• Develop and manage purchasing contracts for radiology, radiopharmaceutical, and radiation oncology products and services • Provide clinical insights to support informed decision-making and help create contracting strategies that drive revenue growth • Anticipate trends and recruit supplier partners • Lead the imaging and radiation oncology member committee • Cleanse and cross-reference product data for market basket financial analysis • Develop strategies for growth opportunities and new technology introduction • Support members and Member Account Management in clinical questions and best practices

• Handle all insurance claim matters presented by clients of Risk Strategies Group • Manage the operations/workflows of the Claims Department staff • Setup and submit new claims to insurance carrier • Review and verify coverage • Notify Account Executives on any coverage issues • Request claims documentation to substantiate loss • Inspect large losses when necessary • Advise Account Executives, Producers and Management with status and settlements • Review lawsuits submitted by clients prior to filing with carriers • Oversee daily activities of Claims Department direct reports • Conduct performance evaluations and provide guidance and training for department personnel • Audit claim department personnel’s claim files for compliance • Conduct and/or attend client claim reviews as requested by client • Meet with team leaders to discuss claim needs and performance • Implement changes in procedure/processes • Oversee and assist on claim issues within the department • Manage department individuals and training needs • Create and cultivate a positive work environment for all employees

• Establish trust and build strong relationships with our patients telephonically and virtually • Interdisciplinary collaboration with the interdisciplinary team (including clinicians, case managers, community health workers, and coordinators) to ensure cohesive, patient-centered care for high-needs patients • Engage with patients to identify social barriers to assist in resource alignment, & coordination services to maximize the effectiveness of the Complex Care Department: Conduct screenings and create personalized action plans tailored to patient’s needs • Recognize caregivers who exhibit signs of burnout or are actively coordinating the patient's care, providing emotional support and additional resources when needed • Assist in navigating complex family/support issues • Facilitate conversations about end-of-life planning • Collaborate with patients to identify their long-term care planning needs and goals. Provide information on available options and support in arranging referrals and coordinating necessary care • Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes • Know how to balance multiple competing priorities for complex patients • Build relationships and coordinate with key local market and internal stakeholders

• Become a part of our caring community and help us put health first • The Regional Sales Manager is responsible for leading a field-based team who sells and retains membership to clients of all sizes within an assigned Group Market. • The Regional Sales Manager is responsible for directly managing business relationships with employer group clients, agents, and consultants in a market while leading a team of Group Sales Representatives. • Cross departmental collaboration, consistent process improvement, maintaining an engaged culture and a focus on goal attainment are key skills for this role. • The Regional Producing Manager includes a personal production requirement, in addition to the leadership responsibilities. • Conduct, attend, and manage local and sales operations meetings in order to provide sales development, teamwork, market strategies and training to local market team. • Communicate and monitor sales results, trends and overall performance to hold the Sales team accountable for achieving identified targets. • Develop market-specific strategies to optimize Humana’s pursuit tactics. • Leads a team of Ancillary Sales Executives and Ancillary Small Business Representatives. • Ensures the smooth transition of large clients between the New Sales and Client Management teams. • Ensure timely delivery of prospect communication, contracts and reporting. • Develop, strengthen and maintain relationships with national, regional and local firms. • Serve as a key contributor on local market insights to the Group Growth Strategy. • Provide customer, broker and partner insights that will inform the advancement of capabilities to improve sales performance, efficacy and productivity, while also driving competitive differentiation in the local specialty marketplace. • Provide input to network leaders to refine network investments and team expansion at the market-level. • Works collaboratively with various functional areas including Sales, Underwriting, Finance, Account Installation, Corporate Affairs, Marketing and Product development, Network and Account Service to meet objectives. • Identify and communicate the need for improvements in Humana’s products and services. • Understanding of market dynamics: competition, influencers, trends, history. • Understands and communicates national and local strategies, goals, initiatives, process updates and operating principles. • Develop team in key areas such as presentation skills, relationship management, reporting, analytics, implementation and local market dynamics. • Builds the Humana Brand across the market in conjunction with outside organizations and key constituents. • Identify other strategic relationships in the market and develop those circles of influence to drive business to Humana, Inc. • The Regional Producing Manager develops and maintains relationships with all-sized accounts. • Focuses on personal sales targets and troubleshoots specific customer problems. • Meets targets through cultivation of new client relationships and development of productive relationships with existing clients. • Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets.