About the role As a GoTab Integrations Engineer, you’ll help drive revenue and partner success by architecting and guiding integrations on GoTab’s open APIs from discovery and solution design to launch and optimization. You’ll serve as a technical point of contact for external teams, turning business requirements into clear API patterns and reference implementations. You’ll also help shape our platform itself providing product feedback, influencing API design, and (if you’re inclined) contributing code to the next generation of GoTab APIs.This is your chance to: - Design and guide real partner integrations: map requirements to GoTab API endpoints, auth models, webhooks, and data flows and see them through from sandbox to production. - Build the stuff partners rely on: Postman collections, API specs, sample apps (Node/TypeScript), and reference webhooks that demonstrate best practices. - Explain the tricky bits clearly: rate limits, idempotency, retries, pagination, and schema nuances so devs leave confident instead of confused. - Debug like a pro across boundaries: inspect logs/traces, reproduce payloads, and help isolate issues in partner code, our SDKs, or APIs. Skills & Requirements Must-Haves: - A CS degree or equivalent knowledge you earned building cool things - Understanding of async JavaScript (ES6+), Node.js, HTML5, CSS3 - Solid grasp of REST and GraphQL APIs - Excellent communication skills (making complicated concepts simple) - Curiosity, hustle, and a love for learning Bonus Points: - Experience with MarkoJS (our go-to framework) - PostgreSQL prowess - Linux command-line confidence - Hospitality/restaurant industry experience (you’ll speak our customers' language!) What We Offer - Medical, Dental, & Vision insurance - 401k with an employer match - Generous PTO & Holidays EEO GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity. As a company, we are not able to sponsor employment visas at this time, including but not limited to F-1 OPT and H1-B.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly skilled Pre-Sales Technical Solutions Engineer – Cisco to act as the technical authority supporting Cisco-focused sales opportunities. In this role, you will work closely with Account Executives and Inside Sales to design solutions, build accurate Cisco configurations, produce compliant quotes, and guide opportunities from technical discovery through deal registration and close. - Partner with Account Executives to qualify Cisco opportunities and lead technical discovery with customers. - Architect and engineer Cisco-based solutions across Networking, Security, Collaboration, Meraki, and cloud-managed platforms. - Build accurate configurations and pricing models using Cisco CCW, CCW‑R, EAMP, and subscription quoting workflows. - Manage Deal Registration, OIP, TIP, and QQ processes in alignment with Cisco partnership requirements. - Leverage Cisco Smart Plays and promotional programs to optimize competitiveness and margins. - Collaborate with Inside Sales to ensure quotes are accurate, customer-ready, and aligned with scope. - Maintain an up-to-date understanding of Cisco Partner Program structures and tiering. - Support RFP/RFI responses with detailed technical documentation and Bills of Materials (BOM). - Manage multiple sales opportunities concurrently with strong attention to configuration accuracy and deadlines. - Track promotions, subscription renewals, and lifecycle motions to drive customer value and retention. Qualifications - 3–5+ years in Cisco pre-sales, solutions engineering, or technical sales engineering. - Proven expertise with Cisco Networking, Security, Collaboration, and Meraki solutions. - Experience within Cisco partner organizations. - Ability to manage multiple fast-moving sales cycles at once. - Demonstrated success partnering with Inside Sales on structured customer-facing quotes. Requirements - Required Expertise in Cisco Portfolio: Catalyst, Nexus, ISR/ASR, Firepower, Umbrella, Webex, Meraki (Networking, Security, Collaboration), Computing, Observability, Cisco Software & Services (CX). - Quoting & Tools: CCW, CCW‑R, EAMP Tool, Subscription modeling, CBTS quoting tools. - Programs: Deal Registration, OIP, TIP, QQ. - Promotions: Smart Plays, Cisco promotions, lifecycle incentives. - Financial Modeling: BOM accuracy, subscription transitions, margin optimization. - Productivity Tools: Advanced Excel proficiency (pricing models, margin analysis, quote comparisons). Preferred Experience - CCNA or CCNP (CCNP strongly preferred). - Additional Cisco specialization certifications welcomed. Soft Skills & Competencies - Strong communication skills with the ability to clearly articulate technical value to both technical and non-technical stakeholders. - Highly organized with exceptional attention to detail in configurations and quoting. - Ability to manage multiple simultaneous projects without sacrificing quality. - Commercial awareness related to promotions, deal registrations, and margin strategies. - Collaborative approach with proven success working across Sales, Inside Sales, and Partner teams. Education - Bachelor’s degree in Information Technology, Computer Science, or a related technical field (Preferred).

• Serve as primary technical contact for European customers during local business hours • Design, develop, and deploy integration solutions connecting k-ID services with client systems • Build and troubleshoot integrations across a variety of platforms including game engines, mobile apps, and web • Create and maintain technical documentation, integration guides, and code samples • Collaborate with engineering, product, and go-to-market teams • Troubleshoot complex technical issues and ensure high availability

• Translate business requirements into scalable technical solutions using the DigitalGenius platform • Configure workflows, integrations, and automation logic • Design and implement APIs and third-party integrations • Lead technical onboarding and implementation projects • Ensure timely and high-quality go-lives • Troubleshoot complex technical challenges across systems • Work closely with CSMs to align technical delivery with customer outcomes • Advise customers on best practices, scalability, and optimization • Support strategic expansions and advanced use cases • Provide structured feedback to Product based on customer needs • Identify feature gaps and contribute to roadmap discussions • Participate in beta testing and product validation initiatives • Continuously improve automation performance and AI accuracy • Proactively identify opportunities for process improvements • Contribute reusable assets, documentation, and internal best practices