilitating exercises, workshops, or structured reviews in any context Typical Process - Application Submission - Recruiter Video Call - Hiring Manager Video Call - Final Round consisting of 1-2, 45-60 min calls - Offer! At this point, we hope you're feeling excited about the role. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so again, don’t hesitate to apply — we’d love to hear from you. Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. When determining pay, we consider several factors including, but not limited to, skills, prior experience, and work location. The 2026 Internship weekly rate, reflected in CAD, is: 1,468/week Along with monetary compensation, Marqeta offers Interns: - 3 Vacation Days - A Remote, Flex First Environment - A Mentor and Intern Buddy - Real Life Projects