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Devoted Health logo
Devoted Health

Devoted Health was founded in 2017 to provide seniors with healthcare plans and personalized health guides using world-class technology. On a mission to make healthcare easier, mor

Social Work Case Manager

Location

United States

Posted

130 days ago

Salary

$70K - $85K / year

Seniority

Senior

Postgraduate Degree3 yrs expEnglishSpanish

Job Description

Social Work Case Manager

Devoted Health

• Establish trust and build strong relationships with our patients telephonically and virtually • Interdisciplinary collaboration with the interdisciplinary team (including clinicians, case managers, community health workers, and coordinators) to ensure cohesive, patient-centered care for high-needs patients • Engage with patients to identify social barriers to assist in resource alignment, & coordination services to maximize the effectiveness of the Complex Care Department: Conduct screenings and create personalized action plans tailored to patient’s needs • Recognize caregivers who exhibit signs of burnout or are actively coordinating the patient's care, providing emotional support and additional resources when needed • Assist in navigating complex family/support issues • Facilitate conversations about end-of-life planning • Collaborate with patients to identify their long-term care planning needs and goals. Provide information on available options and support in arranging referrals and coordinating necessary care • Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes • Know how to balance multiple competing priorities for complex patients • Build relationships and coordinate with key local market and internal stakeholders

Job Requirements

  • Ability to work in a fast-paced environment
  • Embrace, crave and be comfortable with new and ever-changing technologies
  • Have a minimum of 3 years working in medical social work, case management, or care coordination
  • Master’s degree in social work and active state license
  • Bilingual in Spanish preferred
  • Health insurance experience preferred (Medicare Advantage a plus)
  • Experience working with the senior population a plus
  • Proven success in building relationships with patients and an interdisciplinary team
  • Ability to comfortably multi-task: you’ll be listening, talking, evaluating and writing notes all at the same time
  • Great team member with a can-do attitude; self-reflective

Benefits

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

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