• Lead the creation and distribution of high-quality digital content by incorporating AI, ensuring consistency across all platforms. • Own the BPC brand experience across all things digital: LinkedIn, BPC Website, Email Campaign Management, and Digital Newsletters. • Manage subcontractors (copywriters, graphic designers, video editors) to produce assets on time and to a high standard. • Create a content distribution plan across our channels: LinkedIn, YouTube, BPC’s website, email newsletters, and internal channels. • Work collaboratively with internal teams to co-create content surrounding our micro-vertical focus areas, and distribute effectively across various audiences. • Oversee the design and execution of marketing materials, ensuring a high standard of visual and written content. • Analyze content performance across platforms and optimize strategies for maximum impact. • Stay up-to-date with digital marketing trends and recommend new ideas or platforms to improve reach and engagement. • Making B2B ERP content digestible, interesting, and dare we say, fun! Boldness is welcome.

• Monitors various websites and other data sources and validates receipt of all available data required to meet client expectations • Reviews websites of device manufacturers to add or update the Device Dataset with catalog numbers, product numbers, Healthcare Common Procedure Coding System (HCPCS) codes, Global Trade Item Number (GTIN) and United Nations Standard Products and Services Code (UNSPSC) codes • Initiates testing scenarios, evaluates the results and takes necessary action to resolve discrepancies or ambiguities, as needed • Seeks guidance from immediate manager or team members as necessary to ensure proper application of HCPCS, GTIN or UNSPSC codes • Collaborates with other team members to identify opportunities for improving overall Departmental performance • Participates in continuing education activities to maintain and advance professional skill set • Adheres to company-wide and departmental policies and procedures • Respond to client queries within team guidelines • Meet guidelines to ensure content is uploaded and available as required for each type of content

• Own the development, execution, and optimization of social-first creative across client accounts • Manage day-to-day social content and community engagement while contributing to content strategy, performance insights, and creative recommendations • Collaborate closely with Creative, Strategy, and Activation partners to elevate how Indie shows up for clients across social platforms • Lead the concepting, scripting, shooting, editing, and publishing of short-form video content (Reels, TikToks, Shorts) and images • Ensure all creative output aligns with brand guidelines while pushing for fresh, culturally relevant ideas • Partner with Creative and Strategy teams to support social content strategies that align with broader marketing objectives • Monitor engagement and performance metrics, translating insights into clear recommendations and next steps • Own day-to-day community management, including comments, DMs, proactive engagement, and trend participation • Foster authentic audience engagement that strengthens brand affinity and community growth • Maintain a strong understanding of each client’s brand voice and audience, ensuring consistency and authenticity across interactions • Serve as a reliable, client-facing creative partner on assigned accounts, communicating progress, insights, and opportunities • Contribute meaningfully in client meetings, brainstorms, and internal working sessions • Collaborate cross-functionally with Account, Strategy, and Activation teams to ensure integrated execution • Support and contribute to photo and video shoots, including storyboarding, production planning, and on-set assistance • Manage timelines and deliverables across multiple workstreams, flagging risks and proactively solving problems • Stay ahead of social trends, emerging platforms, and creator behaviors, identifying what’s relevant (and what’s not) for each client

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Our Luxury Partners: Fashion & Couture • Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches • Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare • Guerlain, Sephora, L’Oréal, Givenchy Automotive • Bentley, Jaguar, Genesis, Maserati, Vespa What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.