We’re unique.  You should be, too. We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Registered Nurse 1, CareLine, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care. The schedule for this position is as follows: Tues, Thurs, Fri 0530-0830 & Saturdays 0530-1430ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.   - Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness.   - Based on technology available, monitors a patient’s blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures.   - With the help of video chatting, identifies patient’s symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.   - Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family.   - Evaluates and documents progress toward the anticipated outcome. Assist in ensuring achievement of optimal patient outcomes using Telemedicine. Documents interventions in a readable, understandable language.   - Aids in enhancing the quality and efficacy of the organization’s telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.   - Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible.   - Performs other duties as assigned and modified at manager’s discretion.   KNOWLEDGE, SKILLS AND ABILITIES: - Knowledge and understanding of general/core Nursing-related functions, practices, processes, procedures, techniques and methods  - Broad nursing knowledge and understanding   - Ability and willingness to provide extraordinary customer service and professionalism to all customers  - Maintains current nursing knowledge and competency to stay abreast of budding nursing trends and best practices  - Excellent written and verbal communication skills through a variety of formats, tools and technologies   - Capable of building trust and professional relationships to deliver VIP care across the continuum  - Ability to demonstrate excellent clinical judgment  - Ability to problem solve  - Ability to prioritize work under pressure  - Ability to provide constructive feedback  - Ability to effectively collaborate with a multidisciplinary team  - Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position   - Ability and willingness to travel locally, within South Florida to attend meetings and trainings up to 10% of the time; required availability to work evening, weekends and/or holidays  - Minimum requirement to work 4 holidays in the calendar year - Spoken and written fluency in English; bilingual (Spanish/Creole) preferred  - This job requires use and exercise of clinical judgement EDUCATION AND EXPERIENCE CRITERIA: - Associate Degree in Nursing required, Bachelor’s Degree in Nursing preferred  - Nurse Licensure Compact multistate license required - Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire   - Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required  - Minimum of 3 years acute clinical nursing work experience working in emergency services, urgent care, or geriatric care required  - Minimum of 1 year virtual care experience highly preferred   - Must reside within the Continental United states within a state where company is established as a legal entity PAY RANGE: $64,583 - $92,262 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE Current Contingent Worker please see job aid HERE to apply #LI-Remote

Overview The Director of Call Center Operations will own the end-to-end strategy, performance, and evolution of Storable’s Marketplace contact center. This is a senior leadership role responsible for maximizing revenue, efficiency, and customer experience across a BPO-operated, B2C contact center that serves as a critical growth engine for the Marketplace business. This leader will ensure Storable is partnered with the right BPOs, operating with the right technology stack, and using the right performance frameworks to scale revenue predictably. The Director will operate at a strategic level—setting vision, defining success metrics, and holding partners accountable—while empowering internal leaders and BPO teams to execute. The ideal candidate brings deep experience running revenue-generating contact centers with BPO partners, is highly data-driven, and has a forward-looking mindset around AI, automation, and the future of voice-based customer engagement. This role will report to the GM of Marketplace and serve as the primary executive owner of contact center performance. Key Responsibilities - Own the Marketplace contact center strategy and performance end-to-end, including revenue, conversion, cost efficiency, and customer experience - Evaluate, select, and manage BPO partners to ensure strong operational execution and long-term scalability - Define and evolve the contact center operating model across people, process, and technology - Establish clear KPIs, performance targets, and governance models for internal teams and external partners - Lead executive-level performance reviews, forecasting discussions, and strategic planning for the contact center - Partner closely with Marketplace leadership, Product, Revenue, and Analytics to optimize the consumer funnel and monetization strategy - Drive the roadmap for contact center technology, including CRM, telephony, analytics, QA, and AI-enabled solutions - Identify and execute opportunities to leverage AI and automation (including voice agents) to improve efficiency, scale, and customer experience - Ensure strong financial discipline through capacity planning, budgeting, and ROI analysis - Build, mentor, and develop internal leadership to support execution while maintaining strategic focus Required Competencies - Senior leadership experience owning a revenue-generating B2C contact center function - Deep experience working with and scaling BPO-operated contact centers - Proven ability to drive performance through data, analytics, and structured operating rhythms - Strong business acumen with experience balancing growth, efficiency, and customer experience - Executive-level communication skills with the ability to influence across senior leadership teams - Experience selecting, implementing, and optimizing contact center technologies - Ability to operate under broad direction while setting vision and driving outcomes Preferred Competencies - Direct experience launching or managing AI voice agents or advanced contact center automation - Experience in Marketplace, e-commerce, or transactional consumer environments - Background working with nearshore or offshore contact centers in Latin America - Experience scaling contact center operations during periods of rapid growth or transformation - Familiarity with M&A or post-acquisition integration of contact center operations All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before. Benefits and Perks: - Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. - 401(k) match after 60 days, 100% vested after 1 year. - Employer contribution to your HSA, plus an HRA to help offset your deductible. - Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. - Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. - 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. - 8 hours of Rest, Relax, Recharge time to care for your mental health. - Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops - Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. - ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. - Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. - $50 monthly home data stipend, plus a home office sign-on bonus of $250. - Fertility care support options to help in your journey towards parenthood. - Access to financial experts to help you make informed decisions and achieve your financial goals. - Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting.The range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $140,000—$160,000 USD

