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Kiva is on a mission to expand financial access to help underserved communities thrive.
Social Media Contractor
Location
United States
Posted
92 days ago
Salary
$25 / hour
Seniority
Mid Level
Job Description
Social Media Contractor
Kiva
• Schedule approved content across Kiva’s social platforms using Sprout Social • Maintain a consistent post cadence of 2-3 posts per week for Instagram, 1-2 posts per week for Facebook • Ensure correct copy, tagging, formatting, links, and accessibility best practices (e.g., alt text) • Coordinate with the Creative team Project Manager to source evergreen assets • Monitor Sprout Smart Inbox daily for comments, messages, and mentions • Respond to routine inquiries and comments in alignment with brand voice and guidelines • Compile quarterly social performance reports across platforms • Track core metrics (reach, engagement, follower growth, CTR, top-performing posts)
Job Requirements
- 2+ years of experience managing social media publishing and community engagement
- Demonstrated experience contracting social media management for established brands (nonprofit or corporate)
- Experience with Sprout Social or similar social management platforms
- Strong attention to detail and operational consistency
- Clear, professional written communication skills
- Ability to triage and escalate issues appropriately
- Comfortable working independently within a defined scope
Benefits
- Pay is $25 an hour
- An opportunity to improve real lives, solve hard problems, and change the world
- Friendly, supportive, and adventurous environment with a team of engaged colleagues
- Opportunities to connect with and learn from colleagues and partners around the world
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