This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly skilled Pre-Sales Technical Solutions Engineer – Cisco to act as the technical authority supporting Cisco-focused sales opportunities. In this role, you will work closely with Account Executives and Inside Sales to design solutions, build accurate Cisco configurations, produce compliant quotes, and guide opportunities from technical discovery through deal registration and close. - Partner with Account Executives to qualify Cisco opportunities and lead technical discovery with customers. - Architect and engineer Cisco-based solutions across Networking, Security, Collaboration, Meraki, and cloud-managed platforms. - Build accurate configurations and pricing models using Cisco CCW, CCW‑R, EAMP, and subscription quoting workflows. - Manage Deal Registration, OIP, TIP, and QQ processes in alignment with Cisco partnership requirements. - Leverage Cisco Smart Plays and promotional programs to optimize competitiveness and margins. - Collaborate with Inside Sales to ensure quotes are accurate, customer-ready, and aligned with scope. - Maintain an up-to-date understanding of Cisco Partner Program structures and tiering. - Support RFP/RFI responses with detailed technical documentation and Bills of Materials (BOM). - Manage multiple sales opportunities concurrently with strong attention to configuration accuracy and deadlines. - Track promotions, subscription renewals, and lifecycle motions to drive customer value and retention. Qualifications - 3–5+ years in Cisco pre-sales, solutions engineering, or technical sales engineering. - Proven expertise with Cisco Networking, Security, Collaboration, and Meraki solutions. - Experience within Cisco partner organizations. - Ability to manage multiple fast-moving sales cycles at once. - Demonstrated success partnering with Inside Sales on structured customer-facing quotes. Requirements - Required Expertise in Cisco Portfolio: Catalyst, Nexus, ISR/ASR, Firepower, Umbrella, Webex, Meraki (Networking, Security, Collaboration), Computing, Observability, Cisco Software & Services (CX). - Quoting & Tools: CCW, CCW‑R, EAMP Tool, Subscription modeling, CBTS quoting tools. - Programs: Deal Registration, OIP, TIP, QQ. - Promotions: Smart Plays, Cisco promotions, lifecycle incentives. - Financial Modeling: BOM accuracy, subscription transitions, margin optimization. - Productivity Tools: Advanced Excel proficiency (pricing models, margin analysis, quote comparisons). Preferred Experience - CCNA or CCNP (CCNP strongly preferred). - Additional Cisco specialization certifications welcomed. Soft Skills & Competencies - Strong communication skills with the ability to clearly articulate technical value to both technical and non-technical stakeholders. - Highly organized with exceptional attention to detail in configurations and quoting. - Ability to manage multiple simultaneous projects without sacrificing quality. - Commercial awareness related to promotions, deal registrations, and margin strategies. - Collaborative approach with proven success working across Sales, Inside Sales, and Partner teams. Education - Bachelor’s degree in Information Technology, Computer Science, or a related technical field (Preferred).

• Serve as primary technical contact for European customers during local business hours • Design, develop, and deploy integration solutions connecting k-ID services with client systems • Build and troubleshoot integrations across a variety of platforms including game engines, mobile apps, and web • Create and maintain technical documentation, integration guides, and code samples • Collaborate with engineering, product, and go-to-market teams • Troubleshoot complex technical issues and ensure high availability

• Translate business requirements into scalable technical solutions using the DigitalGenius platform • Configure workflows, integrations, and automation logic • Design and implement APIs and third-party integrations • Lead technical onboarding and implementation projects • Ensure timely and high-quality go-lives • Troubleshoot complex technical challenges across systems • Work closely with CSMs to align technical delivery with customer outcomes • Advise customers on best practices, scalability, and optimization • Support strategic expansions and advanced use cases • Provide structured feedback to Product based on customer needs • Identify feature gaps and contribute to roadmap discussions • Participate in beta testing and product validation initiatives • Continuously improve automation performance and AI accuracy • Proactively identify opportunities for process improvements • Contribute reusable assets, documentation, and internal best practices

• The Senior Solution Architect works across other Solution architects for that client to oversee end-to-end solution or component design and implementation technical oversight through to transition into Production. • Leads implementation of Acxiom solutions and/or manages complex change that significantly impacts an existing solution. • Ensures individualized solution incorporates clients’ and Acxiom’s overall business strategy and technical vision. • Technical lead in all solution communications with client and overseeing its progress throughout the implementation phase. • Activities are focused on client consulting for proposed changes, process improvements, issues or research of client data inquiries. • An associate in this role is functioning independently as the technical Subject Matter Expert for the end to end solution and providing direction to other Solution Architects to complete the work. • They are expected to coordinate technical aspects of changes, issues and research in a self-directed manner. • They are expected to provide solution consulting for the client and create and maintain a solution roadmap for future enhancements.