• Own daily proactive commenting on TikTok and Instagram videos in pre approved categories. • Hunt trending and niche relationship content every single day. • Leave thoughtful, pattern aware comments that spark curiosity without being pushy. • Drive profile clicks and assessment interest through conversation. • Run strategic DM campaigns to aligned creators and engaged commenters. • Invite people to take the Clarady assessment and provide honest feedback. • Build micro relationships that turn into long term advocates. • Dominate Reddit relationship threads with emotionally intelligent insights. • Comment in relationship, attachment style, and conflict dynamic discussions. • Position Clarady as a helpful perspective tool using approved copy bank. • Master LinkedIn engagement in relevant professional and personal development conversations. • Respond to all incoming comments across platforms within 2 hours during US business hours. • Keep conversations alive with smart follow up questions. • Ask for saves, shares, and assessment clicks naturally.

• Schedule approved content across Kiva’s social platforms using Sprout Social • Maintain a consistent post cadence of 2-3 posts per week for Instagram, 1-2 posts per week for Facebook • Ensure correct copy, tagging, formatting, links, and accessibility best practices (e.g., alt text) • Coordinate with the Creative team Project Manager to source evergreen assets • Monitor Sprout Smart Inbox daily for comments, messages, and mentions • Respond to routine inquiries and comments in alignment with brand voice and guidelines • Compile quarterly social performance reports across platforms • Track core metrics (reach, engagement, follower growth, CTR, top-performing posts)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a highly organized and creative marketing professional to own the full social media presence—from strategy and planning through day-to-day execution and deadline management. You’ll work closely with our dedicated team to ensure content is compelling, consistent, and aligned with our mission. This role blends big-picture thinking with hands-on execution to grow our community, increase our presence and engagement, that helps drive donor acquisition. While this is a volunteer/unpaid role we offer other sources of internal rewards. - Manage/own Social Media marketing campaigns and day-to-day activities - Develop relevant content to reach and engage with organization’s target markets - Conduct online advocacy and open stream for marketing initiatives and promotions - Develop and expand community and/or blogger outreach efforts - Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog) - Design, create and manage promotions and Social ad campaigns - Compile report for management showing results (ROI) - Work across departments to ensure proper messaging is executed online and is relevant to organizational goals - Support and protect the brand by ensuring positive messaging is maintained in the online community - Manage online discussions by listening to users, reading between the lines, and responding in a timely manner to users’ needs and requests - Monitor and track discussion topics for the management team. Report trends and recommended actions - Prepare reports to update internal staff on usage statistics Qualifications - Bachelor’s Degree in Marketing, or currently pursuing - Social media experience outside of personal use - Knowledge and proficiency of tools to manage multiple social media sites simultaneously - Excellent command of written English with copy accuracy - Familiarity with Twitter, Facebook, Instagram, and LinkedIn - High energy, self-starter, highly motivated with high-degree of flexibility - Excellent written and verbal communication skills, with ability to present ideas and information clearly - Extreme attention to detail and outstanding organizational skills - Great time management skills with the ability to pay attention to detail - Knowledge of non-profit marketing a plus Requirements - 10-15 hours a week on a flexible schedule that works with your life Benefits - Gain valuable experience in nonprofit development and digital communications - Make a meaningful impact on the lives of underserved communities - Increase your networking opportunities and collaborate with a knowledgeable Team - Boost your untapped potential and master new skills - Flexible scheduling, recommendation letters, internship credits - Fully remote, make a difference from the comfort of your home

About us: Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world. Role overview: This is for a 9-month, remote contract project working with the Marketing and Communications Team at Kiva. The Social Media Contractor supports the execution of Kiva’s social media presence across Meta social platforms (Instagram & Facebook). This role is focused on publishing, monitoring, and reporting, ensuring content is scheduled accurately, community conversations are managed in a timely manner, and quarterly performance insights are captured and shared. This is a highly defined, execution-focused role responsible for operational consistency across Kiva’s social channels. The contractor works closely with the Creative team and the Communications team to ensure assets are published correctly, and community engagement is responsive and aligned with brand guidelines. At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship. Key responsibilities include: Social Publishing & Scheduling – 40% - Schedule approved content across Kiva’s social platforms using Sprout Social - Maintain a consistent post cadence of 2-3 posts per week for Instagram, 1-2 posts per week for Facebook - Ensure correct copy, tagging, formatting, links, and accessibility best practices (e.g., alt text) - Coordinate with the Creative team Project Manager to source evergreen assets, and the Communications Manager to source Kiva blogs, thought leadership narratives, and impact report assets, and use all content types to build and execute content schedule across platforms - Maintain accuracy in publishing calendar and flag gaps or inconsistencies Community Monitoring & Engagement – 40% - Monitor Sprout Smart Inbox daily for comments, messages, and mentions - Respond to routine inquiries and comments in alignment with brand voice and guidelines - Engage with relevant page interactions to support visibility and audience growth Performance Reporting – 20% - Compile quarterly social performance reports across platforms - Track core metrics (reach, engagement, follower growth, CTR, top-performing posts) - Share insights with the Communications team to inform ongoing content planning Technical Competencies: - 2+ years of experience managing social media publishing and community engagement - Demonstrated experience contracting social media management for established brands (nonprofit or corporate) - Experience with Sprout Social or similar social management platforms - Strong attention to detail and operational consistency - Clear, professional written communication skills - Ability to triage and escalate issues appropriately - Comfortable working independently within a defined scope What we offer: - Pay is $25 an hour - An opportunity to improve real lives, solve hard problems, and change the world - Friendly, supportive, and adventurous environment with a team of engaged colleagues - Opportunities to connect with and learn from colleagues and partners around the world A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission! We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.