Position Summary The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED (Emergency Department) utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN (Community Care Physician Network) practices. Member Care Coordinators may directly assist members by increasing their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team. Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure in collaboration with the Provider Relations Representative/QI Team. Essential Functions - Receive and document all referrals from various sources into the Care Management documentation platform. - Outreach, Engagement, and scheduling of members for Care Managers. - Verify eligibility and demographic information. - Complete appropriate screenings as needed. - Assist with mailing educational materials, consent forms or other documents to the member as necessary. - Assist with referrals on behalf of the Care Management or program team. - Assist with tasks delegated by the Care Management or program team. - Provide information for access and coordination of resources. - Assist member with care coordination and health care system navigation. - Provide culturally appropriate health education and information. - Provide general education and social support. - Advocate for members. - Identify care gaps and outreach to members to close gaps as requested. - Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed. - Assist with pulling Care Gap/Recommended Actions/High Risk reports. - Assist in addressing Social Determinants of Health as needed. - Access multiple EHRs (electronic health records) to obtain and upload documents into the care management platform. - Access to Hospital/Data or Electronic Medical Record system will be required, as necessary. - Meet productivity and role expectations as defined. - Collaborate with the Care Team to address barriers and create efficiency with processes. - Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded. - Abide by department guidelines, company policies, and HIPAA regulations. - Perform all other duties as requested. - Attend Departmental and corporate meetings, local and regional trainings, or other events as required. - Understand and uphold CCNC goals, objectives, and standards. Qualifications - High school diploma or GED required - 2-4 years minimum experience in a health care setting required - 2 or 4-year degree in health-related field preferred - Bilingual preferred Knowledge, Skills, and Abilities - Knowledge of and experience working in patient or clinical data systems - Computer skills required including various office software and the internet; experience with MS Office software preferred - Knowledge of state and federal benefits systems - Excellent communication skills - oral and written - Proficient Motivational Interviewing Skills - Organizational and time management skills - Sensitivity to diversity of cultures, language barriers, health literacy and educational levels - Knowledge of medical terminology - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives - Able to shift strategy or approach in response to the demands of a situation Working Conditions - The job environment is primarily an office or home environment. - Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office, community, and household conditions, as well as communicable disease could occur. - Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time. - Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices. - Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds. - The job environment can be intense as high volume, repetitive work is an expectation. - Travel may be required within the region and/or the State.

Role Description Assurer, en complémentarité et transparence avec la cheffe de délégation, l'interface terrain/DDTM ; vous vous répartirez la tâche pour contribuer à la présence de la DDTM sur le territoire. Porter les objectifs de transition écologique des territoires pour dépasser les contradictions apparentes. Identifier les questions sensibles, anticiper les conflits pour proposer et organiser des réunions de concertation, des notes... - Accompagnement des collectivités : les inciter à articuler leurs projets, à formuler une stratégie. - Contractualisation Etat/collectivités : accompagnement au Contrat de Relance et de Transition Ecologique. - Grands projets du centre Manche : copiloter le projet partenarial d'aménagement "entre 2 havres" dans une stratégie de recomposition littorale. - Autres projets liés à l'énergie nucléaire et éolien en mer. L'ensemble de ces missions nécessite une collaboration avec les services métiers de la DDTM, DREAL, ministère, conseil de l'Etat, agences... Affectation du poste : Coutances/Saint-Lô Qualifications - Connaissance générale des grandes thématiques de l'aménagement (env, aménagmt, mobilité, habitat, risques, planif...) - Maîtrise des règles de fonctionnement des collectivités territoriales et des services de l'État. - Présenter une expérience dans le domaine de l'aménagement du territoire. - Connaissance du territoire, des acteurs et des enjeux (à acquérir). Requirements - Capacité d'analyse, de synthèse et d'argumentation. - Formuler des propositions réalistes au vu des jeux et compétences d'acteurs et des financements éventuellement nécessaires. - Prise d'initiatives. - Savoir rédiger des notes, courriels. - Utilisation courante des outils informatique/bureautique. - Compétence cartographique souhaitable. Benefits - Autonomie tout en rendant compte, rigueur et sens de l'organisation. - Aptitude à communiquer efficacement y compris à l'oral, sens de la pédagogie. - Travail en équipe et en réseau. - Diplomatie et bienveillance. - Être à l'écoute.